[DMS-78] Url not accessible on IE browser - Workterra Jira

Details

Type: Bug
Status: Done
Priority: Medium
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Labels:
None

Company:
All Clients/Multiple Clients

Description

1) Copy and paste the url on IE browser
2) Observe that blank page is displayed

Expected - Url should be accessible on IE browser

Attachments

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Attachments

DMS-78Fixed.jpg
201 kB
08/Jan/19 01:30 AM
IE11-Issue.jpg
271 kB
26/Dec/18 01:59 AM
image-2018-12-21-16-06-38-282.png
101 kB
21/Dec/18 02:36 AM
Lato-font.zip
223 kB
26/Dec/18 03:33 AM
Replace-CSS.jpg
438 kB
26/Dec/18 03:39 AM

Issue Links

relates to

DMS-3 Upload forms to DMS

In Progress

Activity

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Jayshree Nagpure (Inactive) created issue - 04/Nov/18 10:30 PM

Jayshree Nagpure (Inactive) made changes - 04/Nov/18 10:38 PM

Field	Original Value	New Value
Link		This issue relates to DMS-3 [ DMS-3 ]

Swapnil Pandhare (Inactive) made changes - 09/Nov/18 02:31 PM

Resolution		Done [ 10000 ]
Status	To Do [ 10000 ]	Done [ 10001 ]

Swapnil Pandhare (Inactive) made changes - 09/Nov/18 02:31 PM

Resolution	Done [ 10000 ]
Status	Done [ 10001 ]	In Progress [ 3 ]

Swapnil Pandhare (Inactive) made changes - 09/Nov/18 02:31 PM

Status

In Progress [ 3 ]

To Do [ 10000 ]

Swapnil Pandhare (Inactive) made changes - 20/Dec/18 08:47 PM

Assignee

Swapnil Pandhare [ swapnil.pandhare ]

Narendra Kumar [ narendra.kumar ]

Swapnil Pandhare (Inactive) made changes - 20/Dec/18 10:47 PM

Sprint		DMS - Sprint 6 [ 134 ]
Remaining Estimate		16h [ 57600 ]
Original Estimate		16h [ 57600 ]

Narendra Kumar made changes - 21/Dec/18 02:35 AM

Status

To Do [ 10000 ]

In Progress [ 3 ]

Narendra Kumar made changes - 21/Dec/18 02:36 AM

Attachment

image-2018-12-21-16-06-38-282.png [ 93207 ]

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Narendra Kumar added a comment - 21/Dec/18 02:44 AM

Hi Swapnil Pandhare,

In IE its not working because we are getting errors related to fonts fils. See the image below

And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link.

https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error

cc - Jayshree Nagpure, Samir, Smita Pawar, Aruna Raheja

Thanks

Narendra Kumar

Show

Narendra Kumar added a comment - 21/Dec/18 02:44 AM Hi Swapnil Pandhare , In IE its not working because we are getting errors related to fonts fils. See the image below And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link. https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error cc - Jayshree Nagpure , Samir , Smita Pawar , Aruna Raheja Thanks Narendra Kumar

Narendra Kumar made changes - 25/Dec/18 10:37 PM

Assignee

Narendra Kumar [ narendra.kumar ]

Smita Pawar [ smita.v.pawar ]

Smita Pawar (Inactive) made changes - 26/Dec/18 01:59 AM

Attachment

IE11-Issue.jpg [ 93392 ]

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Smita Pawar (Inactive) added a comment - 26/Dec/18 02:00 AM

Hi Narendra Kumar,

I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js.

Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.

Show

Smita Pawar (Inactive) added a comment - 26/Dec/18 02:00 AM Hi Narendra Kumar , I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js. Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.

Smita Pawar (Inactive) made changes - 26/Dec/18 03:33 AM

Attachment

Lato-font.zip [ 93399 ]

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Narendra Kumar added a comment - 26/Dec/18 03:35 AM

Hi Smita Pawar,

I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side.

Thanks

Narendra K.

Show

Narendra Kumar added a comment - 26/Dec/18 03:35 AM Hi Smita Pawar , I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side. Thanks Narendra K.

Smita Pawar (Inactive) made changes - 26/Dec/18 03:39 AM

Attachment

Replace-CSS.jpg [ 93400 ]

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Smita Pawar (Inactive) added a comment - 26/Dec/18 03:40 AM

Hi Narendra Kumar,

Can you please change the provided fonts with existing one.

Attached folder contains font files and CSS to update.

Add provided fonts : ..\assets\fonts

Replace provided font CSS in to style.scss: commented with //fonts file, Here we have called Lato font. That needs to be replace with provided.

Let me know if this works, as I am not able to reproduce this issue, sending you the files.

Show

Smita Pawar (Inactive) added a comment - 26/Dec/18 03:40 AM Hi Narendra Kumar , Can you please change the provided fonts with existing one. Attached folder contains font files and CSS to update. Add provided fonts : ..\assets\fonts Replace provided font CSS in to style.scss: commented with //fonts file, Here we have called Lato font. That needs to be replace with provided. Let me know if this works, as I am not able to reproduce this issue, sending you the files.

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Permalink

Narendra Kumar added a comment - 26/Dec/18 03:59 AM

Hi Smita Pawar,

Not working. Still giving the same error as before.

