Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-240

Communication History

    Details

    • Type: New Feature
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None

      Description

      Overview:
      Ability to see a historic record of all messaging (email / text / push) that has been sent from the portal so that I have an accurate trail of what has been done / what candidates have received.

      Entry:

      • User navigates to Communication History.

      Acceptance Criteria:

      • IF I am a user, I am able to navigate to a communication history section within portal or consuming app to see what communication was sent from portal.
      • IF I am a user, I am able to see what was sent, when it was sent (date & time (timestamp)), to whom, what type of communication it was (text, email, push), if a template was used, which one.
      • IF I am a user, I am able to see when an end user opened the communication.
      • IF I am a user, there is an access level to determine whether I can see just my history, or all history.

      Exit:

      • User sees all communication sent from portal (email / text/ push notifications).

      Prerequisites:
      *User can can see communication history.

        Attachments

          Issue Links

          relates to

          Research - Research DMS-377 Notification History in Communications Module

          • Medium - Has the potential to affect progress.
          • Done

            Activity

            Ascending order - Click to sort in descending order
            molly.ronovsky Molly Ronovsky (Inactive) created issue -
            molly.ronovsky Molly Ronovsky (Inactive) made changes -
            Field Original Value New Value
            Epic Link DMS-219 [ 74297 ]
            molly.ronovsky Molly Ronovsky (Inactive) made changes -
            Description Overview:
            Ability to see a historic record of all messaging (email / text / push) that has been sent from the portal so that I have an accurate trail of what has been done / what candidates have received.

            Entry:
            * User navigates to Communication History.

            Acceptance Criteria:
            * IF I am a user, I am able to navigate to a communication history section within portal or consuming app to see what communication was sent from portal.
            * IF I am a user, I am able to see what was sent, when it was sent, to whom, what type of communication it was (text, email, push), if a template was used, which one.
            *IF I am a user, there is an access level to determine whether I can see just my history, or all history.

            Exit:
            * User sees all communication sent from portal (email / text/ push notifications).

            Prerequisites:
            *User can can see communication history.             		Overview:
            Ability to see a historic record of all messaging (email / text / push) that has been sent from the portal so that I have an accurate trail of what has been done / what candidates have received.

            Entry:
            * User navigates to Communication History.

            Acceptance Criteria:
            * IF I am a user, I am able to navigate to a communication history section within portal or consuming app to see what communication was sent from portal.
            * IF I am a user, I am able to see what was sent, when it was sent (date & time (timestamp)), to whom, what type of communication it was (text, email, push), if a template was used, which one.
            * IF I am a user, there is an access level to determine whether I can see just my history, or all history.

            Exit:
            * User sees all communication sent from portal (email / text/ push notifications).

            Prerequisites:
            *User can can see communication history.
            molly.ronovsky Molly Ronovsky (Inactive) made changes -
            Description Overview:
            Ability to see a historic record of all messaging (email / text / push) that has been sent from the portal so that I have an accurate trail of what has been done / what candidates have received.

            Entry:
            * User navigates to Communication History.

            Acceptance Criteria:
            * IF I am a user, I am able to navigate to a communication history section within portal or consuming app to see what communication was sent from portal.
            * IF I am a user, I am able to see what was sent, when it was sent (date & time (timestamp)), to whom, what type of communication it was (text, email, push), if a template was used, which one.
            * IF I am a user, there is an access level to determine whether I can see just my history, or all history.

            Exit:
            * User sees all communication sent from portal (email / text/ push notifications).

            Prerequisites:
            *User can can see communication history.             		Overview:
            Ability to see a historic record of all messaging (email / text / push) that has been sent from the portal so that I have an accurate trail of what has been done / what candidates have received.

            Entry:
            * User navigates to Communication History.

            Acceptance Criteria:
            * IF I am a user, I am able to navigate to a communication history section within portal or consuming app to see what communication was sent from portal.
            * IF I am a user, I am able to see what was sent, when it was sent (date & time (timestamp)), to whom, what type of communication it was (text, email, push), if a template was used, which one.
            * IF I am a user, I am able to see when an end user opened the communication.
            * IF I am a user, there is an access level to determine whether I can see just my history, or all history.

