-
Type:
New Feature
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Sprint:
DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4
-
Overview:
As a user, I want to be able to send and capture texts within the portal so that all messaging is accurately documented and sent from one place.
Entry:
Acceptance Criteria:
- IF I am a user, I am able to send texts to end users that they can receive and reply to.
- IF I am a user, I know that the text is queued up to be sent after hitting send.
- IF I am a user, I have the option to put communication into different languages.
- IF I am a user, I am able to see end user's reply, and respond within portal / consuming application.
- IF I am a user, I am able to see the history of the communication between user / end user.
- IF I am a user, I know that messages sent from center are compliant so that I do not break any sort of law (TCPA for texting).
Exit:
*End user receives text / history captured.
Prerequisites:
*User can send texts.
*End User has been sent text.
*End User has opted into receiving texts.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"193e0a10-2a28-4db8-91c9-2a96b5bccb54","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1221.8999998569489,"redirectCount":0,"resourceLoadedEnd":950.0999999046326,"resourceLoadedStart":457.2000000476837,"resourceTiming":[{"duration":8.299999952316284,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":457.2000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":457.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":465.5,"responseStart":0,"secureConnectionStart":0},{"duration":8.200000047683716,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":457.39999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":457.39999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":465.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":8.200000047683716,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":457.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":457.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":465.7000000476837,"responseStart":0,"secureConnectionStart":0},{"duration":9,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":457.59999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":457.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":466.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":9.399999856948853,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":457.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":457.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":467.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":333.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":457.7999999523163,"connectEnd":457.7999999523163,"connectStart":457.7999999523163,"domainLookupEnd":457.7999999523163,"domainLookupStart":457.7999999523163,"fetchStart":457.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":469.2000000476837,"responseEnd":791.2999999523163,"responseStart":575.7000000476837,"secureConnectionStart":457.7999999523163},{"duration":492.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":457.89999985694885,"connectEnd":457.89999985694885,"connectStart":457.89999985694885,"domainLookupEnd":457.89999985694885,"domainLookupStart":457.89999985694885,"fetchStart":457.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":471.2000000476837,"responseEnd":950.0999999046326,"responseStart":599.5999999046326,"secureConnectionStart":457.89999985694885},{"duration":143.10000014305115,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":458.09999990463257,"connectEnd":458.09999990463257,"connectStart":458.09999990463257,"domainLookupEnd":458.09999990463257,"domainLookupStart":458.09999990463257,"fetchStart":458.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":471.2999999523163,"responseEnd":601.2000000476837,"responseStart":600.5,"secureConnectionStart":458.09999990463257},{"duration":143.70000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":458.09999990463257,"connectEnd":458.09999990463257,"connectStart":458.09999990463257,"domainLookupEnd":458.09999990463257,"domainLookupStart":458.09999990463257,"fetchStart":458.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":471.7999999523163,"responseEnd":601.7999999523163,"responseStart":601.2000000476837,"secureConnectionStart":458.09999990463257},{"duration":144,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":458.2999999523163,"connectEnd":458.2999999523163,"connectStart":458.2999999523163,"domainLookupEnd":458.2999999523163,"domainLookupStart":458.2999999523163,"fetchStart":458.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":472.7000000476837,"responseEnd":602.2999999523163,"responseStart":601.7999999523163,"secureConnectionStart":458.2999999523163},{"duration":144.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":458.39999985694885,"connectEnd":458.39999985694885,"connectStart":458.39999985694885,"domainLookupEnd":458.39999985694885,"domainLookupStart":458.39999985694885,"fetchStart":458.39999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":473.89999985694885,"responseEnd":602.8999998569489,"responseStart":602.3999998569489,"secureConnectionStart":458.39999985694885},{"duration":145,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":458.59999990463257,"connectEnd":458.59999990463257,"connectStart":458.59999990463257,"domainLookupEnd":458.59999990463257,"domainLookupStart":458.59999990463257,"fetchStart":458.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":475.09999990463257,"responseEnd":603.5999999046326,"responseStart":603.0999999046326,"secureConnectionStart":458.59999990463257},{"duration":15.399999856948853,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":458.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":458.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":474.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":145.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":458.7999999523163,"connectEnd":458.7999999523163,"connectStart":458.7999999523163,"domainLookupEnd":458.7999999523163,"domainLookupStart":458.7999999523163,"fetchStart":458.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":477.2999999523163,"responseEnd":604.2000000476837,"responseStart":603.5999999046326,"secureConnectionStart":458.7999999523163},{"duration":16.600000143051147,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":458.89999985694885,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":458.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":475.5,"responseStart":0,"secureConnectionStart":0},{"duration":147.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":459,"connectEnd":459,"connectStart":459,"domainLookupEnd":459,"domainLookupStart":459,"fetchStart":459,"redirectEnd":0,"redirectStart":0,"requestStart":478,"responseEnd":606.7999999523163,"responseStart":604.2999999523163,"secureConnectionStart":459},{"duration":193.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":487.89999985694885,"connectEnd":487.89999985694885,"connectStart":487.89999985694885,"domainLookupEnd":487.89999985694885,"domainLookupStart":487.89999985694885,"fetchStart":487.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":492.09999990463257,"responseEnd":681.0999999046326,"responseStart":680.5,"secureConnectionStart":487.89999985694885},{"duration":191.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":489.89999985694885,"connectEnd":489.89999985694885,"connectStart":489.89999985694885,"domainLookupEnd":489.89999985694885,"domainLookupStart":489.89999985694885,"fetchStart":489.89999985694885,"redirectEnd":0,"redirectStart":0,"requestStart":495,"responseEnd":681.7999999523163,"responseStart":681.2000000476837,"secureConnectionStart":489.89999985694885},{"duration":96.09999990463257,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":944.2000000476837,"connectEnd":944.2000000476837,"connectStart":944.2000000476837,"domainLookupEnd":944.2000000476837,"domainLookupStart":944.2000000476837,"fetchStart":944.2000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":996.5,"responseEnd":1040.2999999523163,"responseStart":1039.7000000476837,"secureConnectionStart":944.2000000476837},{"duration":48.40000009536743,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":1054.8999998569489,"connectEnd":1054.8999998569489,"connectStart":1054.8999998569489,"domainLookupEnd":1054.8999998569489,"domainLookupStart":1054.8999998569489,"fetchStart":1054.8999998569489,"redirectEnd":0,"redirectStart":0,"requestStart":1059,"responseEnd":1103.2999999523163,"responseStart":1102.7000000476837,"secureConnectionStart":1054.8999998569489}],"threshold":1000,"fetchStart":0,"domainLookupStart":56,"domainLookupEnd":151,"connectStart":151,"connectEnd":232,"secureConnectionStart":190,"requestStart":232,"responseStart":449,"responseEnd":524,"domLoading":455,"domInteractive":1309,"domContentLoadedEventStart":1309,"domContentLoadedEventEnd":1394,"domComplete":1538,"loadEventStart":1538,"loadEventEnd":1540,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"8ddfd4eea31ac2","effectiveType":"4g","downlink":9.7,"rtt":0,"serverDuration":109,"dbReadsTimeInMs":8,"dbConnsTimeInMs":10,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hi Molly Ronovsky : Please find below our questions
CC : Harshveer Singh Mohd Belal Samir Swapnil Pandhare ShashiKant Mishra Kristen