-
Type:
Bug
-
Status:
In QA Testing
-
Priority:
Medium
-
Resolution:
Unresolved
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
Company:
All Clients/Multiple Clients
-
Sprint:
March 2021 Release - Sprint 2, April 2021 Release - Sprint 1, April 2021 Release - Sprint 2
Reason for priority:
Description:
I have testing on ermc and gee group as well, and the DMS invite to candidate is not sent; however, the candidate profile shows the icon with status, and the candidate history does show the record as well:
But the candidate does not receive the DMS email. One of the test candidates is - "testxavier@yopmail.com"


Activity
{"report":{"apdex":1,"isInitial":true,"journeyId":"7c249a66-c74f-487c-9966-3bb1193bac26","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":923.5,"redirectCount":0,"resourceLoadedEnd":899.4000000953674,"resourceLoadedStart":419.5,"resourceTiming":[{"duration":57.10000014305115,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":419.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":419.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":476.60000014305115,"responseStart":0,"secureConnectionStart":0},{"duration":57.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":419.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":419.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":477.2000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":57.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":419.7999999523163,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":419.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":477.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":58.39999985694885,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":419.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":419.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":478.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":62.10000014305115,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":420,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":420,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":482.10000014305115,"responseStart":0,"secureConnectionStart":0},{"duration":115.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":420.10000014305115,"connectEnd":420.10000014305115,"connectStart":420.10000014305115,"domainLookupEnd":420.10000014305115,"domainLookupStart":420.10000014305115,"fetchStart":420.10000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":420.10000014305115,"responseEnd":535.2999999523163,"responseStart":535.2999999523163,"secureConnectionStart":420.10000014305115},{"duration":175.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":420.2000000476837,"connectEnd":420.2000000476837,"connectStart":420.2000000476837,"domainLookupEnd":420.2000000476837,"domainLookupStart":420.2000000476837,"fetchStart":420.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":420.2000000476837,"responseEnd":596,"responseStart":596,"secureConnectionStart":420.2000000476837},{"duration":178.60000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":420.2999999523163,"connectEnd":420.2999999523163,"connectStart":420.2999999523163,"domainLookupEnd":420.2999999523163,"domainLookupStart":420.2999999523163,"fetchStart":420.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":420.2999999523163,"responseEnd":598.9000000953674,"responseStart":598.9000000953674,"secureConnectionStart":420.2999999523163},{"duration":179,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":420.40000009536743,"connectEnd":420.40000009536743,"connectStart":420.40000009536743,"domainLookupEnd":420.40000009536743,"domainLookupStart":420.40000009536743,"fetchStart":420.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":420.40000009536743,"responseEnd":599.4000000953674,"responseStart":599.4000000953674,"secureConnectionStart":420.40000009536743},{"duration":179.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":420.5,"connectEnd":420.5,"connectStart":420.5,"domainLookupEnd":420.5,"domainLookupStart":420.5,"fetchStart":420.5,"redirectEnd":0,"redirectStart":0,"requestStart":420.5,"responseEnd":599.7000000476837,"responseStart":599.7000000476837,"secureConnectionStart":420.5},{"duration":179.29999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":420.7000000476837,"connectEnd":420.7000000476837,"connectStart":420.7000000476837,"domainLookupEnd":420.7000000476837,"domainLookupStart":420.7000000476837,"fetchStart":420.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":420.7000000476837,"responseEnd":600,"responseStart":600,"secureConnectionStart":420.7000000476837},{"duration":179.60000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":420.7999999523163,"connectEnd":420.7999999523163,"connectStart":420.7999999523163,"domainLookupEnd":420.7999999523163,"domainLookupStart":420.7999999523163,"fetchStart":420.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":420.7999999523163,"responseEnd":600.4000000953674,"responseStart":600.4000000953674,"secureConnectionStart":420.7999999523163},{"duration":180,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":420.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":420.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":600.9000000953674,"responseStart":0,"secureConnectionStart":0},{"duration":180.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":420.90000009536743,"connectEnd":420.90000009536743,"connectStart":420.90000009536743,"domainLookupEnd":420.90000009536743,"domainLookupStart":420.90000009536743,"fetchStart":420.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":420.90000009536743,"responseEnd":601,"responseStart":601,"secureConnectionStart":420.90000009536743},{"duration":180.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":421.10000014305115,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":421.10000014305115,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":601.2999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":180.29999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":421.2000000476837,"connectEnd":421.2000000476837,"connectStart":421.2000000476837,"domainLookupEnd":421.2000000476837,"domainLookupStart":421.2000000476837,"fetchStart":421.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":421.2000000476837,"responseEnd":601.5,"responseStart":601.5,"secureConnectionStart":421.2000000476837},{"duration":476.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":422.2999999523163,"connectEnd":422.2999999523163,"connectStart":422.2999999523163,"domainLookupEnd":422.2999999523163,"domainLookupStart":422.2999999523163,"fetchStart":422.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":422.2999999523163,"responseEnd":899.1000001430511,"responseStart":899.1000001430511,"secureConnectionStart":422.2999999523163},{"duration":477.10000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":422.2999999523163,"connectEnd":422.2999999523163,"connectStart":422.2999999523163,"domainLookupEnd":422.2999999523163,"domainLookupStart":422.2999999523163,"fetchStart":422.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":422.2999999523163,"responseEnd":899.4000000953674,"responseStart":899.4000000953674,"secureConnectionStart":422.2999999523163},{"duration":164.40000009536743,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":734.2999999523163,"connectEnd":734.2999999523163,"connectStart":734.2999999523163,"domainLookupEnd":734.2999999523163,"domainLookupStart":734.2999999523163,"fetchStart":734.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":734.2999999523163,"responseEnd":898.7000000476837,"responseStart":898.7000000476837,"secureConnectionStart":734.2999999523163}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":335,"responseStart":415,"responseEnd":416,"domLoading":418,"domInteractive":1032,"domContentLoadedEventStart":1032,"domContentLoadedEventEnd":1083,"domComplete":1322,"loadEventStart":1322,"loadEventEnd":1324,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"457cbc1a4828dd","effectiveType":"4g","downlink":9.8,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":4,"dbConnsTimeInMs":5,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hello Ravi Banda,
I have tested the above scenario on STAGE environment (CBinternalBeta company), it is Working as Expected, Candidate receives the DMS invite mail and able to signed the document. attaching the screenshot for your reference.
Please do let me know if anything else required from my side else I will mark this card as DONE.
cc Samir
Thanks,
Poonam Rana