            Exit:
            * User sees all communication sent from portal (email / text/ push notifications).

            Prerequisites:
            *User can can see communication history.
            Hide
            Permalink
            aruna.raheja Aruna Raheja added a comment - - edited

            Hi Molly Ronovsky : Please elaborate below point 

            • IF I am a user, there is an access level to determine whether I can see just my history, or all history.

            For below point i am thinking to use Tabs as we had used for Action Documents and Archived Documents

            • what type of communication it was (text, email, push), if a template was used, which one.

            CC : Harshveer Singh Mohd Belal Samir Swapnil Pandhare ShashiKant Mishra Kristen

            Show
            aruna.raheja Aruna Raheja added a comment - - edited Hi  Molly Ronovsky : Please elaborate below point  IF I am a user, there is an access level to determine whether I can see just my history, or all history. For below point i am thinking to use Tabs as we had used for Action Documents and Archived Documents what type of communication it was (text, email, push), if a template was used, which one. CC :  Harshveer Singh   Mohd Belal   Samir   Swapnil Pandhare   ShashiKant Mishra Kristen
            Hide
            Permalink
            molly.ronovsky Molly Ronovsky (Inactive) added a comment -

            Hi Aruna Raheja,

            We would want to be able to have a user see only messages sent by them, or if they are an admin for example, they can see any communication sent from the system (not just themselves). Does that help?

            For your second point - i was thinking more of a sortable column? So you can see it all on the same page? Thoughts? That way we know what was sent (text, email or push), and what template was used, but you can see all of the information one screen. But if UI is better to break into tabs, that is ok too.

            Show
            molly.ronovsky Molly Ronovsky (Inactive) added a comment - Hi Aruna Raheja , We would want to be able to have a user see only messages sent by them, or if they are an admin for example, they can see any communication sent from the system (not just themselves). Does that help? For your second point - i was thinking more of a sortable column? So you can see it all on the same page? Thoughts? That way we know what was sent (text, email or push), and what template was used, but you can see all of the information one screen. But if UI is better to break into tabs, that is ok too.
            Hide
            Permalink
            aruna.raheja Aruna Raheja added a comment -

            Molly Ronovsky : As discussed with Ravi

            • IF I am a user, I am able to see when an end user opened the communication Dev will check with feasibility and let us know after that UX will work
            • IF I am a user, there is an access level to determine whether I can see just my history, or all history. It is part of https://jira.workterra.net/browse/DMS-241

            CC: Harshveer Singh Mohd Belal Kristen

            Show
            aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : As discussed with Ravi IF I am a user, I am able to see when an end user opened the communication Dev will check with feasibility and let us know after that UX will work IF I am a user, there is an access level to determine whether I can see just my history, or all history. It is part of  https://jira.workterra.net/browse/DMS-241 CC: Harshveer Singh Mohd Belal Kristen
            Hide
            Permalink
            molly.ronovsky Molly Ronovsky (Inactive) added a comment -

            Aruna Raheja Thanks!

            Show
            molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja Thanks!
            Hide
            Permalink
            aruna.raheja Aruna Raheja added a comment -

            Molly Ronovsky : We will be sending sent receipt

            Show
            aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : We will be sending sent receipt
            Hide
            Permalink
            molly.ronovsky Molly Ronovsky (Inactive) added a comment -

            Aruna RahejaWe will not be asking end user to confirm a read receipt, but on our side if a user clicks on link in the email, that is the receipt we want to capture in the system (without end user needing to do anything(

            Show
            molly.ronovsky Molly Ronovsky (Inactive) added a comment - Aruna Raheja We will not be asking end user to confirm a read receipt, but on our side if a user clicks on link in the email, that is the receipt we want to capture in the system (without end user needing to do anything(
            Hide
            Permalink
            aruna.raheja Aruna Raheja added a comment -

