Hi Rajendra Joshi / Mahendra Mungase,
Could you please share updates on this one? If no action is required for now, please update the status accordingly. Thanks.

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CC: Vijay Siddha, Satya

Hi Veronica Blanco

Below template is working on production.

Tour Completion Notification
Additional form change notification
Tour Assignment Notification
Tour Reminder Notification
Tour Cancellation Notification

For more information , please go through comments added by us.

Please let me know for more information

Thanks
Mahendra

Tour Completion Notification - questions

1. Is there a way to have the Tour Completion Notification emails go out to the BCC/CC emails addresses ONLY if certain employees finish the tour? For example if employee who has a Class value of X completed a tour then the email addresses on the BCC/CC section get a copy of the email whereas if an employee who has a Class value of Y completes the tour the email addresses on the BCC/CC don't get the email?

2. Can different Tour Completion Notification be setup this way the text on the email that is sent out is different? For example Class value X has certain email text and Class value Y has different email text.

Hi Amannda Johnson,
In existing implementation, there is no provision to send Tour Completion Notification emails only to BCC or CC email address as employee from certain class finish tour. Also, there is no facility to set email message text for specific employee class.

Please note that provision to select employee classes is available only in E-mail Broadcast and not in Email message format.

With Best Regards
Rajendra Joshi

CC: Hrishikesh Deshpande, Swapnil Pandhare

Hello All,
I am marking this ticket as closed, feel free to reopen in case there is any further action required. Thanks.

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CC: Vijay Siddha, Satya, Jaideep Vinchurkar