[DMS-129] DownLoad document | Open document Issue - Workterra Jira

Details

Type: Bug
Status: Done
Priority: High
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Labels:
None

Company:
All Clients/Multiple Clients

Sprint:
DMS - Sprint 6
Dev Estimates:
4

Description

1) Open Forms Library
2) Click on download
3) Form is downloaded in system
4) Open the form in local machine
5) File is shown as error

PFA -

Attachments

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Attachments

OpenPDF.jpg
99 kB
12/Dec/18 11:34 PM
image-2018-12-26-18-07-32-087.png
4 kB
26/Dec/18 04:36 AM
image-2018-12-24-18-44-11-850.png
156 kB
24/Dec/18 05:13 AM
DownLoadDocument.jpg
44 kB
20/Nov/18 05:17 AM
DMS-129.jpg
111 kB
25/Dec/18 10:31 PM

Issue Links

relates to

DMS-22 Download Form

Done

Activity

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Jayshree Nagpure (Inactive) added a comment - 12/Dec/18 11:34 PM - edited

This issue is occurring again after today deployment

cc - Priya Dhamande Samir

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Jayshree Nagpure (Inactive) added a comment - 12/Dec/18 11:34 PM - edited This issue is occurring again after today deployment cc - Priya Dhamande Samir

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Ganesh Sadawarte (Inactive) added a comment - 24/Dec/18 05:16 AM - edited

Hi Jayshree Nagpure,

Please find below details

Concern: document is not opening after download.

Cause: There was no check into web site that file is exists or not due to which its downloading but not opening.

Correction: We have not added those checked not is't displaying message to user and also file is downloading successfully if exists. Please find below snap.

Please check at you end once and let us know if you face any issues.

CC-Swapnil Pandhare,Samir

Thanks,
Ganesh

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Ganesh Sadawarte (Inactive) added a comment - 24/Dec/18 05:16 AM - edited Hi Jayshree Nagpure , Please find below details Concern : document is not opening after download. Cause : There was no check into web site that file is exists or not due to which its downloading but not opening. Correction: We have not added those checked not is't displaying message to user and also file is downloading successfully if exists. Please find below snap. Please check at you end once and let us know if you face any issues. CC- Swapnil Pandhare , Samir Thanks, Ganesh

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Jayshree Nagpure (Inactive) added a comment - 25/Dec/18 10:31 PM

Hi Ganesh Sadawarte,

We have verified this on preproduction.
Verified the open document from template library and Completed/sent forms library.
Issue is fixed.
PFA -

Working fine, marking item state as done.

Thanks,
Jayshree

cc - Priya Dhamande Samir Swapnil Pandhare

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Jayshree Nagpure (Inactive) added a comment - 25/Dec/18 10:31 PM Hi Ganesh Sadawarte , We have verified this on preproduction. Verified the open document from template library and Completed/sent forms library. Issue is fixed. PFA - Working fine, marking item state as done. Thanks, Jayshree cc - Priya Dhamande Samir Swapnil Pandhare

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Priya Dhamande (Inactive) added a comment - 05/Mar/19 04:52 AM

As per discussion assigning Done jira back to DEV

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Priya Dhamande (Inactive) added a comment - 05/Mar/19 04:52 AM As per discussion assigning Done jira back to DEV

People

Assignee:: Ganesh Sadawarte (Inactive)

Reporter:: Jayshree Nagpure (Inactive)

Developer:: Ganesh Sadawarte (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 20/Nov/18 05:18 AM

Updated:: 05/Mar/19 04:52 AM

Resolved:: 25/Dec/18 10:31 PM

Time Tracking

Estimated:

Remaining:

2.75h

Logged:

1.25h