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  1. WORKTERRA
  2. WT-9827

ACA - Eligibility Trends -Unreadable data display in .doc

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Low
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      Production, Stage, QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin
    • Module:
      ACA - Reports
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      LB QA - On Hold
    • Browser:
      Google Chrome

      Description

      Company - Austin For Hspl
      Step:-
      1.Login to application
      2.Navigate to ACA > ACA Analytics > Eligibility Trends
      3.Enter from and To date
      4.Select particular class (Class A only)
      5.Click on Preview button
      6.It redirect to Bar chart
      7.Now click on Switch To Pie Chart
      8.Click on Full Time or Confirmed Full time
      9.It open report
      10.Now Select .doc from list
      Actual - Downloaded files is not Proper
      Expected- Data should be present in Proper Format
      CC: Sachin Hingole

        Attachments

          Activity

          Hide
          kumar.chhajed Kumar Chhajed (Inactive) added a comment -

          This is an historic issue, hence keeping this JIRA on hold.

          CC Sachin Hingole

          Show
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - This is an historic issue, hence keeping this JIRA on hold. CC Sachin Hingole
          Hide
          kumar.chhajed Kumar Chhajed (Inactive) added a comment -

          Hi Prasanna Karlekar,

          As per discussion with Nandkumar Prabhakar Karlekar, assigning this ticket to you as it is probably related to every report. When we download an word file of any report it doesn't look as expected.

          Let me know in-case you have any queries.

          Thanks,
          Kumar Chhajed.

          Show
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - Hi Prasanna Karlekar , As per discussion with Nandkumar Prabhakar Karlekar , assigning this ticket to you as it is probably related to every report. When we download an word file of any report it doesn't look as expected. Let me know in-case you have any queries. Thanks, Kumar Chhajed.
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment -

          Hi Kumar Chhajed,

          Could you please check exporting report in .doc format on machine having MS Office.For OnBoard reports, we did check issues related to doc format. We observed that report when exported in .doc format does not get exported properly on machine having Open Office.
          If issue persist on MS Office machine, reassign the issue to me again.

          Thank you!

          cc: Nandkumar Prabhakar Karlekar

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Hi Kumar Chhajed , Could you please check exporting report in .doc format on machine having MS Office.For OnBoard reports, we did check issues related to doc format. We observed that report when exported in .doc format does not get exported properly on machine having Open Office. If issue persist on MS Office machine, reassign the issue to me again. Thank you! cc: Nandkumar Prabhakar Karlekar
          Hide
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited

          Hi Priya Handepatil,

          Please refer comment of Prasanna and test this issue again. If it still doesn't work on MS office then assign the JIRA back to Prasanna as it is an Report related issue.

          Thanks Prasanna Karlekar for your help.

          Show
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited Hi Priya Handepatil , Please refer comment of Prasanna and test this issue again. If it still doesn't work on MS office then assign the JIRA back to Prasanna as it is an Report related issue. Thanks Prasanna Karlekar for your help.
          Hide
          priya.handepatil Priya Handepatil (Inactive) added a comment -

          Hi
          As discussed with sachin ;
          Its working fine
          Sachin Hingole Prasad Pise Rakesh Roy

          Show
          priya.handepatil Priya Handepatil (Inactive) added a comment - Hi As discussed with sachin ; Its working fine Sachin Hingole Prasad Pise Rakesh Roy

            People

            Assignee:
            sachin.hingole Sachin Hingole (Inactive)
            Reporter:
            priya.handepatil Priya Handepatil (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 6.75h Remaining Estimate - 1.25h
                1.25h
                Logged:
                Time Spent - 6.75h Remaining Estimate - 1.25h
                6.75h