Show

Narendra Kumar added a comment - 26/Dec/18 03:59 AM Hi Smita Pawar , Not working. Still giving the same error as before.

Narendra Kumar made changes - 26/Dec/18 04:09 AM

Assignee

Smita Pawar [ smita.v.pawar ]

Narendra Kumar [ narendra.kumar ]

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Narendra Kumar added a comment - 26/Dec/18 04:13 AM

Hi Smita Pawar,

I got the solution. Now it's working.

Thanks

Show

Narendra Kumar added a comment - 26/Dec/18 04:13 AM Hi Smita Pawar , I got the solution. Now it's working. Thanks

Narendra Kumar made changes - 26/Dec/18 04:15 AM

Status

In Progress [ 3 ]

Code Review [ 11801 ]

Permalink

Narendra Kumar logged work - 26/Dec/18 04:17 AM

Time Spent:

15h

<No comment>

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Narendra Kumar added a comment - 26/Dec/18 04:17 AM

Hi Swapnil Pandhare,

This has been fixed now. I have pushed the code into branch ~~DMS-78~~. And also created the pull request.

Thanks

Narendra Kumar

Show

Narendra Kumar added a comment - 26/Dec/18 04:17 AM Hi Swapnil Pandhare , This has been fixed now. I have pushed the code into branch DMS-78 . And also created the pull request. Thanks Narendra Kumar

Swapnil Pandhare (Inactive) made changes - 07/Jan/19 08:03 PM

Assignee	Narendra Kumar [ narendra.kumar ]	Jayshree Nagpure [ jayshree.nagpure ]
Sprint	DMS - Sprint 6 [ 134 ]	DMS - Sprint 7 [ 148 ]

Swapnil Pandhare (Inactive) made changes - 07/Jan/19 08:03 PM

Status

Code Review [ 11801 ]

Swapnil Pandhare (Inactive) made changes - 07/Jan/19 08:03 PM

Status

Code Review [ 11801 ]

In QA Testing [ 11901 ]

Jayshree Nagpure (Inactive) made changes - 08/Jan/19 01:30 AM

Attachment

DMS-78Fixed.jpg [ 94351 ]

Permalink

Jayshree Nagpure (Inactive) logged work - 08/Jan/19 01:31 AM

Time Spent:

0.5h

Testing on preproduction and jira creation for multiple observed issues

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Jayshree Nagpure (Inactive) added a comment - 08/Jan/19 01:31 AM

Verified this on preproduction.
Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer ~~DMS-453~~.
blocked complete flow testing due to ~~DMS-453~~.
Will verify other scenario when ~~DMS-453~~ is fixed.

Marking this ticket as done, as we now able to access the site.
Blank page appearance issue is solved now.
PFA -

Thanks,
Jayshree

cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare

Show

Jayshree Nagpure (Inactive) added a comment - 08/Jan/19 01:31 AM Verified this on preproduction. Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer DMS-453 . blocked complete flow testing due to DMS-453 . Will verify other scenario when DMS-453 is fixed. Marking this ticket as done, as we now able to access the site. Blank page appearance issue is solved now. PFA - Thanks, Jayshree cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare

Jayshree Nagpure (Inactive) made changes - 08/Jan/19 01:31 AM

Resolution		Done [ 10000 ]
Status	In QA Testing [ 11901 ]	Done [ 10001 ]

Jayshree Nagpure (Inactive) made changes - 08/Jan/19 01:32 AM

Remaining Estimate	16h [ 57600 ]	15.5h [ 55800 ]
Time Spent		0.5h [ 1800 ]
Worklog Id	154259 [ 154259 ]

Prasad Patil (Inactive) made changes - 05/Mar/19 06:00 AM

Assignee

Jayshree Nagpure [ jayshree.nagpure ]

Narendra Kumar [ narendra.kumar ]

Narendra Kumar made changes - 15/Oct/19 03:22 AM

Remaining Estimate	15.5h [ 55800 ]	0.5h [ 1800 ]
Time Spent	0.5h [ 1800 ]	15.5h [ 55800 ]
Worklog Id	205689 [ 205689 ]

Transition	Time In Source Status	Execution Times

Swapnil Pandhare (Inactive) made transition - 09/Nov/18 02:31 PM

To Do

Done

4d 16h

Swapnil Pandhare (Inactive) made transition - 09/Nov/18 02:31 PM

Done

In Progress

Swapnil Pandhare (Inactive) made transition - 09/Nov/18 02:31 PM

In Progress

To Do

Narendra Kumar made transition - 21/Dec/18 02:35 AM

To Do

In Progress

41d 12h 3m

Narendra Kumar made transition - 26/Dec/18 04:15 AM

In Progress

Code Review

5d 1h 40m

Swapnil Pandhare (Inactive) made transition - 07/Jan/19 08:03 PM

Code Review

12d 15h 47m

Swapnil Pandhare (Inactive) made transition - 07/Jan/19 08:03 PM

Code Review

In QA Testing

Jayshree Nagpure (Inactive) made transition - 08/Jan/19 01:31 AM

In QA Testing

Done

5h 27m

People

Assignee:: Narendra Kumar

Reporter:: Jayshree Nagpure (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 04/Nov/18 10:30 PM

Updated:: 15/Oct/19 03:22 AM

Resolved:: 08/Jan/19 01:31 AM

Time Tracking

Estimated:

16h

Remaining:

0.5h

Logged:

15.5h