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  1. Document Management System
  2. DMS-1847

DMS | Preprod | HTML | Error to preview document

    Details

    • Company:
      All Clients/Multiple Clients

      Description

      1.Loginwith admin
      2.Create HTML document
      3.Send Forms > Enter email address
      4.Error received to preview the document

      PFA -

      Note : Able to preview and send document for PDF and Text document without any error

      Hrishikesh Deshpande Sachin Hingole Priya Dhamande Satya

        Attachments

        1. HTMLSend.png
          HTMLSend.png
          108 kB
        2. HTML Template.png
          HTML Template.png
          40 kB
        3. Screenshot (4403).png
          Screenshot (4403).png
          162 kB

          Activity

          jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Field Original Value New Value
          Attachment HTMLSend.png [ 118492 ]
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Assignee Samir [ samir ] Ganesh Sadawarte [ ganesh.sadawarte ]
          samir Samir made changes -
          Fix Version/s Between Fall and Winter 2019 [ 10919 ]
          samir Samir made changes -
          Sprint DMS - Gap Fall & Win Sprint 3 [ 177 ]
          Hide
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited

          Hi All,

          Please find below 3C's

          Concern: HTML preview now working.

          Cause: The Company.Email address field is mapped on template which causing error. Also we found that Company.Email address not exists in production.

          Correction: We have removed Company.Email address from pre-production. Now preview is working fine.

          CC-Samir,Rohan J Khandave,Ramya Tantry,Jayshree Nagpure

          Thanks
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited Hi All, Please find below 3C's Concern : HTML preview now working. Cause : The Company.Email address field is mapped on template which causing error. Also we found that Company.Email address not exists in production. Correction:  We have removed Company.Email address from pre-production. Now preview is working fine. CC- Samir , Rohan J Khandave , Ramya Tantry , Jayshree Nagpure Thanks Ganesh
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 198678 [ 198678 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Attachment HTML Template.png [ 118509 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status To Do [ 10000 ] In QA Testing [ 11901 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Jayshree Nagpure [ jayshree.nagpure ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 05/Sep/19 04:38 PM
          • Time Spent:
            2h
             
            • Checked issue on pre-production
            • Analysis and data correction.
            • Testing after remove company.email address.
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Jayshree Nagpure [ jayshree.nagpure ] Priya Dhamande [ priya.dhamande ]
          priya.dhamande Priya Dhamande (Inactive) logged work - 15/Sep/19 10:30 PM
          • Time Spent:
            0.25h
             

            Prod testing

          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Prod
          Login: Admin
          File Type: HTML
          Browser: FF and Chrome

          Able to preview HTML document.

          Refer screen capture. So, marking jira done.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Prod Login: Admin File Type: HTML Browser: FF and Chrome Able to preview HTML document. Refer screen capture. So, marking jira done.
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Attachment Screenshot (4403).png [ 119618 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Time Spent 2h [ 7200 ] 2.25h [ 8100 ]
          Worklog Id 200252 [ 200252 ]
          priya.dhamande Priya Dhamande (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In QA Testing [ 11901 ] Done [ 10001 ]
          Transition Time In Source Status Execution Times
          Ganesh Sadawarte (Inactive) made transition -
          To Do In QA Testing
          2h 30m 1
          Priya Dhamande (Inactive) made transition -
          In QA Testing Done
          10d 17h 45m 1

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 2.25h
                2.25h