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  1. Document Management System
  2. DMS-1929

DMS | Production | Dashboard | Widget - Count not matching

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Winter 2020 Enhancements
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: Prod
      Login: Admin
      Browser: FF and Chrome
      Company: CBAT_Company

      Issues
      1. Dashboard Counter shows > Document Template count = 3
      But 2 Templates are Active and 1 is Archived.
      Expected: Only Active count is displayed in widget

      2. Email Sent count shows - 95. Burt after clicking it there are no mail sent.

      Refer screen captures.

      Rohan J Khandave Hrishikesh Deshpande Sachin Hingole

        Attachments

        1. count mismatch_template_edit_0.webm
          8.15 MB
        2. DMS-1929_working fine.JPG
          DMS-1929_working fine.JPG
          99 kB
        3. Screenshot (4761).png
          Screenshot (4761).png
          158 kB
        4. Screenshot (4762).png
          Screenshot (4762).png
          135 kB
        5. Screenshot (4763).png
          Screenshot (4763).png
          130 kB
        6. Screenshot (4764).png
          Screenshot (4764).png
          157 kB
        7. Screenshot (4765).png
          Screenshot (4765).png
          125 kB

          Activity

          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Prateek

          I think this issue has been fixed. Just test it once and update it accordingly.

           

          cc: Samir

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Prateek I think this issue has been fixed. Just test it once and update it accordingly.   cc: Samir Thanks Narendra
          Hide
          PrateekS Prateek added a comment - - edited

          Hi Narendra Kumar

          We have verified this and found issue still persist, please refer recording

          For email link also count is mismatching

          Thanks,

           

          Show
          PrateekS Prateek added a comment - - edited Hi Narendra Kumar We have verified this and found issue still persist, please refer recording For email link also count is mismatching Thanks,  
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Ok Prateek, I'll check and fix it.

          Thanks

          Show
          narendra.kumar Narendra Kumar added a comment - Ok Prateek , I'll check and fix it. Thanks
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi Samir

          I tested this email count functionality and found that we are showing the wrong count there.

          Current Scenario

          We are showing the email log counts means when we send one form to the candidate so there could be multiple emails for that document like initial mail, resend mail, decline mail or completed mail.

          But when we click on the widget of email sent, we redirect to the page of completed forms and on that page, we are showing the list of the document sent not the list of emails. And that's why that count is not correct.

          Solution

          We have two solutions for this.

          1. We create a separate page and on that page, we will show the list of all emails.
          2. The count that we are getting from the email log should be the count of sent forms.

          Please suggest.

           

          cc: Rohan J Khandave, Harshveer Singh, Ganesh Sadawarte

           

          Show
          narendra.kumar Narendra Kumar added a comment - Hi Samir I tested this email count functionality and found that we are showing the wrong count there. Current Scenario We are showing the email log counts means when we send one form to the candidate so there could be multiple emails for that document like initial mail, resend mail, decline mail or completed mail. But when we click on the widget of email sent, we redirect to the page of completed forms and on that page, we are showing the list of the document sent not the list of emails. And that's why that count is not correct. Solution We have two solutions for this. We create a separate page and on that page, we will show the list of all emails. The count that we are getting from the email log should be the count of sent forms. Please suggest.   cc: Rohan J Khandave , Harshveer Singh , Ganesh Sadawarte  
          Hide
          narendra.kumar Narendra Kumar added a comment -

          Hi All,

          As discussed with Samir this implementation will remain the same for now. Later we will implement the new page to show all emails.

          Just updating the dashboard widget text You’ve sent X emails this month to You’ve sent X emails

           

          Thanks

          Narendra

          Show
          narendra.kumar Narendra Kumar added a comment - Hi All, As discussed with Samir  this implementation will remain the same for now. Later we will implement the new page to show all emails. Just updating the dashboard widget text  You’ve sent X emails this month to  You’ve sent X emails   Thanks Narendra
          Hide
          PrateekS Prateek added a comment -

          Hi

          We have verified this and found text is displaying  You’ve sent X emails. hence Closing this

          Show
          PrateekS Prateek added a comment - Hi We have verified this and found text is displaying   You’ve sent X emails . hence Closing this

            People

            Assignee:
            PrateekS Prateek
            Reporter:
            priya.dhamande Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
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                Logged:
                Time Spent - 8.7h
                8.7h