-
Type:
Bug
-
Status: Closed
-
Priority:
High
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: UI Refresh
-
Labels:None
-
Environment:QA
-
Bug Type:Functional
-
Bug Severity:Medium
-
Level:Partner
-
Module:BenAdmin - Export
-
Reported by:Harbinger
-
Issue Importance:Must Have
-
Browser:Google Chrome
Hi Vinayak,
We are getting server error on export on every template. Two Error logs are generated at same time for this issue. on app server and web server each. Error log is as below
Checked this issue on JE Dunn for HSPL and El Dorado for HSPL
Error Log App 1
ErrorID : 0
ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteExportDTS.ExportData_Isolated->WTIsolatedRoutines.Main->ExecuteExportDTS.ExportData->ExecuteExportDTS.CopyFileToWebServer
ErrorMessage: The user name or password is incorrect.
Error Log Web
Exception : Object reference not set to an instance of an object.
App Error Log : -
Employee ID : 0
Action Name : ManualImportExport
Model : System.Web.Mvc.HandleErrorInfo
Controller : Customization
Web Error Log : at WORKTERRA.Shared.Areas.Customization.Models.ManualImportExportModel.OnExportClick()
at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.ManualImportExport(ManualImportExportModel objManualImportExportModel)
at lambda_method(Closure , ControllerBase , Object[] )
at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
Export was working properly on 30th June. Can you please check what caused this issue ? As we are blocked to test any export related points due to this.
- relates to
-
WT-9760 ACA: Metso- Incremental transactions on Full file when period is more than one month.
-
- Resolution Setting
-
-
- Time Spent:
- 2h
-
logging this issue by reproducing on 5 companies on different export templates
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Aniruddha Dev [ aniruddha.dev ] |
Hi Ashwin Wankhede,
We are experiencing same issue on LB. Pl look into it
.
Smita Pawar (Inactive)
added a comment - - edited Hi Ashwin Wankhede ,
We are experiencing same issue on LB. Pl look into it
. Smita Pawar (Inactive)
made changes -
Confirmed the fix after Vinayak's comment on Azure . Files are properly exported and working as expected. As this was only on Azure . Closing this JIRA here only
Note: Comment by Smita Pawar is specific to ACA template which already has a JIRA logged with WT-9963 .
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
| Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
reopening to add work-log
| Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Remaining Estimate | 2h [ 7200 ] | 0h [ 0 ] |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 63617 [ 63617 ] |
| Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Fixed [ 1 ] | Done [ 10000 ] |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Resolution | Done [ 10000 ] | Fixed [ 1 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Time Spent | 2h [ 7200 ] | 4h [ 14400 ] |
| Worklog Id | 67537 [ 67537 ] |
| Environment_New | LB [ 18444 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
1d 23h 29m | 1 |
|
2s | 1 |
|
3s | 1 |
|
9d 14m | 1 |
|
37s | 1 |
|
14s | 3 |
|
7s | 2 |
|
8s | 2 |
|
59s | 2 |
|
6s | 2 |
Hi Aniruddha,
Configuration files had wrong entries, I had word with Ashwin and got to know incorrect config files were deployed on Azure and now it is corrected, please proceed with further testing.