WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-9782

Missing EE's

    Details

    • Type: Analysis
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      Groendyke
    • Severity:
      Simple

      Description

      Good day, Dev -

      Can you please research and advise what happened to two employees missing from client's records?

      Chad Walls (011083)
      Mitch Fahey (011086)

      Per CT-1891

      Thanks,

      Raymond

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-9530 Online Enrollment System - Import Error Notification - Import failed - JEDUNN

          • Low - Minor problem or easily worked around.
          • In Development

            Activity

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            snehal.katkar Snehal Katkar (Inactive) added a comment -

            Hi Raymond Williams

            Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires'.
            We have deployed logs for root cause of this failure under WT-9530. We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees.

            We also scanned if any such employees exists. There were none more.

            Show
            snehal.katkar Snehal Katkar (Inactive) added a comment - Hi Raymond Williams Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires' . We have deployed logs for root cause of this failure under WT-9530 . We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees. We also scanned if any such employees exists. There were none more.
            Hide
            Permalink
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment -

            Deleted records and re-imported them.

            Show
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment - Deleted records and re-imported them.
            Hide
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            Raywill Raymond Williams (Inactive) added a comment -

            Dev still researching.

            Show
            Raywill Raymond Williams (Inactive) added a comment - Dev still researching.
            Hide
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            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Raymond Williams,
            As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA WT-4723 which is already deployed on LB. Hence, I am closing this particular ticket,

            Request you to please refer WT-9530 and WT-4723 for any further actions.

            -----------------------------------------------------------
            CC: Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Raymond Williams , As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA WT-4723 which is already deployed on LB. Hence, I am closing this particular ticket, Request you to please refer WT-9530 and WT-4723 for any further actions. ----------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
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                Dates

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                Updated:
                Resolved:

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