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  1. New Features 2017
  2. NF-4324

Chatbot >> Azure >> If no secret questions set by Admin user, bot stops communication after first question.

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    Details

    • Type: Bug
    • Status: In Development
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Chatbot
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Admin, Employee, Partner
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Item State:
      Development - Ready for Review
    • Issue Importance:
      Must Have
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox
    • Dev Estimates:
      3
    • Code Reviewed By:
      Rohan Khandave

      Description

      If Admin user has not set any secret question, bot asks answer for first secret question ''Food you have always liked". After users any answer, bot stops communication. PFA screen shots.

      Here it is expected that, if no secret question set by user, bot should handle this case by telling user to contact Administrator.

      This issue is present in Partner, Employee and Broker login too.

        Attachments

        1. No default password set-1.png
          No default password set-1.png
          156 kB
        2. bot conversation-6.png
          bot conversation-6.png
          431 kB
        3. bot conversation-5.png
          bot conversation-5.png
          436 kB
        4. bot conversation-4.png
          bot conversation-4.png
          432 kB
        5. bot conversation-3.png
          bot conversation-3.png
          433 kB
        6. bot conversation-2.png
          bot conversation-2.png
          436 kB
        7. bot conversation-1.png
          bot conversation-1.png
          439 kB

          Issue Links

            Activity

              People

              Assignee:
              samir Samir
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Developer:
              Saurabh Sablaka (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  2.75h
                  Logged:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  0.25h