Hi All,

We have allowed the user (Admin/Candidate) to continue working on pages without getting logout by extending the user token expiry time.

Earlier
A popup is prompted after 13 minutes of user InActivity, asking user to Logout or Stay Sign In.

But the issue occurred when the user is opting the option of Stay Sign In progressively more than once and then submitting the form or going to other pages, another popup occurs stating your session is being expired.
This case occurred because we have setup a time limit of 20 minutes for each user token at the API level.

Current

Now we are refreshing the user token time (extending to next 20 mins) in each successive Stay Sign In button click, so that the token expiry is maintained and the end user can work without getting being logged out.

cc - Samir

Thanks

SamirI have had the window open for over 30 minutes and haven't gotten any message.

Hi Priya Dhamande,

On Completed/Sent forms page I got the pop up like following,

But when I kept Create template page ideal for almost 20 min, do not get the above pop-up.
Please verify for other pages as well.

Thanks,
Sonali Farakate.
CC : Rohan J Khandave

Mohd Belal , can you look into the same.

Samir Rohan J Khandave

Hi Sonali Farakate, Priya Dhamande

Acceptance Criteria
In this configuration, when the user is Logged In, then from the Angular side we have created a service which keeps check for the User Activity like Mouse movement, clicks , scroll (DOM User Events) for all the inner pages after user is Logged IN.

This service checks the InActivity for 13 mins and then show the popup.

Ideally if the user is not active in that window or tab, then the time starts and keeps a check for 13 mins, if you are on the same page and performing the DOM events, then it will start its count from the last DOM event occurred.

For cross-verification:
I just tried the above scenario of opening Session popup on multiple pages, and the popup is working for all the pages.

cc - Samir, Patrick Phillips

Environment: Production
Login: Admin and Candidate
Browser: FF and Chrome

Pages verified:
Admin Login

1. Dashboard
2. Create Document Template
3. Template Library
4. Completed Sent Forms Library
5. Send Forms
6. Send Form > Mail detaisl page
7. Send Forms > Preview

Candidate Login
1. Profile page
2. Review and Sign page
3. Review Document

1. Mentioned all pages popup appeared as expected.
2. After Stay Signed in click, user able to continue
3. After Signout, User able to login

All scenarios were passed, refer screen capture. So, marking jira done.

Samir Rohan J Khandave Mohd Belal Hrishikesh Deshpande