Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1) Open Forms Library
      2) Click on download
      3) Form is downloaded in system
      4) Open the form in local machine
      5) File is shown as error

      PFA -

        Attachments

        1. DMS-129.jpg
          DMS-129.jpg
          111 kB
        2. DownLoadDocument.jpg
          DownLoadDocument.jpg
          44 kB
        3. image-2018-12-24-18-44-11-850.png
          image-2018-12-24-18-44-11-850.png
          156 kB
        4. image-2018-12-26-18-07-32-087.png
          image-2018-12-26-18-07-32-087.png
          4 kB
        5. OpenPDF.jpg
          OpenPDF.jpg
          99 kB

          Issue Links

            Activity

            jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to DMS-22 [ DMS-22 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Summary DownLoad Form Issue DownLoad Form | Issue
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Summary DownLoad Form | Issue DownLoad document | Open document Issue
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Priority Medium [ 3 ] High [ 2 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment OpenPDF.jpg [ 92422 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            This issue is occurring again after today deployment

            cc - Priya Dhamande Samir

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited This issue is occurring again after today deployment cc - Priya Dhamande Samir
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Developer Ganesh Sadawarte [ ganesh.sadawarte ]
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Dev Estimates 4
            Remaining Estimate 3h [ 10800 ] 4h [ 14400 ]
            Original Estimate 3h [ 10800 ] 4h [ 14400 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Attachment image-2018-12-24-18-44-11-850.png [ 93359 ]
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited

            Hi Jayshree Nagpure,

            Please find below details

            Concern: document is not opening after download.

            Cause: There was no check into web site that file is exists or not due to which its downloading but not opening.

            Correction: We have not added those checked not is't displaying message to user and also file is downloading successfully if exists. Please find below snap.

             

            Please check at you end once and let us know if you face any issues.

            CC-Swapnil Pandhare,Samir

            Thanks,
            Ganesh

             

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited Hi Jayshree Nagpure , Please find below details Concern : document is not opening after download. Cause : There was no check into web site that file is exists or not due to which its downloading but not opening. Correction:  We have not added those checked not is't displaying message to user and also file is downloading successfully if exists. Please find below snap.   Please check at you end once and let us know if you face any issues. CC- Swapnil Pandhare , Samir Thanks, Ganesh  
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Status To Do [ 10000 ] In Progress [ 3 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 24/Dec/18 05:17 AM
            • Time Spent:
              0.5h
               
              <No comment>
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Status In Progress [ 3 ] In QA Testing [ 11901 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Jayshree Nagpure [ jayshree.nagpure ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 3.5h [ 12600 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 152339 [ 152339 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Sprint DMS - Sprint 6 [ 134 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment DMS-129.jpg [ 93373 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Ganesh Sadawarte,

            We have verified this on preproduction.
            Verified the open document from template library and Completed/sent forms library.
            Issue is fixed.
            PFA -

            Working fine, marking item state as done.

            Thanks,
            Jayshree

            cc - Priya Dhamande Samir Swapnil Pandhare

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Ganesh Sadawarte , We have verified this on preproduction. Verified the open document from template library and Completed/sent forms library. Issue is fixed. PFA - Working fine, marking item state as done. Thanks, Jayshree cc - Priya Dhamande Samir Swapnil Pandhare
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In QA Testing [ 11901 ] Done [ 10001 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 26/Dec/18 04:36 AM
            • Time Spent:
              0.75h
               

              testing

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 3.5h [ 12600 ] 2.75h [ 9900 ]
            Time Spent 0.5h [ 1800 ] 1.25h [ 4500 ]
            Worklog Id 152415 [ 152415 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment image-2018-12-26-18-07-32-087.png [ 93402 ]
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            As per discussion assigning Done jira back to DEV

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - As per discussion assigning Done jira back to DEV
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Transition Time In Source Status Execution Times
            Ganesh Sadawarte (Inactive) made transition -
            To Do In Progress
            33d 23h 58m 1
            Ganesh Sadawarte (Inactive) made transition -
            In Progress In QA Testing
            1m 25s 1
            Jayshree Nagpure (Inactive) made transition -
            In QA Testing Done
            1d 17h 14m 1

              People

              Assignee:
              Ganesh.sadawarte Ganesh Sadawarte (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Developer:
              Ganesh Sadawarte (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Time Spent - 1.25h Remaining Estimate - 2.75h
                  2.75h
                  Logged:
                  Time Spent - 1.25h Remaining Estimate - 2.75h
                  1.25h