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  1. WORKTERRA
  2. WT-9299

Onboard - "W4 form change Notification" in Email Broadcast not working

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      OnBoard
    • Severity:
      Simple

      Description

      Hello,

      The "W4 form change Notification" in Email Broadcast not working. Currently, 2 clients are active with Onboard, Long and Matt Construction. Can this please be corrected? The Admins are not receiving the notifications.

      Since this notification is for the Client Admin and not the employee, does the setting "Receive Email Notification" in BenAdmin need to be set to yes? Or is that just for employee notifications?

      Thank you,
      Veronica

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            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
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            Watchers:
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              Dates

              Created:
              Updated:
              Resolved:

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