New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-4324

Chatbot >> Azure >> If no secret questions set by Admin user, bot stops communication after first question.

    Details

    • Type: Bug
    • Status: In Development
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Chatbot
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Admin, Employee, Partner
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Item State:
      Development - Ready for Review
    • Issue Importance:
      Must Have
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      If Admin user has not set any secret question, bot asks answer for first secret question ''Food you have always liked". After users any answer, bot stops communication. PFA screen shots.

      Here it is expected that, if no secret question set by user, bot should handle this case by telling user to contact Administrator.

      This issue is present in Partner, Employee and Broker login too.

        Attachments

        1. bot conversation-1.png
          bot conversation-1.png
          439 kB
        2. bot conversation-2.png
          bot conversation-2.png
          436 kB
        3. bot conversation-3.png
          bot conversation-3.png
          433 kB
        4. bot conversation-4.png
          bot conversation-4.png
          432 kB
        5. bot conversation-5.png
          bot conversation-5.png
          436 kB
        6. bot conversation-6.png
          bot conversation-6.png
          431 kB
        7. No default password set-1.png
          No default password set-1.png
          156 kB

          Issue Links

          is caused by

          New Feature - A new feature of the product, which has yet to be developed. NF-4119 Chatbot - Password retrieval bot

          • High - Serious problem that could block progress.
          • Reopen in Local

            Activity

            Hide
            Permalink
            saurabh.sablaka Saurabh Sablaka (Inactive) added a comment -

            Correction: We have added appropriate condition to handle the case when user does not have security questions defined in system.

            Show
            saurabh.sablaka Saurabh Sablaka (Inactive) added a comment - Correction: We have added appropriate condition to handle the case when user does not have security questions defined in system.

              People

              Assignee:
              samir Samir
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Developer:
              Saurabh Sablaka (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  2.75h
                  Logged:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  0.25h