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  1. WORKTERRA
  2. WT-8738

admin-view only policy rights error for employee>> view history and for reports >>add change term report .

    Details

    • Type: Bug
    • Status: In Development
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Development - On Hold

      Description

      1. For admin policy - view only >> select Employee >>view history>>
      We get the message displayed “user has view only rights” if enrollment details and future enrollment details is selected. (Refer screen shot view history 1)

      After selecting enrollment details or future enrollment details we get message displayed “user has view only rights” when you proceed further the entire menu gets locked and we have to again refresh the page (Refer screen shot view history 2)
      We can successfully view other history of EE like demographics, dependent etc (Refer screen shot view history 3)
      2. For admin policy - view only >> benadmin company home >>report>>add change term report
      We get message displayed “user has view only rights “even if we click on preview button (refer screen shot add change term error)

      ---------------------------------------------------------------------------------------------------------------

      CC:Mandar Kulkarni,Jaideep Vinchurkar,Satya,Vijay Siddha

        Attachments

        1. veiw history 1.PNG
          veiw history 1.PNG
          23 kB
        2. veiw history 2.PNG
          veiw history 2.PNG
          25 kB
        3. veiw history 3.png
          veiw history 3.png
          28 kB
        4. add change term error.PNG
          add change term error.PNG
          21 kB

          Issue Links

            Activity

            Hide
            amjohnson Amannda Johnson added a comment -

            is there an update on this bug?

            Show
            amjohnson Amannda Johnson added a comment - is there an update on this bug?
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Amannda Johnson,

            Apologies.
            We did not get time to work on this today. But we will be working on this from tomorrow.

            Thank you!

            cc: Satya, Aditya Vishwakarma, surender kumar

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Amannda Johnson , Apologies. We did not get time to work on this today. But we will be working on this from tomorrow. Thank you! cc: Satya , Aditya Vishwakarma , surender kumar
            Hide
            amjohnson Amannda Johnson added a comment -

            any updated on this item?

            Show
            amjohnson Amannda Johnson added a comment - any updated on this item?
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Amannda Johnson,

            We did not get much time to find the root cause. As per analysis done till now we observed that the pop up, with View Only message is coming at times and at times it is not coming.

            Also, could you please update us on following:
            1. Can we handle issue for View History screen issue from customization, by giving "View and Edit" rights to Admin user.
            2. If Admin user has "View only" right, then should admin user be allowed to use the View History functionality. As per "View Only" right screen should be disabled. If we are allowing this, then there will be no difference between usability of "View only" and "View and Edit" access right. Please let us know your views on this.
            3. For Reports, in case of View Only, currently complete screen is non disabled, we are thinking to disable just "Save" button and allow user to preview the report. Is that fine?

            Thank you!

            cc: surender kumar, Sumeet.Kolge, Satya

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Amannda Johnson , We did not get much time to find the root cause. As per analysis done till now we observed that the pop up, with View Only message is coming at times and at times it is not coming. Also, could you please update us on following: 1. Can we handle issue for View History screen issue from customization, by giving "View and Edit" rights to Admin user. 2. If Admin user has "View only" right, then should admin user be allowed to use the View History functionality. As per "View Only" right screen should be disabled. If we are allowing this, then there will be no difference between usability of "View only" and "View and Edit" access right. Please let us know your views on this. 3. For Reports, in case of View Only, currently complete screen is non disabled, we are thinking to disable just "Save" button and allow user to preview the report. Is that fine? Thank you! cc: surender kumar , Sumeet.Kolge , Satya
            Hide
            amjohnson Amannda Johnson added a comment -

            Prasanna Karlekar

            see my feedback below.
            1. Can we handle issue for View History screen issue from customization, by giving "View and Edit" rights to Admin user.

            AJ comments:that is fine as long as the Edit is on for just View History

            2. If Admin user has "View only" right, then should admin user be allowed to use the View History functionality. As per "View Only" right screen should be disabled. If we are allowing this, then there will be no difference between usability of "View only" and "View and Edit" access right. Please let us know your views on this.

