Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1214

DMS | Admin | HTML | Completed Sent forms Library | HTML file not downloading

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: PreProd

      1. Admin > Completed Sent Forms Library
      2. HTML template > Download

      HTML Template not downloading

      Swapnil Pandhare Rohan J Khandave Komal Barde Ganesh Sadawarte Mohd Belal

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          Activity

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          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Priya Dhamande,

          We have verfied on pre production that HTML file is getting downloaded. Please check at you end let us know if you face issue.

          CC-Samir,Swapnil Pandhare,Rohan J Khandave

          Thanks
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Priya Dhamande , We have verfied on pre production that HTML file is getting downloaded. Please check at you end let us know if you face issue. CC- Samir , Swapnil Pandhare , Rohan J Khandave Thanks Ganesh
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          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: PreProd
          Browser: Chrome

          1. Admin > Completed Sent Forms Library
          2. HTML template > Download

          HTML Template not downloading. refer screen capture with error message.

          Swapnil Pandhare Rohan J Khandave

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd Browser: Chrome 1. Admin > Completed Sent Forms Library 2. HTML template > Download HTML Template not downloading. refer screen capture with error message. Swapnil Pandhare Rohan J Khandave
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          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: PreProd
          Browser: Chrome

          The issue is deployed and verified o Preprod.

          Able to download the document.

          So, marking this Done.

          Ganesh Sadawarte Swapnil Pandhare Rohan J Khandave

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd Browser: Chrome The issue is deployed and verified o Preprod. Able to download the document. So, marking this Done. Ganesh Sadawarte Swapnil Pandhare Rohan J Khandave
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Environment : Production

          Issue of downloading is still replicating on Production
          Doc type : PDF/Text/HTML

          Re-opening this ticket

          Thanks,
          Jayshree

          Priya Dhamande Swapnil Pandhare Ganesh Sadawarte

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Environment : Production Issue of downloading is still replicating on Production Doc type : PDF/Text/HTML Re-opening this ticket Thanks, Jayshree Priya Dhamande Swapnil Pandhare Ganesh Sadawarte
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          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Jayshree Nagpure,

          The configuration changes in not deployed due to this its not downloading and now we have deploy config. Please verify at your end.

          Thanks,
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Jayshree Nagpure , The configuration changes in not deployed due to this its not downloading and now we have deploy config. Please verify at your end. Thanks, Ganesh
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

          Hi Ganesh Sadawarte,

          Verified this issue on Production
          Browser : Chrome

          Issue is now fixed for Doc type : PDF/Text/HTML
          Forms are getting download and open.

          Thanks,
          Jayshree

          Priya Dhamande Swapnil Pandhare

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Ganesh Sadawarte , Verified this issue on Production Browser : Chrome Issue is now fixed for Doc type : PDF/Text/HTML Forms are getting download and open. Thanks, Jayshree Priya Dhamande Swapnil Pandhare

            People

            Assignee:
            Ganesh.sadawarte Ganesh Sadawarte (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 3.25h Remaining Estimate - 4.75h
                4.75h
                Logged:
                Time Spent - 3.25h Remaining Estimate - 4.75h
                3.25h