Issue analysis

• Average Age Report

  Shows the average age of unresolved issues for a project or filter. This helps you see whether your backlog is being kept up to date.

• Created vs. Resolved Issues Report

  Maps created issues versus resolved issues over a period of time. This can help you understand whether your overall backlog is growing or shrinking.

• Pie Chart Report

  Shows a pie chart of issues for a project/filter grouped by a specified field. This helps you see the breakdown of a set of issues, at a glance.

• Recently Created Issues Report

  Shows the number of issues created over a period of time for a project/filter, and how many were resolved. This helps you understand if your team is keeping up with incoming work.

• Resolution Time Report

  Shows the length of time taken to resolve a set of issues for a project/filter. This helps you identify trends and incidents that you can investigate further.

• Single Level Group By Report

  Shows issues grouped by a particular field for a filter. This helps you group search results by a field and see the overall status of each group.

• Time Since Issues Report

  For a date field and project/filter, maps the issues against the date that the field was set. This can help you track how many issues were created, updated, etc, over a period of time.

Forecast & management

• Time Tracking Report

  Shows the original and current time estimates for issues in the current project. This can help you determine whether work is on track for those issues. You can either analyze the report in you browser or use a CSV file.

• User Workload Report

  Shows the time estimates for all unresolved issues assigned to a user across projects. This helps you understand the user's workload better.