Document Management SystemProject Type: software

Document Management System

Uploaded image for project: 'Document Management System'
  1. Document Management System
  2. DMS-78

Url not accessible on IE browser

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      1) Copy and paste the url on IE browser
      2) Observe that blank page is displayed

      Expected - Url should be accessible on IE browser

        Attachments

        1. image-2018-12-21-16-06-38-282.png
          image-2018-12-21-16-06-38-282.png
          101 kB
        2. IE11-Issue.jpg
          IE11-Issue.jpg
          271 kB
        3. Lato-font.zip
          223 kB
        4. Replace-CSS.jpg
          Replace-CSS.jpg
          438 kB
        5. DMS-78Fixed.jpg
          DMS-78Fixed.jpg
          201 kB

          Issue Links

          relates to

          Epic - Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down. DMS-3 Upload forms to DMS

          • Medium - Has the potential to affect progress.
          • In Progress

            Activity

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            jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to DMS-3 [ DMS-3 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status To Do [ 10000 ] Done [ 10001 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Done [ 10001 ] In Progress [ 3 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Status In Progress [ 3 ] To Do [ 10000 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Narendra Kumar [ narendra.kumar ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Sprint DMS - Sprint 6 [ 134 ]
            Remaining Estimate 16h [ 57600 ]
            Original Estimate 16h [ 57600 ]
            narendra.kumar Narendra Kumar made changes -
            Status To Do [ 10000 ] In Progress [ 3 ]
            narendra.kumar Narendra Kumar made changes -
            Attachment image-2018-12-21-16-06-38-282.png [ 93207 ]
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Swapnil Pandhare,

            In IE its not working because we are getting errors related to fonts fils. See the image below

            And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link.

            https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error

             

            cc - Jayshree Nagpure, Samir, Smita Pawar, Aruna Raheja

             

            Thanks

            Narendra Kumar

             

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Swapnil Pandhare , In IE its not working because we are getting errors related to fonts fils. See the image below And I'm not sure I could I fix this. Because CSS3111 is usually caused by an issue with the font's binary source. For more information, you can have a look at the following link. https://stackoverflow.com/questions/11559592/ie9-css3111-font-face-encountered-unknown-error   cc - Jayshree Nagpure , Samir , Smita Pawar , Aruna Raheja   Thanks Narendra Kumar  
            narendra.kumar Narendra Kumar made changes -
            Assignee Narendra Kumar [ narendra.kumar ] Smita Pawar [ smita.v.pawar ]
            smita.v.pawar Smita Pawar (Inactive) made changes -
            Attachment IE11-Issue.jpg [ 93392 ]
            Hide
            Permalink
            smita.v.pawar Smita Pawar (Inactive) added a comment -

            Hi Narendra Kumar,

             

            I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js.

            Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.

            Show
            smita.v.pawar Smita Pawar (Inactive) added a comment - Hi Narendra Kumar ,   I am not able to reproduce CSS111 @font face issue at my end, but I am getting the error from vendor.js. Please find attached screenshot. Can you please check with that. I'll check the font issue with DEV team here. And update you.
            smita.v.pawar Smita Pawar (Inactive) made changes -
            Attachment Lato-font.zip [ 93399 ]
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side.

             

            Thanks

            Narendra K.

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , I tested it my side and every time I'm getting the same error. I'm not sure why it's not occurring at your side. I'm checking it and inform you when I'll get the steps to reproduce at your side.   Thanks Narendra K.
            smita.v.pawar Smita Pawar (Inactive) made changes -
            Attachment Replace-CSS.jpg [ 93400 ]
            Hide
            Permalink
            smita.v.pawar Smita Pawar (Inactive) added a comment -

            Hi Narendra Kumar,

            Can you please change the provided fonts with existing one.

            Attached folder contains font files and CSS to update.

            Add provided fonts : ..\assets\fonts

            Replace provided font CSS in to style.scss: commented with //fonts file, Here we have called Lato font. That needs to be replace with provided.

            Let me know if this works, as I am not able to reproduce this issue, sending you the files.

