WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9727

LB - Add Company - Getting server error while add new company

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 31-Bugs

      Description

      Getting server error when we add new company on LB.

      ErrorID : 0
      ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.AddCompany->Company.UploadStandardsReports->RDLGenerator.UploadRDL
      ErrorMessage: Invalid URI: The format of the URI could not be determined.

      Due to this we cannot test WT-715

        Attachments

          Issue Links

          blocks

          Bug - A problem which impairs or prevents the functions of the product. WT-715 All companies have a default of 2 admin seats when the company was created

          • Medium - Has the potential to affect progress.
          • Closed
          is caused by

          Enhancement - An improvement or enhancement to an existing feature or task. WT-9223 PE: Parallel reporting server configuration

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            This is report issue.Please check.
            CC:Satya

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - This is report issue.Please check. CC: Satya
            Hide
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            harshada.borole Harshada Borole (Inactive) added a comment -

            Below are the 3C's:

            Concern:- LB - Add Company - Getting server error while add new company
            Cause:- This bug is because WT-9377 was pending.
            Correction:- WT-9377 has been implemented.

            Files Affected:

            • Company.vb
            • dbo.OES_SP_CloneCompany.StoredProcedure.sql
            • RDLGenerator.vb
            • Company.dll.config
            • WORKTERRAControllerAppTier.cs
            • Company.dll.config

            Scenarios Verified:
            Created new company. Tested all reports for newly created company.

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Below are the 3C's : Concern :- LB - Add Company - Getting server error while add new company Cause :- This bug is because WT-9377 was pending. Correction :- WT-9377 has been implemented. Files Affected : Company.vb dbo.OES_SP_CloneCompany.StoredProcedure.sql RDLGenerator.vb Company.dll.config WORKTERRAControllerAppTier.cs Company.dll.config Scenarios Verified : Created new company. Tested all reports for newly created company.
            Hide
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            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Harshada Borole,

            Still getting error while adding new company on LB.
            Reopening this JIRA .

            Thanks,
            Hrishikesh

            Prasanna Karlekar

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Harshada Borole , Still getting error while adding new company on LB. Reopening this JIRA . Thanks, Hrishikesh Prasanna Karlekar
            Hide
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            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            Could you please provide error log..?

            Thank you.

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Hrishikesh Deshpande , Could you please provide error log..? Thank you.
            Hide
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            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            ErrorID : 0
            ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.AddCompany->Company.BackupAndRestoreNewCompany
            ErrorMessage: Cannot open backup device '\\WORKTERRASQL\DatabaseBackup\CloneCompany\MasterCompanyDB_20170623.BAK'. Operating system error 67(The network name cannot be found.).
            BACKUP DATABASE is terminating abnormally.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - ErrorID : 0 ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.AddCompany->Company.BackupAndRestoreNewCompany ErrorMessage: Cannot open backup device '\\WORKTERRASQL\DatabaseBackup\CloneCompany\MasterCompanyDB_20170623.BAK'. Operating system error 67(The network name cannot be found.). BACKUP DATABASE is terminating abnormally.
            Hide
            Permalink
            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Khandu Kshirsagar,

            Please resolve above error mentioned by Hrishikesh regarding path sharing for MasterCompanyDB used while adding company.

            cc: Ashwin Wankhede, Jyoti Agrawal, Prasanna Karlekar

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Khandu Kshirsagar , Please resolve above error mentioned by Hrishikesh regarding path sharing for MasterCompanyDB used while adding company. cc: Ashwin Wankhede , Jyoti Agrawal , Prasanna Karlekar
            Hide
            Permalink
            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Khandu Kshirsagar,

            Please resolve above error mentioned by Hrishikesh regarding path sharing for MasterCompanyDB used while adding company.

            cc: Ashwin Wankhede, Jyoti Agrawal, Prasanna Karlekar

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Khandu Kshirsagar , Please resolve above error mentioned by Hrishikesh regarding path sharing for MasterCompanyDB used while adding company. cc: Ashwin Wankhede , Jyoti Agrawal , Prasanna Karlekar
            Hide
            Permalink
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment -

            Hi Harshada Borole,

            Please check now.

            Ashwin Wankhede,Jyoti Agrawal,Prasanna Karlekar

            Show
            khandu.kshirsagar Khandu Kshirsagar (Inactive) added a comment - Hi Harshada Borole , Please check now. Ashwin Wankhede , Jyoti Agrawal , Prasanna Karlekar
            Hide
            Permalink
            harshada.borole Harshada Borole (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            The issue has been resolved now.
            Please check.

            Thank you.

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - Hi Hrishikesh Deshpande , The issue has been resolved now. Please check. Thank you.
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            Following are the 3C's for reopening of issue:
            Concern:
            ErrorMessage: Cannot open backup device '\\WORKTERRASQL\DatabaseBackup\CloneCompany\MasterCompanyDB_20170623.BAK'.

            Cause:
            Folder sharing and access rights were improper on LB environment.

            Correction:
            Appropriate rights have been given by deployment engineer.

            Please note that folder access / rights related issues for any environment are not caused because of code fixes.

            As no code fix is required, have changed the item state to LB Deployed.
            Please verify at your end once.

            Thank you!

            cc: Gaurav Sodani, Satya, Rakesh Roy

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Hrishikesh Deshpande , Following are the 3C's for reopening of issue: Concern: ErrorMessage: Cannot open backup device '\\WORKTERRASQL\DatabaseBackup\CloneCompany\MasterCompanyDB_20170623.BAK'. Cause: Folder sharing and access rights were improper on LB environment. Correction: Appropriate rights have been given by deployment engineer. Please note that folder access / rights related issues for any environment are not caused because of code fixes. As no code fix is required, have changed the item state to LB Deployed. Please verify at your end once. Thank you! cc: Gaurav Sodani , Satya , Rakesh Roy
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            This issues is Fixed on LB, Ready for Stage.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This issues is Fixed on LB, Ready for Stage.
            Hide
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            harshada.borole Harshada Borole (Inactive) added a comment - - edited

            This issue was deployed on Stage on July 6,2017.

            Thank you.

            Show
            harshada.borole Harshada Borole (Inactive) added a comment - - edited This issue was deployed on Stage on July 6,2017. Thank you.
            Hide
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            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            This issues is Fixed on Stage, Ready for Production.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This issues is Fixed on Stage, Ready for Production.
            Hide
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            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            Could you please mark this JIRA as OnHold. We can move this on Production once WT-9223 is made Ready for Production.

            cc: Satya, Harshada Borole, Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Hrishikesh Deshpande , Could you please mark this JIRA as OnHold. We can move this on Production once WT-9223 is made Ready for Production. cc: Satya , Harshada Borole , Jyoti Agrawal
            Hide
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            meghana.joshi Meghana Joshi (Inactive) added a comment -

            As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129, WT-9377 and WT-9223 move at same time on Production. So, We will move all enhancement on 09/19/2017

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129 , WT-9377 and WT-9223 move at same time on Production. So, We will move all enhancement on 09/19/2017 CC - Sachin Hingole
            Hide
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            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            This Fix is deployed on Production.

            Closing this JIRA as ADD Company testing is not in testing scope.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This Fix is deployed on Production. Closing this JIRA as ADD Company testing is not in testing scope.

              People

              Assignee:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Reporter:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Developer:
              Harshada Borole (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:
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                Code Review Date:

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