WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9610

Incomplete Tours Report >> Blank file generated while saving as Word format

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      UI
    • Level:
      Admin, Partner
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      LB QA - Re-open
    • Issue Importance:
      Q2
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      While saving report as Word, it is observed that, blank file is generated. PFA screen shot.

        Attachments

          Issue Links

          is caused by

          Enhancement - An improvement or enhancement to an existing feature or task. NF-973 Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Production Complete

          Enhancement - An improvement or enhancement to an existing feature or task. NF-4172 Azure - Reports - Addition of column "Job Position" for OnBoard Reports displaying Tour Information

          • High - Serious problem that could block progress.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-9611 Tour Step Completion Record Report >> Blank file generated while saving as Word format

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-9612 Tour Completion Report >> Blank file generated while saving as Word format

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            rajendraj Rajendra Joshi (Inactive) created issue -
            rajendraj Rajendra Joshi (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-2023 [ NF-2023 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue clones NF-2023 [ NF-2023 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment Incomplete Tours-word.png [ 49118 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue is caused by NF-973 [ NF-973 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Component/s OnBoard [ 10001 ]
            Component/s OnBoard [ 11200 ]
            Key NF-2029 WT-9610
            Project New Features 2017 [ 11000 ] WORKTERRA [ 10000 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
            Hide
            Permalink
            harshada.borole Harshada Borole (Inactive) added a comment -

            This item needs analysis. So keeping it on hold

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - This item needs analysis. So keeping it on hold
            harshada.borole Harshada Borole (Inactive) made changes -
            Link This issue is duplicated by WT-9611 [ WT-9611 ]
            harshada.borole Harshada Borole (Inactive) made changes -
            Link This issue is duplicated by WT-9612 [ WT-9612 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Attachment TourDefaulters_LONG_WT-Stage.doc [ 52213 ]
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Rajendra Joshi,

            Report is getting downloaded in word format. Please find attached report TourDefaulters_LONG_WT-Stage.doc

            Issue at your end can be due to Open Office.

            Thank you!

            cc: Harshada Borole, Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Rajendra Joshi , Report is getting downloaded in word format. Please find attached report TourDefaulters_LONG_WT-Stage.doc Issue at your end can be due to Open Office. Thank you! cc: Harshada Borole , Jyoti Agrawal
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: On Hold(10207) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Harshada Borole [ harshada.borole ] Rajendra Joshi [ rajendraj ]
            Permalink
            prasanna Prasanna Karlekar (Inactive) logged work - 15/Jun/17 10:30 PM
            • Time Spent:
              0.5h
               

              Issue discussion, verification and JIRA update

            prasanna Prasanna Karlekar (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 56839 [ 56839 ]
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited Discussed with Prasanna and Hrishikesh. As per Prasanna, this is system behavior. So keeping this JIRA testing on hold.
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
            Original Estimate 0h [ 0 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Time Spent 0.5h [ 1800 ] 1h [ 3600 ]
            Worklog Id 57357 [ 57357 ]
            Permalink
            rajendraj Rajendra Joshi (Inactive) logged work - 23/Jun/17 06:59 AM
            • Time Spent:
              0.5h
               
              <No comment>
            rajendraj Rajendra Joshi (Inactive) made changes -
            Environment LB [ 10800 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Prasanna Karlekar [ prasanna ]
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Prasanna Karlekar,
            As per our discussion, please change the status of this JIRA.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Prasanna Karlekar , As per our discussion, please change the status of this JIRA. With Best Regards Rajendra Joshi
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Documents opening blank is a because of Open office limitations.

            cc: Satya, Gaurav Sodani, Jyoti Agrawal, [~parmeshwar.jumbade], Harshada Borole, Hrishikesh Deshpande

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Documents opening blank is a because of Open office limitations. cc: Satya , Gaurav Sodani , Jyoti Agrawal , [~parmeshwar.jumbade] , Harshada Borole , Hrishikesh Deshpande
            prasanna Prasanna Karlekar (Inactive) made changes -
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Rajendra Joshi [ rajendraj ]
            Permalink
            prasanna Prasanna Karlekar (Inactive) logged work - 11/Aug/17 12:00 AM
            harshada.borole Harshada Borole (Inactive) made changes -
            Link This issue is caused by NF-4172 [ NF-4172 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 1h [ 3600 ] 1.25h [ 4500 ]
            Worklog Id 72587 [ 72587 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Prasanna Karlekar (Inactive) made transition -
            Open In Development
            		22d 26m 1
            Rajendra Joshi (Inactive) made transition -
            In Development In LB Testing
            		6d 20h 58m 1
            Rajendra Joshi (Inactive) made transition -
            In LB Testing Reopen in Local
            		47d 1h 31m 1
            Prasanna Karlekar (Inactive) made transition -
            Reopen in Local In Development
            		2d 2h 27m 1
            Prasanna Karlekar (Inactive) made transition -
            In Development Rejected
            		1m 6s 1
            Rakesh Roy (Inactive) made transition -
            Rejected Closed
            		188d 21h 33m 1

              People

              Assignee:
              rajendraj Rajendra Joshi (Inactive)
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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