Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-1311

Welcome user Email | logo not populating

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1.Send the document to new candidate
      2.Enter new email address
      3.Candidate will receive email for review and sign
      4.Click on review and sign
      5.Pop-up appears for new candidate > click on submit
      6.Enter all details for new user to register
      7.Candidate will receive an email of welcome user for username and password
      8.Observe that logo is not populating

      Priya Dhamande Swapnil Pandhare

        Attachments

        1. Screenshot (1545).png
          Screenshot (1545).png
          142 kB
        2. Screenshot (1655).png
          Screenshot (1655).png
          139 kB
        3. Welcome page logo.png
          Welcome page logo.png
          80 kB

          Activity

          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          Hi Jayshree Nagpure,

          In 'Welcome user Email' template, path of logo was set to relative path, due to this logo image is not populating in email.
          I have updated logo path to absolute (full path) and verified this issue and logo is getting populated.Please refer below snapshot for more details.

          Thanks,
          Komal
          CC:Ganesh Sadawarte

          Show
          komal.barde Komal Barde (Inactive) added a comment - Hi Jayshree Nagpure , In 'Welcome user Email' template, path of logo was set to relative path, due to this logo image is not populating in email. I have updated logo path to absolute (full path) and verified this issue and logo is getting populated.Please refer below snapshot for more details. Thanks, Komal CC: Ganesh Sadawarte
          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          Task Done:

          1. Issue analysis and repro
          2. Code debugging of welcome email template
          3. Prepare and execute correction script
          4. Unit testing on preprod and prod

          CC:Ganesh Sadawarte

          Show
          komal.barde Komal Barde (Inactive) added a comment - Task Done : Issue analysis and repro Code debugging of welcome email template Prepare and execute correction script Unit testing on preprod and prod CC: Ganesh Sadawarte
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi Komal Barde.

          We have verified the logo of company for Welcome User.
          Issue is fixed.
          PFA -

          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Komal Barde . We have verified the logo of company for Welcome User. Issue is fixed. PFA - Closing this ticket Thanks, Jayshree Priya Dhamande

            People

            Assignee:
            komal.barde Komal Barde (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - 8h
                8h
                Remaining:
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