-
Type:
Bug
-
Status:
Done
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
-
-
Company:
All Clients/Multiple Clients
Environment: PreProd
Steps:
1. Create Email template
2. Add New Template
3. Add most of the components in email (Refer Screen capture)
4. Category: Custom
5. Save
6. Error displayed
7. Changed Category from Custom to System
Message displayed, Email template already available. Ideally the template was not created after Step 5 .
Ganesh Sadawarte Swapnil Pandhare
- relates to
-
DMS-51
Create Email Templates
-
-
Done
{"report":{"apdex":1,"isInitial":true,"journeyId":"c09eef99-602a-439c-917a-6284e3b88260","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":632.5,"redirectCount":0,"resourceLoadedEnd":648,"resourceLoadedStart":108.8999999910593,"resourceTiming":[{"duration":9,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":108.8999999910593,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":108.8999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":117.8999999910593,"responseStart":0,"secureConnectionStart":0},{"duration":8.899999991059303,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":109.20000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":118.09999999403954,"responseStart":0,"secureConnectionStart":0},{"duration":8.900000005960464,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":109.3999999910593,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.3999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":118.29999999701977,"responseStart":0,"secureConnectionStart":0},{"duration":9.200000002980232,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":109.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":118.70000000298023,"responseStart":0,"secureConnectionStart":0},{"duration":9.299999997019768,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":109.79999999701977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":109.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":119.09999999403954,"responseStart":0,"secureConnectionStart":0},{"duration":77.70000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":109.8999999910593,"connectEnd":109.8999999910593,"connectStart":109.8999999910593,"domainLookupEnd":109.8999999910593,"domainLookupStart":109.8999999910593,"fetchStart":109.8999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":109.8999999910593,"responseEnd":187.59999999403954,"responseStart":187.59999999403954,"secureConnectionStart":109.8999999910593},{"duration":127.20000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":110.09999999403954,"connectEnd":110.09999999403954,"connectStart":110.09999999403954,"domainLookupEnd":110.09999999403954,"domainLookupStart":110.09999999403954,"fetchStart":110.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":110.09999999403954,"responseEnd":237.29999999701977,"responseStart":237.29999999701977,"secureConnectionStart":110.09999999403954},{"duration":130.20000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":110.29999999701977,"connectEnd":110.29999999701977,"connectStart":110.29999999701977,"domainLookupEnd":110.29999999701977,"domainLookupStart":110.29999999701977,"fetchStart":110.29999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":110.29999999701977,"responseEnd":240.5,"responseStart":240.5,"secureConnectionStart":110.29999999701977},{"duration":130.3999999910593,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":110.5,"connectEnd":110.5,"connectStart":110.5,"domainLookupEnd":110.5,"domainLookupStart":110.5,"fetchStart":110.5,"redirectEnd":0,"redirectStart":0,"requestStart":110.5,"responseEnd":240.8999999910593,"responseStart":240.8999999910593,"secureConnectionStart":110.5},{"duration":130.70000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":110.59999999403954,"connectEnd":110.59999999403954,"connectStart":110.59999999403954,"domainLookupEnd":110.59999999403954,"domainLookupStart":110.59999999403954,"fetchStart":110.59999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":110.59999999403954,"responseEnd":241.29999999701977,"responseStart":241.29999999701977,"secureConnectionStart":110.59999999403954},{"duration":130.90000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":110.79999999701977,"connectEnd":110.79999999701977,"connectStart":110.79999999701977,"domainLookupEnd":110.79999999701977,"domainLookupStart":110.79999999701977,"fetchStart":110.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":110.79999999701977,"responseEnd":241.70000000298023,"responseStart":241.70000000298023,"secureConnectionStart":110.79999999701977},{"duration":131.20000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":111,"connectEnd":111,"connectStart":111,"domainLookupEnd":111,"domainLookupStart":111,"fetchStart":111,"redirectEnd":0,"redirectStart":0,"requestStart":111,"responseEnd":242.20000000298023,"responseStart":242.09999999403954,"secureConnectionStart":111},{"duration":222.59999999403954,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":111.20000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":111.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":333.79999999701977,"responseStart":0,"secureConnectionStart":0},{"duration":131.29999999701977,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":111.29999999701977,"connectEnd":111.29999999701977,"connectStart":111.29999999701977,"domainLookupEnd":111.29999999701977,"domainLookupStart":111.29999999701977,"fetchStart":111.29999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":111.29999999701977,"responseEnd":242.59999999403954,"responseStart":242.59999999403954,"secureConnectionStart":111.29999999701977},{"duration":222.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":111.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":111.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":334,"responseStart":0,"secureConnectionStart":0},{"duration":131.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":111.70000000298023,"connectEnd":111.70000000298023,"connectStart":111.70000000298023,"domainLookupEnd":111.70000000298023,"domainLookupStart":111.70000000298023,"fetchStart":111.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":111.70000000298023,"responseEnd":243.20000000298023,"responseStart":243.20000000298023,"secureConnectionStart":111.70000000298023},{"duration":383.29999999701977,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":112.70000000298023,"connectEnd":112.70000000298023,"connectStart":112.70000000298023,"domainLookupEnd":112.70000000298023,"domainLookupStart":112.70000000298023,"fetchStart":112.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":112.70000000298023,"responseEnd":496,"responseStart":496,"secureConnectionStart":112.70000000298023},{"duration":383.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":112.8999999910593,"connectEnd":112.8999999910593,"connectStart":112.8999999910593,"domainLookupEnd":112.8999999910593,"domainLookupStart":112.8999999910593,"fetchStart":112.8999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":112.8999999910593,"responseEnd":496.3999999910593,"responseStart":496.3999999910593,"secureConnectionStart":112.8999999910593},{"duration":122.19999998807907,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":345.70000000298023,"connectEnd":345.70000000298023,"connectStart":345.70000000298023,"domainLookupEnd":345.70000000298023,"domainLookupStart":345.70000000298023,"fetchStart":345.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":345.70000000298023,"responseEnd":467.8999999910593,"responseStart":467.8999999910593,"secureConnectionStart":345.70000000298023}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":9,"responseStart":103,"responseEnd":104,"domLoading":106,"domInteractive":697,"domContentLoadedEventStart":697,"domContentLoadedEventEnd":759,"domComplete":876,"loadEventStart":876,"loadEventEnd":880,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"c3320c8d1ebb32","effectiveType":"4g","downlink":9.5,"rtt":0,"serverDuration":65,"dbReadsTimeInMs":8,"dbConnsTimeInMs":9,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
The issue is still replicating.
Samir Swapnil Pandhare Rohan J Khandave Ganesh Sadawarte