            Show
            smita.v.pawar Smita Pawar (Inactive) added a comment - Hi Narendra Kumar , Can you please change the provided fonts with existing one. Attached folder contains font files and CSS to update. Add provided fonts : ..\assets\fonts Replace provided font CSS in to style.scss: commented with //fonts file,  Here we have called Lato font. That needs to be replace with provided. Let me know if this works, as I am not able to reproduce this issue, sending you the files.
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            Not working. Still giving the same error as before.

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , Not working. Still giving the same error as before.
            narendra.kumar Narendra Kumar made changes -
            Assignee Smita Pawar [ smita.v.pawar ] Narendra Kumar [ narendra.kumar ]
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Smita Pawar,

            I got the solution. Now it's working.

             

            Thanks

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Smita Pawar , I got the solution. Now it's working.   Thanks
            narendra.kumar Narendra Kumar made changes -
            Status In Progress [ 3 ] Code Review [ 11801 ]
            Permalink
            narendra.kumar Narendra Kumar logged work - 26/Dec/18 04:17 AM
            • Time Spent:
              15h
               
              <No comment>
            Hide
            Permalink
            narendra.kumar Narendra Kumar added a comment -

            Hi Swapnil Pandhare,

            This has been fixed now. I have pushed the code into branch DMS-78. And also created the pull request.

             

            Thanks

            Narendra Kumar

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Swapnil Pandhare , This has been fixed now. I have pushed the code into branch DMS-78 . And also created the pull request.   Thanks Narendra Kumar
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Narendra Kumar [ narendra.kumar ] Jayshree Nagpure [ jayshree.nagpure ]
            Sprint DMS - Sprint 6 [ 134 ] DMS - Sprint 7 [ 148 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Status Code Review [ 11801 ] Code Review [ 11801 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Status Code Review [ 11801 ] In QA Testing [ 11901 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment DMS-78Fixed.jpg [ 94351 ]
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 08/Jan/19 01:31 AM
            • Time Spent:
              0.5h
               

              Testing on preproduction and jira creation for multiple observed issues

            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified this on preproduction.
            Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer DMS-453.
            blocked complete flow testing due to DMS-453.
            Will verify other scenario when DMS-453 is fixed.

            Marking this ticket as done, as we now able to access the site.
            Blank page appearance issue is solved now.
            PFA -

            Thanks,
            Jayshree

            cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified this on preproduction. Now URL is accessible on IE . but we are facing multiple issues like PDF fields populations.Refer DMS-453 . blocked complete flow testing due to DMS-453 . Will verify other scenario when DMS-453 is fixed. Marking this ticket as done, as we now able to access the site. Blank page appearance issue is solved now. PFA - Thanks, Jayshree cc - Hrishikesh Deshpande Priya Dhamande Satya Swapnil Pandhare
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In QA Testing [ 11901 ] Done [ 10001 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 16h [ 57600 ] 15.5h [ 55800 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 154259 [ 154259 ]
            prasad.patil Prasad Patil (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Narendra Kumar [ narendra.kumar ]
            narendra.kumar Narendra Kumar made changes -
            Remaining Estimate 15.5h [ 55800 ] 0.5h [ 1800 ]
            Time Spent 0.5h [ 1800 ] 15.5h [ 55800 ]
            Worklog Id 205689 [ 205689 ]
            Transition Time In Source Status Execution Times
            Swapnil Pandhare (Inactive) made transition -
            To Do Done
            		4d 16h 1
            Swapnil Pandhare (Inactive) made transition -
            Done In Progress
            		3s 1
            Swapnil Pandhare (Inactive) made transition -
            In Progress To Do
            		1s 1
            Narendra Kumar made transition -
            To Do In Progress
            		41d 12h 3m 1
            Narendra Kumar made transition -
            In Progress Code Review
            		5d 1h 40m 1
            Swapnil Pandhare (Inactive) made transition -
            Code Review Code Review
            		12d 15h 47m 1
            Swapnil Pandhare (Inactive) made transition -
            Code Review In QA Testing
            		2s 1
            Jayshree Nagpure (Inactive) made transition -
            In QA Testing Done
            		5h 27m 1

              People

              Assignee:
              narendra.kumar Narendra Kumar
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 16h
                  16h
                  Remaining:
                  Time Spent - 15.5h Remaining Estimate - 0.5h
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                  Logged:
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                  15.5h