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  1. Document Management System
  2. DMS-956

DMS | Add Email Template | Unable to create Template when multiple components are selected | Category changed

    Details

    • Type: Bug
    • Status: Done
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: Email communication
    • Labels:
      None
    • Company:
      All Clients/Multiple Clients

      Description

      Environment: PreProd
      Steps:
      1. Create Email template
      2. Add New Template
      3. Add most of the components in email (Refer Screen capture)
      4. Category: Custom
      5. Save
      6. Error displayed
      7. Changed Category from Custom to System

      Message displayed, Email template already available. Ideally the template was not created after Step 5 .

      Ganesh Sadawarte Swapnil Pandhare

        Attachments

        1. Screenshot (1122).png
          Screenshot (1122).png
          153 kB
        2. Screenshot (905).png
          Screenshot (905).png
          152 kB
        3. Screenshot (910).png
          Screenshot (910).png
          234 kB
        4. Screenshot 2019-03-26 at 3.06.19 PM.png
          Screenshot 2019-03-26 at 3.06.19 PM.png
          329 kB

          Issue Links

            Activity

            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            The issue is still replicating.

            Samir Swapnil Pandhare Rohan J Khandave Ganesh Sadawarte

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - The issue is still replicating. Samir Swapnil Pandhare Rohan J Khandave Ganesh Sadawarte
            Hide
            narendra.kumar Narendra Kumar added a comment -

            Hi Priya Dhamande

            I'm able to create an email template with multiple components and category change.

             

            Thanks

            Narendra

             

            Show
            narendra.kumar Narendra Kumar added a comment - Hi Priya Dhamande I'm able to create an email template with multiple components and category change.   Thanks Narendra  
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: PreProd

            The issue of template not creating with all components is verified on PreProduction. Screen capture attached for reference.
            So, marking jira Done.

            Narendra Kumar Swapnil Pandhare

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd The issue of template not creating with all components is verified on PreProduction. Screen capture attached for reference. So, marking jira Done. Narendra Kumar Swapnil Pandhare

              People

              Assignee:
              narendra.kumar Narendra Kumar
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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