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  1. WORKTERRA
  2. WT-8808

City of Durham > HR Simplified COBRA > Custom Event Request > How to Achieve?

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Reported by:
      Support
    • Company:
      City of Durham
    • Module:
      BenAdmin - Export
    • Severity:
      Simple

      Description

      Hello,

      We received a request from the client and broker to include a new custom event for COBRA.

      Note from the broker:

      I have confirmed that the loss of health coverage for dependents’ of retirees that are terminated from retiree coverage for the reason of age (Medicare eligibility at age 65) are eligible for a 36 month COBRA offer. The retiree is not eligible for an offer. Only the dependents are eligible.

      This client is utilizing old COBRA event approach, but i feel this dependent type event will still not be able to be configured through Event Builder.

      Can i please get insight into how we are to achieve this event and report to the COBRA vendor?

      Thanks,
      Chris

      cc Amit Thorve Vinayak Kulkarni Rohan J Khandave Ganesh Sadawarte

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            Chris.ellenberger Chris Ellenberger created issue -
            vijays Vijay Siddha (Inactive) made changes -
            Field Original Value New Value
            Environment Production [ 10005 ]
            Issue Type Task [ 3 ] Support Activity [ 10301 ]
            Status New Request [ 10029 ] Open [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Features [ 34358 ] WT_Support [ 34412 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Chris Ellenberger [ chris.ellenberger ]
            Resolution Done [ 10000 ]
            Status Open [ 1 ] Resolved [ 5 ]
            Chris.ellenberger Chris Ellenberger made changes -
            QA Chris Ellenberger [ chris.ellenberger ]
            Chris.ellenberger Chris Ellenberger made changes -
            Assignee Chris Ellenberger [ chris.ellenberger ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Chris.ellenberger Chris Ellenberger made changes -
            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Chris Ellenberger [ chris.ellenberger ]
            Resolution Done [ 10000 ]
            Status Reopened [ 4 ] Resolved [ 5 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
            Time Spent 3h [ 10800 ]
            Worklog Id 31070 [ 31070 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Time Spent 3h [ 10800 ] 4h [ 14400 ]
            Worklog Id 31082 [ 31082 ]
            Chris.ellenberger Chris Ellenberger made changes -
            Link This issue relates to WT-8875 [ WT-8875 ]
            Chris.ellenberger Chris Ellenberger made changes -
            Status Resolved [ 5 ] Closed [ 6 ]

              People

              Assignee:
              Chris.ellenberger Chris Ellenberger
              Reporter:
              Chris.ellenberger Chris Ellenberger
              QA:
              Chris Ellenberger
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

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                Updated:
                Resolved:

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