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  1. Document Management System
  2. DMS-1269

DMS Welcome User Email should not be sent (and other feedback on the contents of the email)

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    Details

    • Company:
      All Clients/Multiple Clients
    • Sprint:
      DMS - Fall Sprint 2

      Description

      Feedback on the DMS New User Email:

      1. Tops image does not load
      2. User name isnt in the address. It says "Hi First Name, Last Name"
      3. Grammatical errors in this statement: You have a limited time to review and sign the documents. if you will not complete the docuemnts then your offer letter will get revoked.
      4. The your password guidance should be edited for US clients. "Family name" isnt widely used in the US.
      5. Phone number isnt in the correct format

      Product should review since there might be other issues in the email. Assuming this email will go to new candidates when they have a document so should make sure this is better formatted/grammer issues are fixed.

      (Updated 4/25): Core issue is that this email is showing to candidates they should not be sent an email to create a DMS profile account. We need to prevent this email until we can 1) leverage CB user creation and login and 2) be tied to the Consumer Profile.

        Attachments

        1. DMS-1269.jpg
          DMS-1269.jpg
          83 kB
        2. Screenshot (1560).png
          Screenshot (1560).png
          138 kB
        3. Screenshot (1602).png
          Screenshot (1602).png
          143 kB
        4. Screen Shot 2019-05-01 at 11.32.41 PM.png
          Screen Shot 2019-05-01 at 11.32.41 PM.png
          157 kB
        5. Screenshot 2019-05-02 at 3.45.06 PM.png
          Screenshot 2019-05-02 at 3.45.06 PM.png
          773 kB

          Activity

            People

            Assignee:
            Robert.Malony Robert Malony (Inactive)
            Reporter:
            Robert.Malony Robert Malony (Inactive)
            Developer:
            Ganesh Sadawarte (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            9 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 5h Remaining Estimate - 5.5h
                5.5h
                Logged:
                Time Spent - 5h Remaining Estimate - 5.5h
                5h