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  1. WORKTERRA
  2. WT-923

OAD and COBRA Logic #12 on the log

    Details

    • Type: Enhancement
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Export
    • Reported by:
      White Label
    • Item State:
      Production Complete - Closed

      Description

      Hi all - this is on the UHC log as being resolved but UHC tested it and says it still does not work. Please see below and advise. Thanks!

      OAD and Terms happening at different times within the same month, COBRA files only passing the initial event and not picking up the second event.

      This is how I tested in Prod.

      I tested with “Testing test” in FDU Prod. The child termed 2/18 and passed on the COBRA file as an OAD. Then I termed the EE 2/21/16 and ran the cobra file again and the EE did not appear on the COBRA file (Test CB Par_RA delete after testing).

      Original email to Russ November 19, 2014

      I just wanted to follow up on this issue that we had in September as I don't believe it was resolved yet.

      We had this for FDU on the COBRA term file. The issue was that if there was an overage dependent that termed earlier in the month and the Employee terms later in the same month, the employee termination would not be picked up on the cobra because it already recognized the overage dependent term that occurred earlier in the month.

      I believe that you were looking to see if there was any additional logic that could be placed on the files so that the file could recognize and send both the overage dependent and the Employee.

        Attachments

          Activity

          jennifer.leugers Jennifer Leugers created issue -
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Rohan Khandave [ rohan.khandave ]
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Please check

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Please check
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Rohan Khandave [ rohan.khandave ] Vinayak Kulkarni [ vinayak.kulkarni ]
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Jennifer Leugers

          We have analyzed this issue and got below query.

          If we solve this issue and while sending employee termination which is second event then the child which was already sent as OAD will come again on COBRA file for employee termination event. Is this fine?

          Also, this is exactly what I asked in JIRA WT-668, Event though this issue & WT-668 are different, but their root cause is same.

          Please update us on query so that we can share ETA.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Jennifer Leugers We have analyzed this issue and got below query. If we solve this issue and while sending employee termination which is second event then the child which was already sent as OAD will come again on COBRA file for employee termination event. Is this fine? Also, this is exactly what I asked in JIRA WT-668 , Event though this issue & WT-668 are different, but their root cause is same. Please update us on query so that we can share ETA.
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Jennifer Leugers

          We have analyzed this issue and got below query.

          If we solve this issue and while sending employee termination which is second event then the child which was already sent as OAD will come again on COBRA file for employee termination event. Is this fine?

          Also, this is exactly what I asked in JIRA WT-668, Event though this issue & WT-668 are different, but their root cause is same.

          Please update us on query so that we can share ETA.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Jennifer Leugers We have analyzed this issue and got below query. If we solve this issue and while sending employee termination which is second event then the child which was already sent as OAD will come again on COBRA file for employee termination event. Is this fine? Also, this is exactly what I asked in JIRA WT-668 , Event though this issue & WT-668 are different, but their root cause is same. Please update us on query so that we can share ETA.
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
          Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Jennifer Leugers [ jennifer.leugers ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Jennifer Leugers [ jennifer.leugers ] Rakesh Roy [ rakeshr ]
          Status Open [ 1 ] In Progress [ 3 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Rakesh Roy [ rakeshr ] Jennifer Leugers [ jennifer.leugers ]
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          FYI - replied with this question on the other ticket but putting it here as well.

          Are you able to drop the dependent from the second event since the child has already been passed? In the case of an OAD and an employee term that occurs in the same month or reporting period, we would expect the OAD to pass on the PAR file and to not pass again as a dependent when the EE terminates.

          Show
          jennifer.leugers Jennifer Leugers added a comment - FYI - replied with this question on the other ticket but putting it here as well. Are you able to drop the dependent from the second event since the child has already been passed? In the case of an OAD and an employee term that occurs in the same month or reporting period, we would expect the OAD to pass on the PAR file and to not pass again as a dependent when the EE terminates.
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Jennifer Leugers [ jennifer.leugers ] Vinayak Kulkarni [ vinayak.kulkarni ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Component/s BenAdmin [ 10000 ]
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          We are working on this, We have analyzed & found out way to pick up second event i.e. employee termination.
          However, in that way it is picking up dependent as well in second event even if child has already been passed on file.

          Now, we are analyzing to drop the dependent from second event. We will provide ETA by tomorrow.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - We are working on this, We have analyzed & found out way to pick up second event i.e. employee termination. However, in that way it is picking up dependent as well in second event even if child has already been passed on file. Now, we are analyzing to drop the dependent from second event. We will provide ETA by tomorrow.
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - expecting an ETA yesterday. Please advise. Thanks!

