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Type:
New Feature
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Status: Done
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: Email communication
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Labels:None
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Company:CareerBuilder
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Epic Link:
Overview:
As a user, I want to be able to send and capture emails within the portal so that all messaging is accurately documented and sent from one place.
Entry:
- User sends email.
Acceptance Criteria:
- IF I am a user, I am able to send emails to end users that they can receive and reply to.
- IF I am a user, I have the option to put communication in different languages.
- IF I am a user, I know that the email is queued up to be sent after hitting send.
- IF I am a user, I am able to see end user's reply and respond, within portal / consuming application.
- IF I am a user, I am able to see the history of the communication between user / end user.
- IF I am a user that has sent an email, I know that all messages sent from center are compliant so that I do not break any sort of law.
Exit:
*End user receives email / history captured.
Prerequisites:
*User can send emails.
*End User has been sent email.
- relates to
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DMS-376 Service and API to send emails
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- Done
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1.
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UX for Sending Emails | DMS-375 |
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Done | Samir |
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Aruna Raheja Will try to answer questions....
IF I am a user, I know that the email is queued up to be sent after hitting send.
This basically just means that once you hit send, it goes into the queue to be sent / make sure this goes out
What will be the action buttons for Email History
I'm not sure what you are asking here? But essentially, I want to be able to see the history of the communication....
How Grouping of mails will work
Is this a dev question?
Group By feature for Email Template (Need Detailing)
This is a CBAT feature, which is a nice to have, but do not necessarily need. Basically - this is an option so you can organize the types of emails you have: automatic responses, candidate, interview - whatever you want them to be. But client can better organize their email templates based on what they are used for
For multi lingual part do we need to change the whole page or part of message body
Not following your question....
Dev needs to discuss about Multi lingual editor
Do we need CC/BCC in email send template
Yes
Hi Molly Ronovsky : Below are the observations and discussion with Ravi -
- IF I am a user, I know that the email is queued up to be sent after hitting send. Dev needs to discuss this in detail
- What will be the action buttons for Email History. we will kept preview only
* How Grouping of mails will work. Dev needs to discuss this in detail
* Group By feature for Email Template (Need Detailing) - We need to remove it
* For multi lingual part do we need to change the whole page or part of message body - We need to change Message Subject and body (in case of emails only)
Aruna Raheja
added a comment - Hi Molly Ronovsky : Below are the observations and discussion with Ravi -
IF I am a user, I know that the email is queued up to be sent after hitting send. Dev needs to discuss this in detail
What will be the action buttons for Email History. we will kept preview only
* How Grouping of mails will work. Dev needs to discuss this in detail
* Group By feature for Email Template (Need Detailing) - We need to remove it
* For multi lingual part do we need to change the whole page or part of message body - We need to change Message Subject and body (in case of emails only)
CC: Mohd Belal Harshveer Singh Kristen Aruna Raheja Let me know if you need anything from me here.
Molly Ronovsky : Development team needs to discuss this with you.
Aruna Raheja
added a comment - Molly Ronovsky : Development team needs to discuss this with you. Samir, Swapnil Pandhare,Harshveer Singh, This story is moving backward from Done to Code Review. Kindly open the history and see the progress. What is going on with this story? The story is moving in backward direction as well.
ShashiKant Mishra (Inactive)
added a comment - Samir , Swapnil Pandhare , Harshveer Singh , This story is moving backward from Done to Code Review. Kindly open the history and see the progress. What is going on with this story? The story is moving in backward direction as well. See DMS-376 for API details.
Harshveer Singh (Inactive)
added a comment - See DMS-376 for API details. Hi Harshveer Singh,
I am getting successful code even though i am adding email in incorrect format. Screen capture highlighted for reference.
Also, can we add some successful message as current it just display blank double quotes.
Above mentioned points are fixed, should be available in next deployment.
Harshveer Singh (Inactive)
added a comment - Above mentioned points are fixed, should be available in next deployment. Please use this env for testing: https://dmscomapistage.workterra.net
Harshveer Singh (Inactive)
added a comment - Please use this env for testing: https://dmscomapistage.workterra.net As Per discussion assigning this ticket to Priya Dhamande
Jayshree Nagpure (Inactive)
added a comment - As Per discussion assigning this ticket to Priya Dhamande
Satya Samir Hrishikesh Deshpande Environment: https://apimanagement.cbplatform.link/
The APi is tested for:
Sending Email for To, CC and BCC with and without attachment. All worked as expected.
The only issue observed is CC person is getting 2 emails instead of one.
So, reopening the jira for the same.
Issue is resolved, please verify now.
Harshveer Singh (Inactive)
added a comment - Issue is resolved, please verify now. Environment: https://apimanagement.cbplatform.link/
The API is tested for:
Sending Email "To", "CC" and "BCC" multiple employees
All emails received as expected. Also the issue of multiple emails to CC person is resolved.
Hi Molly Ronovsky : We need clarification on below point for Dev as well as for UX
CC : Harshveer Singh Mohd Belal Samir Swapnil Pandhare ShashiKant Mishra Kristen