WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9610

Incomplete Tours Report >> Blank file generated while saving as Word format

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      UI
    • Level:
      Admin, Partner
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      LB QA - Re-open
    • Issue Importance:
      Q2
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      While saving report as Word, it is observed that, blank file is generated. PFA screen shot.

        Attachments

        1. Incomplete Tours-word.png
          153 kB
          Rajendra Joshi
        2. TourDefaulters_LONG_WT-Stage.doc
          128 kB
          Prasanna Karlekar

          Issue Links

          is caused by

          Enhancement - An improvement or enhancement to an existing feature or task. NF-973 Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Production Complete

          Enhancement - An improvement or enhancement to an existing feature or task. NF-4172 Azure - Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-9611 Tour Step Completion Record Report >> Blank file generated while saving as Word format

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-9612 Tour Completion Report >> Blank file generated while saving as Word format

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Permalink
            harshada.borole Harshada Borole (Inactive) added a comment -

            This item needs analysis. So keeping it on hold

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - This item needs analysis. So keeping it on hold
            Hide
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            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Rajendra Joshi,

            Report is getting downloaded in word format. Please find attached report TourDefaulters_LONG_WT-Stage.doc

            Issue at your end can be due to Open Office.

            Thank you!

            cc: Harshada Borole, Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Rajendra Joshi , Report is getting downloaded in word format. Please find attached report TourDefaulters_LONG_WT-Stage.doc Issue at your end can be due to Open Office. Thank you! cc: Harshada Borole , Jyoti Agrawal
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Prasanna Karlekar,
            As per our discussion, please change the status of this JIRA.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Prasanna Karlekar , As per our discussion, please change the status of this JIRA. With Best Regards Rajendra Joshi
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Documents opening blank is a because of Open office limitations.

            cc: Satya, Gaurav Sodani, Jyoti Agrawal, [~parmeshwar.jumbade], Harshada Borole, Hrishikesh Deshpande

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Documents opening blank is a because of Open office limitations. cc: Satya , Gaurav Sodani , Jyoti Agrawal , [~parmeshwar.jumbade] , Harshada Borole , Hrishikesh Deshpande

              People

              Assignee:
              rajendraj Rajendra Joshi (Inactive)
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

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                Updated:
                Resolved:

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