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Type:
Analysis
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Module:Platform
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Reported by:Client
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Company:Groendyke
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Severity:Simple
Good day, Dev -
Can you please research and advise what happened to two employees missing from client's records?
Chad Walls (011083)
Mitch Fahey (011086)
Per CT-1891
Thanks,
Raymond
- relates to
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WT-9530 Online Enrollment System - Import Error Notification - Import failed - JEDUNN
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- In Development
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Dev still researching.
Raymond Williams (Inactive)
added a comment - Dev still researching. Deleted records and re-imported them.
Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires'.
We have deployed logs for root cause of this failure under WT-9530. We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees.
We also scanned if any such employees exists. There were none more.
Snehal Katkar (Inactive)
added a comment - Hi Raymond Williams
Import performed on 30th May 2017 for 'newhires05_30_2017 01_49_25 PM.csv' file got failed. The template used for this import is 'Employee _Ongoing_New Hires' .
We have deployed logs for root cause of this failure under WT-9530 . We are working on it. We will notify you as soon as we come to any conclusion. Till then, we have generated usernames and passwords for above mentioned employees. But still there are no entries in Payroll table. To generate payroll information you need to re-import data for above mentioned employees.
We also scanned if any such employees exists. There were none more. 
Hi Raymond Williams,
As we have provided the correction / workaround for this issue, for root-cause-analysis we have created a separate JIRA WT-9530 and for precautionary measures in future we have another JIRA
WT-4723which is already deployed on LB. Hence, I am closing this particular ticket,Request you to please refer WT-9530 and
WT-4723for any further actions.-----------------------------------------------------------
CC: Vijay Siddha, Satya, Jaideep Vinchurkar