Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1503

DMS | PDF/HTML Document not submitting

    Details

    • Type: Bug
    • Status: Done
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment : Preproduction
      Login : Admin
      Browser : Chrome

      Steps :
      1.Create PDF/HTML Doc
      2.Send the form
      3.Review and Sign
      4.Sign the document and Submit
      5.Received Error

      PFA -

      Sachin Hingole Hrishikesh Deshpande Satya Priya Dhamande Satya Yogesh Potdar

        Attachments

        1. PDFSignature.jpg
          PDFSignature.jpg
          126 kB
        2. HTMLSignature.jpg
          HTMLSignature.jpg
          173 kB
        3. TextSbmit.jpg
          TextSbmit.jpg
          154 kB
        4. HTMLSubmit.jpg
          HTMLSubmit.jpg
          183 kB
        5. PDFSubmit.jpg
          PDFSubmit.jpg
          196 kB
        6. Screenshot (2564).png
          Screenshot (2564).png
          116 kB
        7. Screenshot (2565).png
          Screenshot (2565).png
          166 kB
        8. Screenshot (2566).png
          Screenshot (2566).png
          248 kB

          Activity

          Ascending order - Click to sort in descending order
          jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
          samir Samir made changes -
          Field Original Value New Value
          Assignee Samir [ samir ] Ganesh Sadawarte [ ganesh.sadawarte ]
          Hide
          Permalink
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Jayshree Nagpure,

          This is duplicate of DMS-1504 so marking this as duplicate.

          Thanks,
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Jayshree Nagpure , This is duplicate of  DMS-1504 so marking this as duplicate. Thanks, Ganesh
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Jayshree Nagpure [ jayshree.nagpure ]
          Developer Ganesh Sadawarte [ ganesh.sadawarte ]
          Resolution Duplicate [ 3 ]
          Status To Do [ 10000 ] Done [ 10001 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Fix Version/s Enhancements - Fall [ 10610 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Resolution Duplicate [ 3 ]
          Status Done [ 10001 ] In Progress [ 3 ]
          Hide
          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

          Hi Ganesh Sadawarte,

          Verified on Preproduction after today build deployment.
          We are still not able to submit PDF/HTML/Text document.
          Getting error after submitting document
          Can you please check.
          Refer attached screencapture

          Functionality wise this is not duplicate of DMS-1504, DMS-1504 is now resolved after today's build deployment (14/june/2019)

          Hence re-opening this ticket

          Thanks,
          Jayshree

          Priya Dhamande Sachin Hingole Hrishikesh Deshpande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Ganesh Sadawarte , Verified on Preproduction after today build deployment. We are still not able to submit PDF/HTML/Text document. Getting error after submitting document Can you please check. Refer attached screencapture Functionality wise this is not duplicate of DMS-1504 , DMS-1504 is now resolved after today's build deployment (14/june/2019) Hence re-opening this ticket Thanks, Jayshree Priya Dhamande Sachin Hingole Hrishikesh Deshpande
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment HTMLSubmit.jpg [ 110415 ]
          Attachment PDFSubmit.jpg [ 110416 ]
          Attachment TextSbmit.jpg [ 110417 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Ganesh Sadawarte [ ganesh.sadawarte ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 183275 [ 183275 ]
          Hide
          Permalink
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Dictionary passing null on review & sign page which causing error. We now handle null condition.

          Verify all pages.

          • Review & Sign
          • Edid PDF
          • Send form
          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Dictionary passing null on review & sign page which causing error. We now handle null condition. Verify all pages. Review & Sign Edid PDF Send form
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status In Progress [ 3 ] In Progress [ 3 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status In Progress [ 3 ] Code Review [ 11801 ]
          Permalink
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 14/Jun/19 05:31 PM
          • Time Spent:
            1h
             
            <No comment>
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Jayshree Nagpure [ jayshree.nagpure ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status Code Review [ 11801 ] In QA Testing [ 11901 ]
          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 19/Jun/19 05:22 AM
          • Time Spent:
            0.5h
             

            testing on preproduction
            discussion regarding resend with team and Jira creation

          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Comment [ Verified on Preproduction.
          Login : Admin

          Verified below scenarios :
          * Verified document submission for HTML/PDF/Text type
          * Edit the PDF
          * Send forms

          Thanks
          Jayshree

          [~priya.dhamande] [~hrishikesh.deshpande] [~sachin.hingole][~satyap] ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment Screenshot (2564).png [ 110817 ]
          Attachment Screenshot (2565).png [ 110818 ]
          Attachment Screenshot (2566).png [ 110819 ]
          Hide
          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Preproduction.
          Login : Admin

          Verified below scenarios :

          • Verified document submission for HTML/PDF/Text type
          • Edit the PDF
          • Send forms

          Working fine
          Closing this ticket

          Thanks
          Jayshree

          Priya Dhamande Hrishikesh Deshpande Sachin HingoleSatya

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Preproduction. Login : Admin Verified below scenarios : Verified document submission for HTML/PDF/Text type Edit the PDF Send forms Working fine Closing this ticket Thanks Jayshree Priya Dhamande Hrishikesh Deshpande Sachin Hingole Satya
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Ganesh Sadawarte [ ganesh.sadawarte ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
          Worklog Id 184040 [ 184040 ]
          Transition Time In Source Status Execution Times
          Ganesh Sadawarte (Inactive) made transition -
          To Do Done
          		22h 54m 1
          Jayshree Nagpure (Inactive) made transition -
          Done In Progress
          		2h 11m 1
          Ganesh Sadawarte (Inactive) made transition -
          In Progress In Progress
          		1h 20m 1
          Ganesh Sadawarte (Inactive) made transition -
          In Progress Code Review
          		3s 1
          Ganesh Sadawarte (Inactive) made transition -
          Code Review In QA Testing
          		4d 18h 59m 1
          Jayshree Nagpure (Inactive) made transition -
          In QA Testing Done
          		4h 4m 1

            People

            Assignee:
            Ganesh.sadawarte Ganesh Sadawarte (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Developer:
            Ganesh Sadawarte (Inactive)
            QA:
            Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 1.5h
                1.5h