Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-1311

Welcome user Email | logo not populating

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1.Send the document to new candidate
      2.Enter new email address
      3.Candidate will receive email for review and sign
      4.Click on review and sign
      5.Pop-up appears for new candidate > click on submit
      6.Enter all details for new user to register
      7.Candidate will receive an email of welcome user for username and password
      8.Observe that logo is not populating

      Priya Dhamande Swapnil Pandhare

        Attachments

        1. Screenshot (1545).png
          Screenshot (1545).png
          142 kB
        2. Screenshot (1655).png
          Screenshot (1655).png
          139 kB
        3. Welcome page logo.png
          Welcome page logo.png
          80 kB

          Activity

          jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
          samir Samir made changes -
          Field Original Value New Value
          Fix Version/s Enhancements - Fall [ 10610 ]
          samir Samir made changes -
          Remaining Estimate 8h [ 28800 ]
          Original Estimate 8h [ 28800 ]
          samir Samir made changes -
          Sprint DMS - Fall Sprint 2 [ 161 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Komal Barde [ komal.barde ]
          komal.barde Komal Barde (Inactive) logged work - 02/May/19 01:39 PM
          • Time Spent:
            7.5h
             
            1. Issue analysis and repro
            2. Discussion with Ganesh
            3. Code debugging of welcome email template
            4. Prepare and execute correction script
            5. Unit testing on preprod and prod
          komal.barde Komal Barde (Inactive) made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          komal.barde Komal Barde (Inactive) made changes -
          Attachment Welcome page logo.png [ 106528 ]
          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          Hi Jayshree Nagpure,

          In 'Welcome user Email' template, path of logo was set to relative path, due to this logo image is not populating in email.
          I have updated logo path to absolute (full path) and verified this issue and logo is getting populated.Please refer below snapshot for more details.

          Thanks,
          Komal
          CC:Ganesh Sadawarte

          Show
          komal.barde Komal Barde (Inactive) added a comment - Hi Jayshree Nagpure , In 'Welcome user Email' template, path of logo was set to relative path, due to this logo image is not populating in email. I have updated logo path to absolute (full path) and verified this issue and logo is getting populated.Please refer below snapshot for more details. Thanks, Komal CC: Ganesh Sadawarte
          komal.barde Komal Barde (Inactive) made changes -
          Assignee Komal Barde [ komal.barde ] Jayshree Nagpure [ jayshree.nagpure ]
          komal.barde Komal Barde (Inactive) made changes -
          Status In Progress [ 3 ] In QA Testing [ 11901 ]
          komal.barde Komal Barde (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ] 0.5h [ 1800 ]
          Time Spent 7.5h [ 27000 ]
          Worklog Id 176116 [ 176116 ]
          Hide
          komal.barde Komal Barde (Inactive) added a comment -

          Task Done:

          1. Issue analysis and repro
          2. Code debugging of welcome email template
          3. Prepare and execute correction script
          4. Unit testing on preprod and prod

          CC:Ganesh Sadawarte

          Show
          komal.barde Komal Barde (Inactive) added a comment - Task Done : Issue analysis and repro Code debugging of welcome email template Prepare and execute correction script Unit testing on preprod and prod CC: Ganesh Sadawarte
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi Komal Barde.

          We have verified the logo of company for Welcome User.
          Issue is fixed.
          PFA -

          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Komal Barde . We have verified the logo of company for Welcome User. Issue is fixed. PFA - Closing this ticket Thanks, Jayshree Priya Dhamande
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment Screenshot (1655).png [ 106663 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Komal Barde [ komal.barde ]
          Transition Time In Source Status Execution Times
          Komal Barde (Inactive) made transition -
          To Do In Progress
          6d 14h 31m 1
          Komal Barde (Inactive) made transition -
          In Progress In QA Testing
          6h 37m 1
          Jayshree Nagpure (Inactive) made transition -
          In QA Testing Done
          2d 21h 39m 1

            People

            Assignee:
            komal.barde Komal Barde (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 7.5h Remaining Estimate - 0.5h
                0.5h
                Logged:
                Time Spent - 7.5h Remaining Estimate - 0.5h
                7.5h