            AJ comments: if we can set View Only and Edit for JUST the View History that would work just fine.

            3. For Reports, in case of View Only, currently complete screen is non disabled, we are thinking to disable just "Save" button and allow user to preview the report. Is that fine?

            AJ comments: could we do the same on reports as we are going to do for the View History making the rights on reports as View and Edit?

            Show
            amjohnson Amannda Johnson added a comment - Prasanna Karlekar see my feedback below. 1. Can we handle issue for View History screen issue from customization, by giving "View and Edit" rights to Admin user. AJ comments:that is fine as long as the Edit is on for just View History 2. If Admin user has "View only" right, then should admin user be allowed to use the View History functionality. As per "View Only" right screen should be disabled. If we are allowing this, then there will be no difference between usability of "View only" and "View and Edit" access right. Please let us know your views on this. AJ comments: if we can set View Only and Edit for JUST the View History that would work just fine. 3. For Reports, in case of View Only, currently complete screen is non disabled, we are thinking to disable just "Save" button and allow user to preview the report. Is that fine? AJ comments: could we do the same on reports as we are going to do for the View History making the rights on reports as View and Edit?
            Hide
            amjohnson Amannda Johnson added a comment -

            please provide update on the policy setup. The client is unable to Employee View History and they need an update on when this is going to be resolved.

            Show
            amjohnson Amannda Johnson added a comment - please provide update on the policy setup. The client is unable to Employee View History and they need an update on when this is going to be resolved.
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Hi Sumeet,

            Please do changes in user access policy and make sure every thing is working fine.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Sumeet, Please do changes in user access policy and make sure every thing is working fine.
            Hide
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

            Hi Prasanna Karlekar,

            As per our discussion we have tested the below mentioned scenarios, but still we got the exception while selecting view only policy- for mananing EE in view history/ reports etc.

            Request you to please look into this issue. Thank you!
            ---------------------------------------------------------------------------------------------------------
            CC: Mandar Kulkarni, Jaideep Vinchurkar, Vijay Siddha

            Show
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Prasanna Karlekar , As per our discussion we have tested the below mentioned scenarios, but still we got the exception while selecting view only policy- for mananing EE in view history/ reports etc. Request you to please look into this issue. Thank you! --------------------------------------------------------------------------------------------------------- CC: Mandar Kulkarni , Jaideep Vinchurkar , Vijay Siddha
            Hide
            amjohnson Amannda Johnson added a comment -

            do we have an update on this?

            Show
            amjohnson Amannda Johnson added a comment - do we have an update on this?
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Amannda Johnson,

            We tried with View and Edit rights for View History and Reports today in Dev environment.
            For View History, there is still problem but ACT execution was successful.
            Could not try these settings on Production as do not have access to User Access Policy menu.
            Will provide an update for execution of ACT Report with View and Edit policy on Production tomorrow.

            Thank you!

            cc: Satya, Sumeet.Kolge

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Amannda Johnson , We tried with View and Edit rights for View History and Reports today in Dev environment. For View History, there is still problem but ACT execution was successful. Could not try these settings on Production as do not have access to User Access Policy menu. Will provide an update for execution of ACT Report with View and Edit policy on Production tomorrow. Thank you! cc: Satya , Sumeet.Kolge
            Hide
            amjohnson Amannda Johnson added a comment -

            please provide update on this ticket on where we currently stand on getting this resolved.

            Show
            amjohnson Amannda Johnson added a comment - please provide update on this ticket on where we currently stand on getting this resolved.
            Hide
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

            Hi Amannda Johnson,

            Temporarily we have assigned a policy in which View and Edit rights are given only for the reports, where admin can save and edit reports. All the other fields are set to view only rights.

            We have also tested this policy on HSPL copy and its working as expected, with this policy admin are restricted to make any changes as it is view only policy apart from reports. (we have done this changes through customization)

            For WT-8738 (this issue) is still under development process and Prasanna Karlekar will provide update on it.

            We also have provided an update on WT-8589.