            Molly Ronovsky : Fine will considered while doing UX

            CC : Harshveer Singh Mohd Belal Kristen

            Show
            aruna.raheja Aruna Raheja added a comment - Molly Ronovsky : Fine will considered while doing UX CC : Harshveer Singh Mohd Belal Kristen
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 6 [ 134 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 6 [ 134 ] DMS - Sprint 7 [ 148 ]
            shashikant.mishra ShashiKant Mishra (Inactive) made changes -
            Fix Version/s Spring release [ 10444 ]
            samir Samir made changes -
            Fix Version/s Email communication [ 10450 ]
            Fix Version/s Spring release [ 10444 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 7 [ 148 ] DMS - Sprint 1 [ 149 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Samir [ samir ] Harshveer Singh [ harshveer.singh ]
            Permalink
            harshveer.singh Harshveer Singh (Inactive) logged work - 15/Jan/19 10:03 PM - edited
            • Time Spent:
              9h
               
              <No comment>
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status To Do [ 10000 ] In Progress [ 3 ]
            Permalink
            harshveer.singh Harshveer Singh (Inactive) logged work - 16/Jan/19 10:30 AM
            • Time Spent:
              8h
               
              <No comment>
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Dev Due Date 25/Jan/2019
            Dev Estimates 6
            Remaining Estimate 6h [ 21600 ]
            Original Estimate 16h [ 57600 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status In Progress [ 3 ] Code Review [ 11801 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Sprint DMS - Sprint 1 [ 149 ] DMS - Sprint 1, DMS - Sprint 2 [ 149, 150 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Link This issue relates to DMS-377 [ DMS-377 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status Code Review [ 11801 ] In QA Testing [ 11901 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Assignee Harshveer Singh [ harshveer.singh ] Jayshree Nagpure [ jayshree.nagpure ]
            Hide
            Permalink
            harshveer.singh Harshveer Singh (Inactive) added a comment -

            See DMS-377 for API details

            Show
            harshveer.singh Harshveer Singh (Inactive) added a comment - See DMS-377 for API details
            samir Samir made changes -
            Sprint DMS - Sprint 1, DMS - Sprint 2 [ 149, 150 ] DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3 [ 149, 150, 152 ]
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Harshveer Singh - Testing is done under DMS-377.
            Assign this ticket back to me once DMS-377 is fixed.

            Thanks,
            Jayshree

            Priya Dhamande Swapnil Pandhare Samir Sachin HingoleHrishikesh Deshpande Satya

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Harshveer Singh - Testing is done under DMS-377 . Assign this ticket back to me once DMS-377 is fixed. Thanks, Jayshree Priya Dhamande Swapnil Pandhare Samir Sachin Hingole Hrishikesh Deshpande Satya
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status In QA Testing [ 11901 ] In Progress [ 3 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Harshveer Singh [ harshveer.singh ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status In Progress [ 3 ] Code Review [ 11801 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3 [ 149, 150, 152 ] DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4 [ 149, 150, 152, 153 ]
            Hide
            Permalink
            harshveer.singh Harshveer Singh (Inactive) added a comment -

            Use this env for testing: https://dmscomapistage.workterra.net/swagger/index.html

            Show
            harshveer.singh Harshveer Singh (Inactive) added a comment - Use this env for testing:  https://dmscomapistage.workterra.net/swagger/index.html
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Assignee Harshveer Singh [ harshveer.singh ] Jayshree Nagpure [ jayshree.nagpure ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Harshveer Singh [ harshveer.singh ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Assignee Harshveer Singh [ harshveer.singh ] Jayshree Nagpure [ jayshree.nagpure ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status Code Review [ 11801 ] In QA Testing [ 11901 ]
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            As Per discussion assigning this ticket to Priya Dhamande

            Satya Samir Hrishikesh Deshpande

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - As Per discussion assigning this ticket to Priya Dhamande Satya Samir Hrishikesh Deshpande
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Priya Dhamande [ priya.dhamande ]
            Permalink
            priya.dhamande Priya Dhamande (Inactive) logged work - 04/Mar/19 03:21 AM - edited
            • Time Spent:
              0.75h
               

              API testing

            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            As DMS-377 is reopened, assigning the jira back.

