HI

We tried to reproduce the issue by applying various scenarios but it is not reproducing .
Will try some more scenarios and give update as soon as possible.

Thanks and Regards
Abbhilash Warkari

Hello Debbie Kulling,

We have tried the scenarios for this rate “Life insurance” and following are our observations:

1. We edited existing sub rate and added new values, there was no error while saving it.
2. We added other dependents, spouse, child, dependent partner etc tried scenarios by adding and editing new values, there was no error while adding/editing sub rates.
3. We also discussed this issue with development teams; there was no issue found while saving the sub rate.
4.we also tried to check the error log from back-end but did not found error log for this issue.

Request you please check and confirm at your end, and if still the problem persists please get back to us with the copy of an attachment and details like which fields you were trying to edit, so that it would be helpful for us for our further analysis.

Do let us know if you have any issues. Thank you!
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CC: Mandar Kulkarni, Jaideep Vinchurkar, Satya, Vijay Siddha, Prasad Patil, Jyoti Mayne

I have never seen that error before. Do you know what generates it?

The client is still getting the error. Below are the steps they followed

Click on the rate I would like to update (in this case Life Insurance)

I have no problem changing and saving any information on the Rates tab

On the Sub Rates tab I click on the rate I want to update

I enter the new rate, and hit save.

When I hit the save button at the bottom of the page, the attached error message pops up.

Hi Debbie Kulling

Below are the 3Cs :

We were able to reproduce the issue , Code fix for this issue is also done .

Thanks and Regards
Abhilash Warkari

CC : Jyoti Mayne ,Umesh Kadam

Was a change done to stage that caused this error to occur? How long will it take to get released to stage?

This is tested on WT Stage - Working Well

Sub Rates are getting added / updated successfully without any error.

Debbie Kulling - we will be deplying this fix on Stage by 29th June 2017 and on Production by 30th June 2017

CC - Prasad Pise Rakesh Roy Jyoti Mayne Abhilash Warkari

CC : Prasad Pise

This is tested on Stage - Working Well
Sub Rates are getting added / updated successfully without any error.

Ready for Production

CC - Prasad Pise Rakesh Roy

Hello Debbie Kulling,

This is tested on Production - Working Well
Sub Rates are getting added / updated successfully without any error.

Please review this at your end once and if working as per your expectations, you may close the ticket

CC - Prasad Pise Rakesh Roy