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - expecting an ETA yesterday. Please advise. Thanks!
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Development of this fix is in progress, We are targeting to complete it by 11th Feb 2016.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Development of this fix is in progress, We are targeting to complete it by 11th Feb 2016.
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - is the comment above accurate? We are past February 11, 2016

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - is the comment above accurate? We are past February 11, 2016
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - please provide an update as the one three days ago I do not think is accurate.

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - please provide an update as the one three days ago I do not think is accurate.
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Jennifer Leugers

          Hi Jennifer, I meant to say March 11 (Friday), It was typed as "Feb" mistakenly.
          Sorry for inconvenience caused to you.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Jennifer Leugers Hi Jennifer, I meant to say March 11 (Friday), It was typed as "Feb" mistakenly. Sorry for inconvenience caused to you.
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Jennifer Leugers

          Hi Jennifer,

          We are working on this issue , as per complexity this will take 03/15/2016 IST into our local testing environment also it required lots of scenario testing. So you can have it on stage 03/22/2016 IST if every thing goes perfectly.

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Jennifer Leugers Hi Jennifer, We are working on this issue , as per complexity this will take 03/15/2016 IST into our local testing environment also it required lots of scenario testing. So you can have it on stage 03/22/2016 IST if every thing goes perfectly.
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Environment Production [ 10005 ]
          Issue Type Support Activity [ 10301 ] Enhancement [ 4 ]
          Status In Progress [ 3 ] Local Testing [ 10200 ]
          Workflow WT_Support [ 13286 ] WT_Features [ 14101 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Item State Parent values: Local QA(10201)Level 1 values: In Testing(10210)
          Hide
          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Hrishikesh Deshpande please verify.

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Hrishikesh Deshpande please verify.
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Aniruddha Dev [ aniruddha.dev ]
          satyap Satya made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Export(10110)
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified this enhancement for below scenarios on Payroll Data Template for Old COBRA implementation

          1) Coverage Tier : EE+CH
          Scenario : Child made ineligible on 03/16/2016 and COBRA file exported on 03/17/2016 . After exporting COBRA child on file status of the employee changed to terminated and again exported the cobra file
          Result : COBRA child (Ineligible Dependent) exported for 1st run and COBRA employee (Termination) exported on 2nd run.
          2) Repeated above scenario for EE+SP+CH, EE+SP+4Ch Coverage Tier .
          3) Also verified employee termination after OE changes scenario as well

          Scenarios working fine on LB

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified this enhancement for below scenarios on Payroll Data Template for Old COBRA implementation 1) Coverage Tier : EE+CH Scenario : Child made ineligible on 03/16/2016 and COBRA file exported on 03/17/2016 . After exporting COBRA child on file status of the employee changed to terminated and again exported the cobra file Result : COBRA child (Ineligible Dependent) exported for 1st run and COBRA employee (Termination) exported on 2nd run. 2) Repeated above scenario for EE+SP+CH, EE+SP+4Ch Coverage Tier . 3) Also verified employee termination after OE changes scenario as well Scenarios working fine on LB
          aniruddha.dev Aniruddha Dev (Inactive) made changes -
          Item State Parent values: Local QA(10201)Level 1 values: In Testing(10210) Parent values: Local QA(10201)Level 1 values: Ready for Stage(10213)
          aniruddha.dev Aniruddha Dev (Inactive) made changes -
          Status Local Testing [ 10200 ] Pending for Stage Approval [ 10300 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Developer Rohan Khandave [ rohan.khandave ]
          QA Aniruddha Dev [ aniruddha.dev ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Status Pending for Stage Approval [ 10300 ] Approved for Stage [ 10030 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Status Approved for Stage [ 10030 ] Stage Testing [ 10201 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Local QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Verified on stage on Prime Healthcare for HSPL company

          Working as expected on Stage

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified on stage on Prime Healthcare for HSPL company Working as expected on Stage
          aniruddha.dev Aniruddha Dev (Inactive) made changes -
          Status Stage Testing [ 10201 ] Pending for Production Approval [ 10301 ]
          aniruddha.dev Aniruddha Dev (Inactive) made changes -
          Item State Parent values: Stage QA(10202) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          aniruddha.dev Aniruddha Dev (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - please let me know if we have an ETA for prod. Thanks!

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - please let me know if we have an ETA for prod. Thanks!
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Jennifer Leugers
          Hi Jennifer,

          We will deploy this on Production on Thursday, 03/31/2016 IST. We will let you know once its deployed.