            Harshveer Singh Swapnil Pandhare Samir

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - As DMS-377 is reopened, assigning the jira back. Harshveer Singh Swapnil Pandhare Samir
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Remaining Estimate 6h [ 21600 ] 5.5h [ 19800 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 164452 [ 164452 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status In QA Testing [ 11901 ] In Progress [ 3 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Harshveer Singh [ harshveer.singh ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Remaining Estimate 5.5h [ 19800 ] 5.25h [ 18900 ]
            Time Spent 0.5h [ 1800 ] 0.75h [ 2700 ]
            Worklog Id 164452 [ 164452 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Status In Progress [ 3 ] In QA Testing [ 11901 ]
            Hide
            Permalink
            harshveer.singh Harshveer Singh (Inactive) added a comment -

            Please see comments on DMS-377

            Show
            harshveer.singh Harshveer Singh (Inactive) added a comment - Please see comments on  DMS-377
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Assignee Harshveer Singh [ harshveer.singh ] Priya Dhamande [ priya.dhamande ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4 [ 149, 150, 152, 153 ] DMS - Sprint 1, DMS - Sprint 2, DMS - Sprint 3, DMS - Sprint 4, DMS - Sprint 5 [ 149, 150, 152, 153, 154 ]
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            All the scenarios regarding the communication are covered in DMS-377. So, making this Jira done.

            Swapnil Pandhare Harshveer Singh Samir

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - All the scenarios regarding the communication are covered in DMS-377 . So, making this Jira done. Swapnil Pandhare Harshveer Singh Samir
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In QA Testing [ 11901 ] Done [ 10001 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Done [ 10001 ] Done [ 10001 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Harshveer Singh [ harshveer.singh ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Remaining Estimate 5.25h [ 18900 ] 0.25h [ 900 ]
            Time Spent 0.75h [ 2700 ] 5.75h [ 20700 ]
            Worklog Id 206003 [ 206003 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Remaining Estimate 0.25h [ 900 ] 0h [ 0 ]
            Time Spent 5.75h [ 20700 ] 13.75h [ 49500 ]
            Worklog Id 206080 [ 206080 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Time Spent 13.75h [ 49500 ] 15.75h [ 56700 ]
            Worklog Id 206003 [ 206003 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Time Spent 15.75h [ 56700 ] 23.75h [ 85500 ]
            Worklog Id 206085 [ 206085 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 8h [ 28800 ]
            Time Spent 23.75h [ 85500 ] 15.75h [ 56700 ]
            Worklog Id 206085 [ 206085 ]
            Worklog Time Spent 8h [ 28800 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 7h [ 25200 ]
            Time Spent 15.75h [ 56700 ] 16.75h [ 60300 ]
            Worklog Id 206003 [ 206003 ]
            harshveer.singh Harshveer Singh (Inactive) made changes -
            Remaining Estimate 7h [ 25200 ] 6h [ 21600 ]
            Time Spent 16.75h [ 60300 ] 17.75h [ 63900 ]
            Worklog Id 206003 [ 206003 ]
            Transition Time In Source Status Execution Times
            Harshveer Singh (Inactive) made transition -
            To Do In Progress
            		39d 15h 56m 1
            Harshveer Singh (Inactive) made transition -
            In Progress Code Review
            		9d 12h 54m 2
            Harshveer Singh (Inactive) made transition -
            Code Review In QA Testing
            		17d 5h 53m 2
            Priya Dhamande (Inactive) made transition -
            In QA Testing In Progress
            		20d 7h 2
            Harshveer Singh (Inactive) made transition -
            In Progress In QA Testing
            		17h 8m 1
            Priya Dhamande (Inactive) made transition -
            In QA Testing Done
            		6d 5h 18m 1
            Priya Dhamande (Inactive) made transition -
            Done Done
            		47s 1

              People

              Assignee:
              harshveer.singh Harshveer Singh (Inactive)
              Reporter:
              molly.ronovsky Molly Ronovsky (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 40h Original Estimate - 40h
                  40h
                  Remaining:
                  Time Spent - 31.75h Remaining Estimate - 16h
                  16h
                  Logged:
                  Time Spent - 31.75h Remaining Estimate - 16h
                  31.75h