WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9492

Onboard Forms, Signature control - Multiple issues

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      OnBoard
    • Reported by:
      Client
    • Item State:
      Production Complete

      Description

      Hello,

      We are seeing multiple errors with signatures on custom forms.

      1. When using a previous signature an error displays stating signature cannot be blank.
      2. When viewing completed forms the signature field displays combined signatures.
      3. When viewing completed forms the signature field displays markings that were not the original signature.

      Above issues were seen in both production and stage. LONG (production) and SPG (stage).

      Veronica Blanco

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          veronica.blanco Veronica Blanco (Inactive) created issue -
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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC : shyam sharma Samir
          Hi Veronica Blanco

          Can you please add some screenshots for 2nd and 3rd point?

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : shyam sharma Samir Hi Veronica Blanco Can you please add some screenshots for 2nd and 3rd point? Thanks, Swapnil P.
          Hide
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

          Hello Veronica Blanco,

          Point no. 1 will be resolved under WT-9480. Could you please elaborate 2nd and 3rd point along with screen shots.

          Thanks,
          Shubhangi

          CC Swapnil Pandhare, shyam sharma

          Show
          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Veronica Blanco , Point no. 1 will be resolved under WT-9480 . Could you please elaborate 2nd and 3rd point along with screen shots. Thanks, Shubhangi CC Swapnil Pandhare , shyam sharma
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Field Original Value New Value
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Veronica Blanco [ veronica.blanco ]
          Permalink
          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 16/May/17 11:59 AM
          • Time Spent:
            0.75h
             

            analysis
            internal discussion with Swapnil and Hrishikesh
            updating JIRA

          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 0.75h [ 2700 ]
          Worklog Id 46003 [ 46003 ]
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          amjohnson Amannda Johnson added a comment -

          Shubhangi Jadhav

          For concern #2
          During 5/9 call with development a test employee was added in stage for SPG. The test employee's name is devt test.
          During the test when logging with an admin login the signature lines show merged on some page but not all. Attached are screen shots on what is seen from a Company Admin login.

          i want to mention that what i did noticed was i see the concern when logged in as a Company Admin but when logged in as a Partner login i don't see the concern with the merged signatures.

          Show
          amjohnson Amannda Johnson added a comment - Shubhangi Jadhav For concern #2 During 5/9 call with development a test employee was added in stage for SPG. The test employee's name is devt test. During the test when logging with an admin login the signature lines show merged on some page but not all. Attached are screen shots on what is seen from a Company Admin login. i want to mention that what i did noticed was i see the concern when logged in as a Company Admin but when logged in as a Partner login i don't see the concern with the merged signatures.
          satyap Satya made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Shubhangi Jadhav [ shubhangi.jadhav ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          Permalink
          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 18/May/17 10:15 AM
          • Time Spent:
            2.5h
             

            coding
            internal discussion
            code review
            code check in

          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Code Reviewed By Swapnil Pandhare [ 11900 ]
          Developer Shubhangi Jadhav [ shubhangi.jadhav ]
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
          Original Estimate 0h [ 0 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 0.75h [ 2700 ] 3.25h [ 11700 ]
          Worklog Id 46670 [ 46670 ]
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - - edited

          Hi,

          3 C’s for this issue are as below -

          Concern : When viewing completed forms the signature field displays combined signatures.

          Cause : method to populate existing signature was called multiple times on page load.

          Correction : removed method to populate existing signature on page load.

          Thanks

          Show
          shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - - edited Hi, 3 C’s for this issue are as below - Concern : When viewing completed forms the signature field displays combined signatures. Cause : method to populate existing signature was called multiple times on page load. Correction : removed method to populate existing signature on page load. Thanks
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          Permalink
          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 18/May/17 11:35 AM
          • Time Spent:
            0.25h
             

            updated 3C's in JIRA

          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 3.25h [ 11700 ] 3.5h [ 12600 ]
          Worklog Id 46697 [ 46697 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Rajendra Pawar [ rajendra.pawar ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Rajendra Pawar [ rajendra.pawar ] Rajendra Joshi [ rajendraj ]
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Attachment Example 3.png [ 48535 ]
          Hide
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          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hello Shubhangi Jadhav,

          I have attached an example of #3.

          As for the layered signature. I noticed that when attempting to use a previous signature, the signature box populates the previous signature then upon attempting to save the form, an error message says that you cannot save the form with a blank signature. The EE is then forced to write on top of the previous signature which combines the signatures.

          Veronica Blanco

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Shubhangi Jadhav , I have attached an example of #3. As for the layered signature. I noticed that when attempting to use a previous signature, the signature box populates the previous signature then upon attempting to save the form, an error message says that you cannot save the form with a blank signature. The EE is then forced to write on top of the previous signature which combines the signatures. Veronica Blanco
          Permalink
          swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 19/May/17 08:01 AM
          • Time Spent:
            1h
             

            Discussions

          Permalink
          rajendraj Rajendra Joshi (Inactive) logged work - 19/May/17 09:01 AM
          • Time Spent:
            1.5h
             
            <No comment>
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 3.5h [ 12600 ] 5h [ 18000 ]
          Worklog Id 46995 [ 46995 ]
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on LB using company Five Guys. #1,#2 and #3 are resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB using company Five Guys. #1,#2 and #3 are resolved now.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          Permalink
          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 19/May/17 11:19 AM - edited
          • Time Spent:
            1.5h
             

            internal discussion with Rajendra & Swapnil
            Analysis for 3rd point

          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
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          Worklog Id 47507 [ 47507 ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          Permalink
          rajendraj Rajendra Joshi (Inactive) logged work - 22/May/17 11:14 AM
          • Time Spent:
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            <No comment>
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on stage using company long for hspl. Above issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using company long for hspl. Above issue is resolved now.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 7.75h [ 27900 ] 9.25h [ 33300 ]
          Worklog Id 47643 [ 47643 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 9.25h [ 33300 ] 9.5h [ 34200 ]
          Worklog Id 47823 [ 47823 ]
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 23/May/17 06:24 AM - edited
          • Time Spent:
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            stage check in

          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Worklog Id 47507 [ 47507 ]
          Hide
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using company long for hspl. Above issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using company long for hspl. Above issue is resolved now.
          Permalink
          rajendraj Rajendra Joshi (Inactive) logged work - 23/May/17 12:35 PM
          • Time Spent:
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            <No comment>
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 9.5h [ 34200 ] 11h [ 39600 ]
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          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Veronica Blanco [ veronica.blanco ]
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 23/May/17 01:30 PM
          • Time Spent:
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            check in to UiRefresh branch

          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 11h [ 39600 ] 11.25h [ 40500 ]
          Worklog Id 48075 [ 48075 ]
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          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 24/May/17 05:00 AM
          • Time Spent:
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            Production check in

          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: Production Complete(10222)
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          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Veronica Blanco

          Can you verify at your end and if it is fix please close the jira.

          Thanks
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Veronica Blanco Can you verify at your end and if it is fix please close the jira. Thanks Mahendra
          Hide
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          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Veronica Blanco

          Did you get the chance for verification?

          Thanks
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Veronica Blanco Did you get the chance for verification? Thanks Mahendra
          rakeshr Rakesh Roy (Inactive) made changes -
          Bug Severity Medium [ 16702 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Resolution Cancelled [ 10300 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
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          		1m 6s 1

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Developer:
            Shubhangi Jadhav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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