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  1. New Features 2017
  2. NF-4319

Chatbot >> Azure >> 'bot' do not validate inputs correctly in case of employee.

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    Details

    • Type: Bug
    • Status: Open
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Chatbot
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Blocker
    • Level:
      Admin, Employee, Partner
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Issue Importance:
      Must Have
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      Though all 'bot' questions are answered correctly by employee, after answering secret questions, bot replies 'Sorry, I could not validate your account. Please contact HR Administrator to recover your password. Thank You !!'
      Here, it is expected that, Forgot Password Verification mail should be sent and same is communicated by chatbot. PFA screen shots

        Attachments

        1. employee secret questions.png
          employee secret questions.png
          161 kB
        2. botconversation-1.png
          botconversation-1.png
          399 kB
        3. botconversation-2.png
          botconversation-2.png
          396 kB
        4. botconversation-3.png
          botconversation-3.png
          399 kB

          Issue Links

          is caused by

          New Feature - A new feature of the product, which has yet to be developed. NF-4119 Chatbot - Password retrieval bot

          • High - Serious problem that could block progress.
          • Reopen in Local

            Activity

              People

              Assignee:
              samir Samir
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Developer:
              Saurabh Sablaka (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Dates

                Created:
                Updated: