Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-9480

Signature control not accepting signature which are there in history

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      OnBoard - Form Update
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Browser:
      Google Chrome

      Description

      Steps on Long company-

      1) Start Onboard workflow
      2) Draw one signature and save it and traverse to next page.
      3) on new page Now select same signature and click on Save and Continue
      4) Observe that system prompts message to enter signature
      Here system not accepting signature.

        Attachments

          Activity

          Hide
          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

          Hi,
          3 C’s for this issue are as below -

          Concern : Signature control not accepting signature which are there in history.

          Cause : Error message saying "Employee Signature cannot be blank" was displayed which prevented saving forms when user tried to save form by using existing signature.

          Correction : removed Error message saying "Employee Signature cannot be blank" which was displayed when user tried to save form by using existing signature.

          Thanks

          Show
          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hi, 3 C’s for this issue are as below - Concern : Signature control not accepting signature which are there in history. Cause : Error message saying "Employee Signature cannot be blank" was displayed which prevented saving forms when user tried to save form by using existing signature. Correction : removed Error message saying "Employee Signature cannot be blank" which was displayed when user tried to save form by using existing signature. Thanks
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on LB using company Five Guys. This issue is resolved now. Employee and Partner can select from history and save the signature now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB using company Five Guys. This issue is resolved now. Employee and Partner can select from history and save the signature now.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on stage using company Long for hspl. Above issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using company Long for hspl. Above issue is resolved now.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using company LONG for HSPL. Above issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using company LONG for HSPL. Above issue is resolved now.

            People

            Assignee:
            rajendraj Rajendra Joshi (Inactive)
            Reporter:
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
            Developer:
            Chhaya Thorat (Inactive)
            QA:
            Hrishikesh Deshpande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 20.25h
                20.25h