-
Type:
New Feature
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Sprint:
DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4
-
Overview:
As a user, I want to be able to send and capture texts within the portal so that all messaging is accurately documented and sent from one place.
Entry:
Acceptance Criteria:
- IF I am a user, I am able to send texts to end users that they can receive and reply to.
- IF I am a user, I know that the text is queued up to be sent after hitting send.
- IF I am a user, I have the option to put communication into different languages.
- IF I am a user, I am able to see end user's reply, and respond within portal / consuming application.
- IF I am a user, I am able to see the history of the communication between user / end user.
- IF I am a user, I know that messages sent from center are compliant so that I do not break any sort of law (TCPA for texting).
Exit:
*End user receives text / history captured.
Prerequisites:
*User can send texts.
*End User has been sent text.
*End User has opted into receiving texts.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"5544c73a-f60e-412a-b4fa-480fa76b09b6","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1381.0999999046326,"redirectCount":0,"resourceLoadedEnd":1138.2000002861023,"resourceLoadedStart":310.7000002861023,"resourceTiming":[{"duration":19.899999618530273,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":310.7000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":310.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":330.59999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":19.90000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":311,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":311,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":330.90000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":20.200000286102295,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":311.09999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":311.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":331.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":21,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":311.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":311.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":332.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":23,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":311.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":311.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":334.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":660.9000000953674,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":311.59999990463257,"connectEnd":311.59999990463257,"connectStart":311.59999990463257,"domainLookupEnd":311.59999990463257,"domainLookupStart":311.59999990463257,"fetchStart":311.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":337.59999990463257,"responseEnd":972.5,"responseStart":463.80000019073486,"secureConnectionStart":311.59999990463257},{"duration":826.3000001907349,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":311.90000009536743,"connectEnd":311.90000009536743,"connectStart":311.90000009536743,"domainLookupEnd":311.90000009536743,"domainLookupStart":311.90000009536743,"fetchStart":311.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":337.7000002861023,"responseEnd":1138.2000002861023,"responseStart":467.2000002861023,"secureConnectionStart":311.90000009536743},{"duration":157.60000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":312.09999990463257,"connectEnd":312.09999990463257,"connectStart":312.09999990463257,"domainLookupEnd":312.09999990463257,"domainLookupStart":312.09999990463257,"fetchStart":312.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":337.80000019073486,"responseEnd":469.7000002861023,"responseStart":468.7000002861023,"secureConnectionStart":312.09999990463257},{"duration":159.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":312.30000019073486,"connectEnd":312.30000019073486,"connectStart":312.30000019073486,"domainLookupEnd":312.30000019073486,"domainLookupStart":312.30000019073486,"fetchStart":312.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":341.5,"responseEnd":471.5,"responseStart":469.90000009536743,"secureConnectionStart":312.30000019073486},{"duration":160.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":312.40000009536743,"connectEnd":312.40000009536743,"connectStart":312.40000009536743,"domainLookupEnd":312.40000009536743,"domainLookupStart":312.40000009536743,"fetchStart":312.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":342.5,"responseEnd":472.59999990463257,"responseStart":471.59999990463257,"secureConnectionStart":312.40000009536743},{"duration":160.7000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":312.59999990463257,"connectEnd":312.59999990463257,"connectStart":312.59999990463257,"domainLookupEnd":312.59999990463257,"domainLookupStart":312.59999990463257,"fetchStart":312.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":344,"responseEnd":473.30000019073486,"responseStart":472.7000002861023,"secureConnectionStart":312.59999990463257},{"duration":161.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":312.80000019073486,"connectEnd":312.80000019073486,"connectStart":312.80000019073486,"domainLookupEnd":312.80000019073486,"domainLookupStart":312.80000019073486,"fetchStart":312.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":344.5,"responseEnd":474,"responseStart":473.40000009536743,"secureConnectionStart":312.80000019073486},{"duration":30.800000190734863,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":313,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":313,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":343.80000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":161.7000002861023,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":313.09999990463257,"connectEnd":313.09999990463257,"connectStart":313.09999990463257,"domainLookupEnd":313.09999990463257,"domainLookupStart":313.09999990463257,"fetchStart":313.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":348,"responseEnd":474.80000019073486,"responseStart":474.2000002861023,"secureConnectionStart":313.09999990463257},{"duration":33.799999713897705,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":313.2000002861023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":313.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":347,"responseStart":0,"secureConnectionStart":0},{"duration":162.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":313.40000009536743,"connectEnd":313.40000009536743,"connectStart":313.40000009536743,"domainLookupEnd":313.40000009536743,"domainLookupStart":313.40000009536743,"fetchStart":313.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":348.30000019073486,"responseEnd":476.09999990463257,"responseStart":474.90000009536743,"secureConnectionStart":313.40000009536743},{"duration":792.9000000953674,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":334.09999990463257,"connectEnd":334.09999990463257,"connectStart":334.09999990463257,"domainLookupEnd":334.09999990463257,"domainLookupStart":334.09999990463257,"fetchStart":334.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":478.09999990463257,"responseEnd":1127,"responseStart":1126.2000002861023,"secureConnectionStart":334.09999990463257},{"duration":793.4000000953674,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":334.09999990463257,"connectEnd":334.09999990463257,"connectStart":334.09999990463257,"domainLookupEnd":334.09999990463257,"domainLookupStart":334.09999990463257,"fetchStart":334.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":478.30000019073486,"responseEnd":1127.5,"responseStart":1127,"secureConnectionStart":334.09999990463257},{"duration":100,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":1099.8000001907349,"connectEnd":1099.8000001907349,"connectStart":1099.8000001907349,"domainLookupEnd":1099.8000001907349,"domainLookupStart":1099.8000001907349,"fetchStart":1099.8000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":1141.3000001907349,"responseEnd":1199.8000001907349,"responseStart":1176.5,"secureConnectionStart":1099.8000001907349},{"duration":99.69999980926514,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":1246.8000001907349,"connectEnd":1246.8000001907349,"connectStart":1246.8000001907349,"domainLookupEnd":1246.8000001907349,"domainLookupStart":1246.8000001907349,"fetchStart":1246.8000001907349,"redirectEnd":0,"redirectStart":0,"requestStart":1313.0999999046326,"responseEnd":1346.5,"responseStart":1345.5,"secureConnectionStart":1246.8000001907349}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":101,"responseStart":305,"responseEnd":332,"domLoading":308,"domInteractive":1488,"domContentLoadedEventStart":1488,"domContentLoadedEventEnd":1564,"domComplete":1714,"loadEventStart":1714,"loadEventEnd":1717,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"b13093a7500e17","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":93,"dbReadsTimeInMs":11,"dbConnsTimeInMs":13,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Harshveer Singh (Inactive)
added a comment - Above mentioned points are fixed, should be available in next deployment. 
Swagger: http://40.124.26.81:98/swagger/index.html
The API for Send message is verified and received message as expected.
The User is not getting proper message of Message send.
Harshveer Singh, can you please display appropriate message.
Image highlighted for reference.
Swapnil Pandhare Harshveer Singh Samir