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Type:
New Feature
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Status: In Progress
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Priority:
Medium
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: Winter 2020 Enhancements
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Labels:None
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Company:CareerBuilder
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Epic Link:
Overview:
A user to be notified that an email message did not go through due to end user's email system marking the message as spam.
Entry:
*User sends email message.
Acceptance Criteria:
*IF I send an email message to a user who's email system marked my email as spam, I am notified that the email did not go through / get delivered (either via pop-up immediately or through email).
*IF I send an email message to a user who's email system marked my email as spam, this is also reflected in the communication history that it did not go through/was not delivered, and reasoning.
Exit:
*User gets notification that the email did not go through due being marked as spam.
Prerequisites:
*User is a current user of DMS or consuming application.
1.
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UX for Marked as Spam | DMS-888 |
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Done | Aruna Raheja |
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Aruna Raheja - What have you seen done before? To me, a bounce, spam, service interruption are all reasons that a mail was undeliverable. Do you make a tab for Undeliverable, and then show reasons like bounce, spam etc, in the details?
Molly Ronovsky: As in discussion with Dev and Ravi, we concluded that Spam should not covered under Undeliverable because the mail is delivered in SPAM instead of Inbox. Your Suggestions?
Aruna Raheja
added a comment - Molly Ronovsky : As in discussion with Dev and Ravi, we concluded that Spam should not covered under Undeliverable because the mail is delivered in SPAM instead of Inbox. Your Suggestions?
CC: Mohd Belal Harshveer Singh Kristen Molly Ronovsky : We will be using 4 tabs.
CC: Kristen
Aruna Raheja
added a comment - Molly Ronovsky : We will be using 4 tabs.
CC: Kristen Aruna Raheja Yes, thanks
Molly Ronovsky: Please check the attached mockups. In Spam case, we can't show immediate Popup as it is not technically feasible.
Aruna Raheja
added a comment - Molly Ronovsky : Please check the attached mockups. In Spam case, we can't show immediate Popup as it is not technically feasible.
CC: Kristen Harshveer Singh Aruna Raheja Looks good you can close.
Molly Ronovsky : Should we take spam as different tab along with Sent, Bounced and In Queue?
CC: Harshveer Singh Mohd Belal ShashiKant Mishra Samir Kristen