Details

    • Type: New Feature
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Texting (2 way)
    • Labels:
      None

      Description

      Overview:
      As a user, I want to be able to send and capture texts within the portal so that all messaging is accurately documented and sent from one place.

      Entry:

      • User sends text.

      Acceptance Criteria:

      • IF I am a user, I am able to send texts to end users that they can receive and reply to.
      • IF I am a user, I know that the text is queued up to be sent after hitting send.
      • IF I am a user, I have the option to put communication into different languages.
      • IF I am a user, I am able to see end user's reply, and respond within portal / consuming application.
      • IF I am a user, I am able to see the history of the communication between user / end user.
      • IF I am a user, I know that messages sent from center are compliant so that I do not break any sort of law (TCPA for texting).

      Exit:
      *End user receives text / history captured.

      Prerequisites:
      *User can send texts.
      *End User has been sent text.
      *End User has opted into receiving texts.

        Attachments

        1. 2019-02-18_14h46_24.png
          2019-02-18_14h46_24.png
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        2. 2019-02-18_15h26_31.png
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        3. 2019-02-18_15h26_31.png
          2019-02-18_15h26_31.png
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        4. 2019-02-18_15h26_31.png
          2019-02-18_15h26_31.png
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        5. Screenshot (798).png
          Screenshot (798).png
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        6. screenshot-1.png
          screenshot-1.png
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        7. screenshot-2.png
          screenshot-2.png
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        8. SendSMS.txt
          0.6 kB

          Activity

            People

            Assignee:
            harshveer.singh Harshveer Singh (Inactive)
            Reporter:
            molly.ronovsky Molly Ronovsky (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 32h Original Estimate - 32h
                32h
                Remaining:
                Time Spent - 34.5h Remaining Estimate - 9h
                9h
                Logged:
                Time Spent - 34.5h Remaining Estimate - 9h
                34.5h