          Regards,
          Aniruddha Dev

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Jennifer Leugers Hi Jennifer, We will deploy this on Production on Thursday, 03/31/2016 IST. We will let you know once its deployed. Regards, Aniruddha Dev
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Pending for Production Approval [ 10301 ] Approved for production [ 10034 ]
          rajendra.pawar Rajendra Pawar (Inactive) made changes -
          Status Approved for production [ 10034 ] Production Testing [ 10202 ]
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          The issue is verified on production. Please verify.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - The issue is verified on production. Please verify.
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Assignee Aniruddha Dev [ aniruddha.dev ] Jennifer Leugers [ jennifer.leugers ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rakeshr Rakesh Roy (Inactive) made changes -
          Account Executive Jennifer Leugers [ jennifer.leugers ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - how was this tested? UHC is saying this is not working. Please see below -

          I retested this with the test person: Ima Test in Prod and it doesn’t appear to be working the way I expected. Ima Test had an OAD on 4/12, and then the EE termed 4/20. The OAD was sent on the first COBRA file, however, on the second COBRA file, there was not EE (PAR) or Coverage file generated, but both dependents (including OAD) was sent on the DEP file.

          We were expecting that the second file generated would contain the following:

          Par file: EE termination (currently missing)

          Dep file: the remaining dependents excluding the OAD

          COV file: the coverage for the EE and remaining dependents

          These are the file templates I used:

          Test_RA clone COBRA PAR Del after testing

          Test_RA Clone COBRA dep del aft testing

          Test RA Clone COBCOV med Del aft test

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - how was this tested? UHC is saying this is not working. Please see below - I retested this with the test person: Ima Test in Prod and it doesn’t appear to be working the way I expected. Ima Test had an OAD on 4/12, and then the EE termed 4/20. The OAD was sent on the first COBRA file, however, on the second COBRA file, there was not EE (PAR) or Coverage file generated, but both dependents (including OAD) was sent on the DEP file. We were expecting that the second file generated would contain the following: Par file: EE termination (currently missing) Dep file: the remaining dependents excluding the OAD COV file: the coverage for the EE and remaining dependents These are the file templates I used: Test_RA clone COBRA PAR Del after testing Test_RA Clone COBRA dep del aft testing Test RA Clone COBCOV med Del aft test
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Jennifer,

          Yes, we observed some issues in this as there are lot of cobra file types we have in our system. We will fix this asap.
          but testing it would take some time, we will share New ETA once we get issue resolved at local environment.

          Aniruddha Dev Please create another JIRA for this and have following clients to our local environment set up to test.

          FDU ( UHC ) Cobra notice
          PRIME - HR Simplified
          MATT - COBRA FEED Indicator Columnwise ( wageworks cobra )
          JAMBA JUICE - Discovery benefits Cobra
          UVU – Wage Works cobra ( dependent on subscriber sub template )
          and find one normal cobra feed indicator row-wise

          Also please note down test case as per todays discussion. Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Jennifer, Yes, we observed some issues in this as there are lot of cobra file types we have in our system. We will fix this asap. but testing it would take some time, we will share New ETA once we get issue resolved at local environment. Aniruddha Dev Please create another JIRA for this and have following clients to our local environment set up to test. FDU ( UHC ) Cobra notice PRIME - HR Simplified MATT - COBRA FEED Indicator Columnwise ( wageworks cobra ) JAMBA JUICE - Discovery benefits Cobra UVU – Wage Works cobra ( dependent on subscriber sub template ) and find one normal cobra feed indicator row-wise Also please note down test case as per todays discussion. Thanks.
          Hide
          aniruddha.dev Aniruddha Dev (Inactive) added a comment -

          Hi Vinayak Kulkarni

          WT-2008 is created for above .

          Show
          aniruddha.dev Aniruddha Dev (Inactive) added a comment - Hi Vinayak Kulkarni WT-2008 is created for above .
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          Open In Progress
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          In Progress In LB Testing
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          Aniruddha Dev (Inactive) made transition -
          In LB Testing Pending for Stage Approval
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          Rohan J Khandave (Inactive) made transition -
          Pending for Stage Approval Approved for Stage
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          Approved for Stage Stage Testing
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          Rakesh Roy (Inactive) made transition -
          Pending for Production Approval Approved for production
          5d 9h 36m 1
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          Approved for production In Production Testing
          1d 17h 42m 1
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          14d 22h 42m 1

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
            Account Executive:
            Jennifer Leugers
            Developer:
            Rohan J Khandave (Inactive)
            QA:
            Aniruddha Dev (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: