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  1. WORKTERRA
  2. WT-9355

Long (Production) Unable to deselect I-9 viewing options for both Client and Employee

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello,

      I attempted to deselect all I-9 options in production for "Long" however I was unable to.Please uncheck all I-9 options for Long since they cannot use I-9 at this time. Employee nor Employer/Client should see any I-9 options.

      In addition, please let me know if partner access should be able to uncheck these options ourselves or if we will always need to submit a ticket.

      Thank you,
      Veronica Blanco

      CC Robyn Adkison

        Attachments

        1. ER View - I-9 Approval Status 2017-05-03_7-26-49.png
          ER View - I-9 Approval Status 2017-05-03_7-26-49.png
          379 kB
        2. I-9 EE Options 2017-05-03_7-16-45.png
          I-9 EE Options 2017-05-03_7-16-45.png
          65 kB
        3. I-9 ER View 2017-05-03_7-17-16.png
          I-9 ER View 2017-05-03_7-17-16.png
          78 kB
        4. image001.jpg
          image001.jpg
          1.0 kB
        5. image002.jpg
          image002.jpg
          1 kB
        6. image003.png
          image003.png
          1 kB
        7. image004.png
          image004.png
          5 kB
        8. image005.jpg
          image005.jpg
          64 kB
        9. image006.jpg
          image006.jpg
          2 kB
        10. image007.jpg
          image007.jpg
          2 kB
        11. image009.png
          image009.png
          0.6 kB

          Activity

          veronica.blanco Veronica Blanco (Inactive) created issue -
          vijays Vijay Siddha (Inactive) made changes -
          Field Original Value New Value
          Component/s OnBoard [ 10001 ]
          Component/s BenAdmin [ 10000 ]
          vijays Vijay Siddha (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] shyam sharma [ shyam sharma ]
          shyam.sharma shyam sharma (Inactive) made changes -
          Assignee shyam sharma [ shyam sharma ] Swapnil Pandhare [ swapnil.pandhare ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Issue Type Bug [ 1 ] Support Activity [ 10301 ]
          Support Task Type Query Resolution [ 11205 ]
          Workflow WT_Defects [ 40233 ] WT_Support [ 40440 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Veronica Blanco [ veronica.blanco ]
          veronica.blanco Veronica Blanco (Inactive) made changes -
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Attachment I-9 ER View 2017-05-03_7-17-16.png [ 46946 ]
          veronica.blanco Veronica Blanco (Inactive) made changes -
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Swapnil Pandhare [ swapnil.pandhare ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Attachment image001.jpg [ 47109 ]
          Attachment image002.jpg [ 47110 ]
          Attachment image003.png [ 47111 ]
          Attachment image004.png [ 47112 ]
          Attachment image005.jpg [ 47113 ]
          Attachment image006.jpg [ 47114 ]
          Attachment image007.jpg [ 47115 ]
          Attachment image009.png [ 47116 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Veronica Blanco [ veronica.blanco ]
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: