Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-1521

DMS | Prod | Candidate | Review Sign > PDF Document > Download | Text not updated correctly

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      Environment: Preprod
      Login: Candidate
      Browser: FF and Chrome

      Steps:
      1. Admin Login > Send Form
      2. Update mapped fields > Submit
      3. Email > candidate Login
      4. Review and Sign Page > Select PDF document
      5. Download

      Expected: All the fields filled should be reflected in downloaded file
      Actual: Few fields text is missing.

      Refer screen capture.

      Sachin Hingole Samir Rohan J Khandave

        Attachments

        1. CBOfferLetterWithSignature.pdf
          436 kB
          Namrata Kakade
        2. Screenshot (2537).png
          259 kB
          Priya Dhamande

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. DMS-2438 Candidate Portal |Particulars details disappear on downloading form

          • High - Serious problem that could block progress.
          • Done
          relates to

          Bug - A problem which impairs or prevents the functions of the product. DMS-2229 Particulars details are missing when PDF is opened in browser.

          • Medium - Has the potential to affect progress.
          • Done

          New Feature - A new feature of the product, which has yet to be developed. DMS-1007 DMS | End User Login | Signed document should be able to download

          • Medium - Has the potential to affect progress.
          • Done

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            mohd.belal Mohd Belal (Inactive) added a comment - - edited

            Hi Ganesh Sadawarte,

            For downloading PDF file we are using following service:
            FileUpload-> DownloadFileByTemplateID
             
            Fields are not getting updated in the pdf while download.

             

            Also as discussed, please check the same in Completed/Sent form library page as well.
             
            cc - Samir
            Thanks

            Show
            mohd.belal Mohd Belal (Inactive) added a comment - - edited Hi Ganesh Sadawarte , For downloading PDF file we are using following service: FileUpload-> DownloadFileByTemplateID   Fields are not getting updated in the pdf while download.   Also as discussed, please check the same in Completed/Sent form library page as well.   cc - Samir Thanks
            Hide
            Permalink
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Mohd Belal

            We have checked this below are observation.

            • We have checked file is writing properly on API site.
            • The you use might have problem due to which its not working.
            • We have checked with another file it downloading properly.
            • API Testing.

            if you have any queries please contact me.

            CC-Samir

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Mohd Belal We have checked this below are observation. We have checked file is writing properly on API site. The you use might have problem due to which its not working. We have checked with another file it downloading properly. API Testing. if you have any queries please contact me. CC- Samir Thanks, Ganesh
            Hide
            Permalink
            namrata.kakade Namrata Kakade (Inactive) added a comment -

            Hi Mohd Belal,

            Find the PDF file. CBOfferLetterWithSignature.pdf

            Regards,
            Namrata

            Samir Priya Dhamande

            Show
            namrata.kakade Namrata Kakade (Inactive) added a comment - Hi Mohd Belal , Find the PDF file. CBOfferLetterWithSignature.pdf Regards, Namrata Samir Priya Dhamande
            Hide
            Permalink
            mohd.belal Mohd Belal (Inactive) added a comment -

            Hi Samir,

            With the above pdf we are still facing the same issue.

            Fields on second page are not populating in case of download.

            Thanks

            Show
            mohd.belal Mohd Belal (Inactive) added a comment - Hi Samir , With the above pdf we are still facing the same issue. Fields on second page are not populating in case of download. Thanks
            Hide
            Permalink
            mohd.belal Mohd Belal (Inactive) added a comment -

            Hi Narendra Kumar,

            We are facing issue with the provided PDF CBOfferLetterWithSignature.pdf which we have been using since starting.

            The mapped field values are not getting updated in second page of this pdf when we are trying to download.

            PS: For first and last page, the values are properly getting mapped.

            cc - Samir

            Thanks

            Show
            mohd.belal Mohd Belal (Inactive) added a comment - Hi Narendra Kumar , We are facing issue with the provided PDF  CBOfferLetterWithSignature.pdf  which we have been using since starting. The mapped field values are not getting updated in second page of this pdf when we are trying to download. PS: For first and last page, the values are properly getting mapped. cc - Samir Thanks
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            HI Samir

            I didn't get any solution for this. Because this is happening only in that PDF file.

             

            Show
            narendra.kumar Narendra Kumar added a comment - HI Samir I didn't get any solution for this. Because this is happening only in that PDF file.  
            Hide
            Permalink
            samir Samir added a comment -

            Please confirm if this still exists

            Show
            samir Samir added a comment - Please confirm if this still exists
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Samir

            This has verified that the issue was with that PDF, this was not the issue related to implementation. So now we are closing this ticket.

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Samir This has verified that the issue was with that PDF, this was not the issue related to implementation. So now we are closing this ticket.

              People

              Assignee:
              narendra.kumar Narendra Kumar
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

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                Updated:
                Resolved:

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