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  1. Document Management System
  2. DMS-1612

DMS | PreProd | PDF | Preview giving error

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Enhancements - Fall
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: Preprod
      Login: Admin
      Browser: FF and Chrome

      Steps:
      1. Admin lofin
      2. Send Forms
      3. PDF Template > Next
      4. Update details > Preview
      5. Error

      Expected: Admin should able to preview PDF document.

      Refer screen capture.
      Sachin Hingole Hrishikesh Deshpande Rohan J Khandave Narendra Kumar

        Attachments

        1. 1612.jpg
          1612.jpg
          323 kB
        2. DocumentSubmit.jpg
          DocumentSubmit.jpg
          339 kB
        3. Screenshot (2843).png
          Screenshot (2843).png
          99 kB

          Activity

          Hide
          samir Samir added a comment -
          Show
          samir Samir added a comment - Mohd Belal
          Hide
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Hi Harshveer Singh,

          As communicated earlier over slack - SELECT ColumnName, TRIM(GROUP_CONCAT(ColumnValue SEPARATOR ' ')) ColumnValue, RightsID from FinalOutPutValues GROUP BY ColumnName; in DMS_SP_GetTemplateFormMappedDetails is causing issue while previewing if Signature is present.

          If above line is replaced with SELECT ColumnName, ColumnValue, RightsID from FinalOutPutValues; then Preview and submit works successfully.

          Please verify this scenario.

          CC: Ganesh Sadawarte,Rohan J Khandave,Samir

           

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Harshveer Singh , As communicated earlier over slack - SELECT ColumnName, TRIM(GROUP_CONCAT(ColumnValue SEPARATOR ' ')) ColumnValue, RightsID from FinalOutPutValues GROUP BY ColumnName; in DMS_SP_GetTemplateFormMappedDetails is causing issue while previewing if Signature is present. If above line is replaced with SELECT ColumnName, ColumnValue, RightsID from FinalOutPutValues; then Preview and submit works successfully. Please verify this scenario. CC: Ganesh Sadawarte , Rohan J Khandave , Samir  
          Hide
          harshveer.singh Harshveer Singh (Inactive) added a comment -

          Cause for this issue was that on MySql server configuration, for group_concat function, max length was set to 1024, which was truncating signature field value.
          On server this limit is now increased to 65535 to fix this issue.

          Show
          harshveer.singh Harshveer Singh (Inactive) added a comment - Cause for this issue was that on MySql server configuration, for group_concat function, max length was set to 1024, which was truncating signature field value. On server this limit is now increased to 65535 to fix this issue.
          Hide
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Preproduction.
          Login - Admin

          Verified Preview for PDF document.
          Able to preview and Send the document
          Also able to sign and submit the document through candidate login.
          PFA -

          Closing this ticket

          Thanks,
          Jayshree

          Priya Dhamande Hrishikesh Deshpande Sachin Hingole

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Preproduction. Login - Admin Verified Preview for PDF document. Able to preview and Send the document Also able to sign and submit the document through candidate login. PFA - Closing this ticket Thanks, Jayshree Priya Dhamande Hrishikesh Deshpande Sachin Hingole

            People

            Assignee:
            harshveer.singh Harshveer Singh (Inactive)
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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