            Please do let us know if you have any queries. Thank you!
            ------------------------------------------------------------------------------------
            CC: Mandar Kulkarni, Jaideep Vinchurkar, Vijay Siddha, Prasanna Karlekar

            Show
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Amannda Johnson , Temporarily we have assigned a policy in which View and Edit rights are given only for the reports, where admin can save and edit reports. All the other fields are set to view only rights. We have also tested this policy on HSPL copy and its working as expected, with this policy admin are restricted to make any changes as it is view only policy apart from reports. (we have done this changes through customization) For WT-8738 (this issue) is still under development process and Prasanna Karlekar will provide update on it. We also have provided an update on WT-8589 . Please do let us know if you have any queries. Thank you! ------------------------------------------------------------------------------------ CC: Mandar Kulkarni , Jaideep Vinchurkar , Vijay Siddha , Prasanna Karlekar
            Hide
            amitthorve Amit Thorve (Inactive) added a comment -

            Samir Can you please look into this?

            Show
            amitthorve Amit Thorve (Inactive) added a comment - Samir Can you please look into this?
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Samir,

            We are working on this issue in following way:

            1. For View History:
            View Only - User can View History.
            Editable - User can View History.

            2. For Reports:
            View Only - User can preview report but cannot save.
            Editable - User can preview as well as save/edit reports.

            Please note this will take some time to fix.

            cc: Satya, Jaideep Vinchurkar

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Samir , We are working on this issue in following way: 1. For View History: View Only - User can View History. Editable - User can View History. 2. For Reports: View Only - User can preview report but cannot save. Editable - User can preview as well as save/edit reports. Please note this will take some time to fix. cc: Satya , Jaideep Vinchurkar
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Discussion is required for this JIRA.

            For Reports there are following 2 points that we are stuck on:
            1. For View Only policy, we disable complete screen which is handled in common js function. But for screens like report we will have to keep the screen enable and only save button disable.
            2. There is inconsistent behavior across the system for View Only policy. At times the screens appear enable and at times they are disable. This also needs a common fix.

            Can proceed only after discussion is done on these scenarios.

            cc: Jaideep Vinchurkar, Satya

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Discussion is required for this JIRA. For Reports there are following 2 points that we are stuck on: 1. For View Only policy, we disable complete screen which is handled in common js function. But for screens like report we will have to keep the screen enable and only save button disable. 2. There is inconsistent behavior across the system for View Only policy. At times the screens appear enable and at times they are disable. This also needs a common fix. Can proceed only after discussion is done on these scenarios. cc: Jaideep Vinchurkar , Satya
            Hide
            amjohnson Amannda Johnson added a comment -

            any update on this ticket?

            Show
            amjohnson Amannda Johnson added a comment - any update on this ticket?
            Hide
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

            Hi Amannda Johnson,

            Through customization we have done temporarily changes and the system is working fine as expected, for view only policy we are having similar other issues as well which are reported, development team will have discussion on it and will give you an update, also please refer the JIRA comments on WT-9326.

            Do let us know if you have any queries. Thank you!
            -----------------------------------------------------------------------------
            CC: Mandar Kulkarni, Vijay Siddha, Jaideep Vinchurkar

            Show
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Amannda Johnson , Through customization we have done temporarily changes and the system is working fine as expected, for view only policy we are having similar other issues as well which are reported, development team will have discussion on it and will give you an update, also please refer the JIRA comments on WT-9326. Do let us know if you have any queries. Thank you! ----------------------------------------------------------------------------- CC: Mandar Kulkarni , Vijay Siddha , Jaideep Vinchurkar
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Have changed the priority from High to Medium as this is scenario specific and arises only when Admin has View Only policy.

            cc: Gaurav Sodani, [~parmeshwar.jumbade]

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Have changed the priority from High to Medium as this is scenario specific and arises only when Admin has View Only policy. cc: Gaurav Sodani , [~parmeshwar.jumbade]

              People

              Assignee:
              amruta.lohiya Amruta Lohiya
              Reporter:
              sumeet.kolge Sumeet.Kolge (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

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