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  1. WORKTERRA
  2. WT-9973

COSR - Billing Adjustment Issue

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Company:
      City of Santa Rosa
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 32-Bugs

      Description

      Please see the issue below. I have attached the pre bill and the steps they followed. Please correct the billing table

      The Active Anthem rates are Self Insured. Two of the component’s rates needed to be changed back to 5/1 (when BCC took over the group). I went into the system and successfully adjusted the rates for all Active Anthem plans. I ran the August Invoice to make sure all adjustments (May – July) would be accounted for. While reviewing the July Adjustments I noticed that if an individual had a future term date in the system (ie: the group went into the system 6/20 and put in a termination date of 7/7 for an EE) the system correctly credited the EE but never re-billed the Medical rate for July. This affected 4 Employees:

      Debra Bagley

      Harry Cheng

      Judy Maral

      Mitchell Moore

        Attachments

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Prasanna Karlekar (Inactive) made transition -
            Open In Development
            5d 7h 5m 1
            Gaurav Sodani (Inactive) made transition -
            In Development In LB Testing
            13d 3h 3m 1
            Venkatesh Pujari (Inactive) made transition -
            In LB Testing Stage Testing
            8d 39m 1
            Venkatesh Pujari (Inactive) made transition -
            Stage Testing In Production Testing
            6d 2h 41m 1
            Venkatesh Pujari (Inactive) made transition -
            In Production Testing Production Complete
            2m 1s 1
            Debbie Kulling made transition -
            Production Complete Closed
            209d 13h 31m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Jyoti Agrawal (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

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                  Logged:
                  Time Spent - 67.5h
                  67.5h