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  1. Document Management System
  2. DMS-2483

User not able to see DMS templates files

    Details

    • Type: Bug
    • Status: In QA Testing
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Hi team,

      The user mdowthwaite@all-care.co.uk is not able to see any DMS templates I have checked the access level and everything is correct.

      I granted the access level to this user a month ago to be able to see the DMS documents but now he is not able to see them anymore.

      Can you please investigate why this user is not able to see the documents?

      https://careerbuilder.atlassian.net/browse/ATAO-4270

      Thank you!

        Attachments

          Activity

          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) created issue -
          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) made changes -
          Field Original Value New Value
          Attachment image-2021-04-23-11-58-52-165.png [ 186822 ]
          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) made changes -
          Attachment image-2021-04-23-11-59-13-915.png [ 186823 ]
          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) made changes -
          Description Hi team,

          The user mdowthwaite@all-care.co.uk is not able to see any DMS templates I have checked the access level and everything is correct.

          I granted the access level to this user a month ago to be able to see the DMS documents but now he is not able to see them anymore.

          Can you please investigate why this user is not able to see the documents?

          Thank you!
          Hi team,

          The user mdowthwaite@all-care.co.uk is not able to see any DMS templates I have checked the access level and everything is correct.

          I granted the access level to this user a month ago to be able to see the DMS documents but now he is not able to see them anymore.

          Can you please investigate why this user is not able to see the documents?

          https://careerbuilder.atlassian.net/browse/ATAO-4270

          Thank you!
          narendra.kumar Narendra Kumar made changes -
          Assignee Samir [ samir ] Narendra Kumar [ narendra.kumar ]
          narendra.kumar Narendra Kumar made changes -
          Sprint April 2021 Release - Sprint 2 [ 265 ]
          narendra.kumar Narendra Kumar made changes -
          Status To Do [ 10000 ] In Progress [ 3 ]
          narendra.kumar Narendra Kumar made changes -
          Remaining Estimate 8h [ 28800 ]
          Original Estimate 8h [ 28800 ]
          narendra.kumar Narendra Kumar made changes -
          Status In Progress [ 3 ] In QA Testing [ 11901 ]
          Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive) made changes -
          Attachment image-2021-04-26-09-24-33-707.png [ 186974 ]

            People

            Assignee:
            narendra.kumar Narendra Kumar
            Reporter:
            Gabriela.TorresJimenez Gabriela Torres Jimenez (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - Not Specified
                Not Specified