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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Query Resolution
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Reported by:Support
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Module:OnBoard
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Issue Importance:Q2
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Severity:Simple
Employee Daniel Basher completed the Onboarding tour and we are unable to review his signed forms. When viewing Additional Forms under Employee Home, the admin can normally can click on each form and confirm signature and data. When doing that with this employee, there is no data or signature in the forms. The Seattle WC Policy is mandatory and must be completed and signed in order to complete the tour.
We can usually view the form in view history however, there is not a view history in Onboarding.
| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: OnBoard(10101) |
| Assignee | Vijay Siddha [ vijays ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Rajendra Joshi [ rajendraj ] |
Rajendra Joshi (Inactive)
made changes -
| Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
| Status | In Progress [ 3 ] | Open [ 1 ] |
| Support Task Type | Data Correction [ 11203 ] | |
| Workflow | WT_Support [ 39439 ] | WT_Defects [ 39680 ] |
Rajendra Joshi (Inactive)
made changes -
| Assignee | Rajendra Joshi [ rajendraj ] | Swapnil Pandhare [ swapnil.pandhare ] |
Rajendra Joshi (Inactive)
made changes -
| Issue Importance | Q2 [ 14901 ] | |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
Rajendra Joshi (Inactive)
made changes -
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1.25h [ 4500 ] | |
| Worklog Id | 39585 [ 39585 ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Rajendra Joshi [ rajendraj ] |
Rajendra Joshi (Inactive)
made changes -
| Assignee | Rajendra Joshi [ rajendraj ] | Traci Simpson [ traci.simpson@ebsbenefits.com ] |
Rajendra Joshi (Inactive)
made changes -
| Time Spent | 1.25h [ 4500 ] | 1.75h [ 6300 ] |
| Worklog Id | 39621 [ 39621 ] |
| Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
| Support Task Type | Query Resolution [ 11205 ] | |
| Workflow | WT_Defects [ 39680 ] | WT_Support [ 40718 ] |
| Resolution | Done [ 10000 ] | |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
