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Type:
New Feature
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Status: Done
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: Texting (2 way)
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Labels:None
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Company:CareerBuilder
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Epic Link:
Overview:
As a user, I want to be able to send and capture texts within the portal so that all messaging is accurately documented and sent from one place.
Entry:
- User sends text.
Acceptance Criteria:
- IF I am a user, I am able to send texts to end users that they can receive and reply to.
- IF I am a user, I know that the text is queued up to be sent after hitting send.
- IF I am a user, I have the option to put communication into different languages.
- IF I am a user, I am able to see end user's reply, and respond within portal / consuming application.
- IF I am a user, I am able to see the history of the communication between user / end user.
- IF I am a user, I know that messages sent from center are compliant so that I do not break any sort of law (TCPA for texting).
Exit:
*End user receives text / history captured.
Prerequisites:
*User can send texts.
*End User has been sent text.
*End User has opted into receiving texts.
1.
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UX for Sending Texts | DMS-388 |
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Done | Samir |
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They can use templates, but do not have to. See how CBAT does it - SMS Model is where a template can be pulled in. The templates are stored in the toolbox.
Here is what it looks like to make a template:
Yes for receiver. Sender - this would be a question for dev. as i'm not sure what it will be? I know for CBAT its the same number across the board, not sure what the specifics are here. Ravi Banda might be able to give a better answer.
Molly Ronovsky : As discussed with Ravi, we will be using Name instead of Phone Numbers
Aruna Raheja
added a comment - Molly Ronovsky : As discussed with Ravi, we will be using Name instead of Phone Numbers
CC: Mohd Belal Harshveer Singh Kristen Aruna Raheja Ok - because we have the mobile phone number on their 'profile' so it will just automatically know what number. That works.
Molly Ronovsky : We are considering Sender Name, Receiver Name and Receiver Phone Number
Aruna Raheja
added a comment - Molly Ronovsky : We are considering Sender Name, Receiver Name and Receiver Phone Number Aruna Raheja Yes
Users won't receive actual SMS on their device yet from this API as integration with Twilio is still pending.
API Endpoint is: POST https://40.124.26.81:98/api/sms/send
Sample request body:
{ "Body": "This is text message", "Number": "+919160116961", "CompanyID": 0, "SendImmediately": true, "IsTransactional": true }
Harshveer Singh (Inactive)
added a comment - Users won't receive actual SMS on their device yet from this API as integration with Twilio is still pending.
API Endpoint is: POST https://40.124.26.81:98/api/sms/send
Sample request body:
{
"Body": "This is text message",
"Number": "+919160116961",
"CompanyID": 0,
"SendImmediately": true,
"IsTransactional": true
} 
Jayshree Nagpure (Inactive)
added a comment - - edited Hi Harshveer Singh :
We are getting Server error by using above mentioned url.
Thanks,
Jayshree
Priya Dhamande Swapnil Pandhare Samir Server is working now.
Harshveer Singh (Inactive)
added a comment - Server is working now. Hi Harshveer Singh,
We are getting error on clicking above URL. Can you please check.
Screen capture attached for reference.
Priya Dhamande You need to verify these APIs using postman or some other tool to make API requests. This is POST API, Please work with Jayshree on how to test these APIs as she is already doing this for some other communication APIs.
Harshveer Singh (Inactive)
added a comment - Priya Dhamande You need to verify these APIs using postman or some other tool to make API requests. This is POST API, Please work with Jayshree on how to test these APIs as she is already doing this for some other communication APIs. Yes Harshveer Singh, the address for SMS API is different, was looking into Swager with other URL.
Thanks
Swagger: http://40.124.26.81:98/swagger/index.html
The API for Send message is verified and received message as expected.
The User is not getting proper message of Message send.
Harshveer Singh, can you please display appropriate message.
Image highlighted for reference.
Above mentioned points are fixed, should be available in next deployment.
Harshveer Singh (Inactive)
added a comment - Above mentioned points are fixed, should be available in next deployment. Please use this env for testing: https://dmscomapistage.workterra.net
Harshveer Singh (Inactive)
added a comment - Please use this env for testing: https://dmscomapistage.workterra.net Tool: Postman
The message is getting appropriate, refer screen capture for the same.
Hi Molly Ronovsky : Please find below our questions
CC : Harshveer Singh Mohd Belal Samir Swapnil Pandhare ShashiKant Mishra Kristen