Document Management SystemProject Type: software

Document Management System

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  1. Document Management System
  2. DMS-78

Url not accessible on IE browser

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1) Copy and paste the url on IE browser
      2) Observe that blank page is displayed

      Expected - Url should be accessible on IE browser

        Attachments

        1. DMS-78Fixed.jpg
          DMS-78Fixed.jpg
          201 kB
        2. IE11-Issue.jpg
          IE11-Issue.jpg
          271 kB
        3. image-2018-12-21-16-06-38-282.png
          image-2018-12-21-16-06-38-282.png
          101 kB
        4. Lato-font.zip
          223 kB
        5. Replace-CSS.jpg
          Replace-CSS.jpg
          438 kB

          Issue Links

          relates to

          Epic - Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down. DMS-3 Upload forms to DMS

          • Medium - Has the potential to affect progress.
          • In Progress

            Activity

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            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Swapnil Pandhare,

            In IE its not working because we are getting errors related to fonts fils. See the image below

            And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link.

            https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error

             

            cc - Jayshree Nagpure, Samir, Smita Pawar, Aruna Raheja

             

            Thanks

            Narendra Kumar

             

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Swapnil Pandhare , In IE its not working because we are getting errors related to fonts fils. See the image below And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link. https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error   cc - Jayshree Nagpure , Samir , Smita Pawar , Aruna Raheja   Thanks Narendra Kumar  
            Hide
            Permalink
            smita.v.pawar Smita Pawar (Inactive) added a comment -

            Hi Narendra Kumar,

             

            I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js.

            Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.

            Show
            smita.v.pawar Smita Pawar (Inactive) added a comment - Hi Narendra Kumar ,   I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js. Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side.

             

            Thanks

            Narendra K.

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side.   Thanks Narendra K.
            Hide
            Permalink
            smita.v.pawar Smita Pawar (Inactive) added a comment -

            Hi Narendra Kumar,

            Can you please change the provided fonts with existing one.

            Attached folder contains font files and CSS to update.

            Add provided fonts : ..\assets\fonts

            Replace provided font CSS in to style.scss: commented with //fonts file, Here we have called Lato font. That needs to be replace with provided.

            Let me know if this works, as I am not able to reproduce this issue, sending you the files.

            Show
            smita.v.pawar Smita Pawar (Inactive) added a comment - Hi Narendra Kumar , Can you please change the provided fonts with existing one. Attached folder contains font files and CSS to update. Add provided fonts : ..\assets\fonts Replace provided font CSS in to style.scss: commented with //fonts file,  Here we have called Lato font. That needs to be replace with provided. Let me know if this works, as I am not able to reproduce this issue, sending you the files.
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            Not working. Still giving the same error as before.

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , Not working. Still giving the same error as before.
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            I got the solution. Now it's working.

             

            Thanks

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , I got the solution. Now it's working.   Thanks
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Swapnil Pandhare,

            This has been fixed now. I have pushed the code into branch DMS-78. And also created the pull request.

             

            Thanks

            Narendra Kumar

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Swapnil Pandhare , This has been fixed now. I have pushed the code into branch DMS-78 . And also created the pull request.   Thanks Narendra Kumar
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified this on preproduction.
            Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer DMS-453.
            blocked complete flow testing due to DMS-453.
            Will verify other scenario when DMS-453 is fixed.

            Marking this ticket as done, as we now able to access the site.
            Blank page appearance issue is solved now.
            PFA -

            Thanks,
            Jayshree

            cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified this on preproduction. Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer DMS-453 . blocked complete flow testing due to DMS-453 . Will verify other scenario when DMS-453 is fixed. Marking this ticket as done, as we now able to access the site. Blank page appearance issue is solved now. PFA - Thanks, Jayshree cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare

              People

              Assignee:
              narendra.kumar Narendra Kumar
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

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                Updated:
                Resolved:

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