Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-2483

User not able to see DMS templates files

    Details

    • Type: Bug
    • Status: In QA Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Hi team,

      The user mdowthwaite@all-care.co.uk is not able to see any DMS templates I have checked the access level and everything is correct.

      I granted the access level to this user a month ago to be able to see the DMS documents but now he is not able to see them anymore.

      Can you please investigate why this user is not able to see the documents?

      https://careerbuilder.atlassian.net/browse/ATAO-4270

      Thank you!

        Attachments

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          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) added a comment -

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          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) added a comment -
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          narendra.kumar Narendra Kumar added a comment -

          Hi Gabriela Torres Jimenez

          This was happening because the user was not having the full permissions,  now I have assigned him all permissions. So can you please check and let me know if it is working?

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          narendra.kumar Narendra Kumar added a comment - Hi Gabriela Torres Jimenez This was happening because the user was not having the full permissions,  now I have assigned him all permissions. So can you please check and let me know if it is working?
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          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) added a comment -

          Hi Narendra Kumar, 

          As Olivier.Ghesquiere confirmed, the user is not able to see the documents. I have tested in my end and I cannot see any documents

          Can you please investigate why? Thank you!

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          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) added a comment - Hi Narendra Kumar ,  As Olivier.Ghesquiere  confirmed, the user is not able to see the documents. I have tested in my end and I cannot see any documents Can you please investigate why? Thank you!

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - Not Specified
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