New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-4324

Chatbot >> Azure >> If no secret questions set by Admin user, bot stops communication after first question.

    Details

    • Type: Bug
    • Status: In Development
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Chatbot
    • Labels:
      None
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Admin, Employee, Partner
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Item State:
      Development - Ready for Review
    • Issue Importance:
      Must Have
    • Browser:
      IE 11, Google Chrome, Mozilla Firefox

      Description

      If Admin user has not set any secret question, bot asks answer for first secret question ''Food you have always liked". After users any answer, bot stops communication. PFA screen shots.

      Here it is expected that, if no secret question set by user, bot should handle this case by telling user to contact Administrator.

      This issue is present in Partner, Employee and Broker login too.

        Attachments

        1. bot conversation-1.png
          bot conversation-1.png
          439 kB
        2. bot conversation-2.png
          bot conversation-2.png
          436 kB
        3. bot conversation-3.png
          bot conversation-3.png
          433 kB
        4. bot conversation-4.png
          bot conversation-4.png
          432 kB
        5. bot conversation-5.png
          bot conversation-5.png
          436 kB
        6. bot conversation-6.png
          bot conversation-6.png
          431 kB
        7. No default password set-1.png
          No default password set-1.png
          156 kB

          Issue Links

          is caused by

          New Feature - A new feature of the product, which has yet to be developed. NF-4119 Chatbot - Password retrieval bot

          • High - Serious problem that could block progress.
          • Reopen in Local

            Activity

            Ascending order - Click to sort in descending order
            rajendraj Rajendra Joshi (Inactive) created issue -
            rajendraj Rajendra Joshi (Inactive) made changes -
            Field Original Value New Value
            Link This issue is caused by NF-4119 [ NF-4119 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Description If Admin user has not set any secret question, bot asks answer for first secret question ''Food you have always liked". After users any answer, bot stops communication. PFA screen shots.

            Here it is expected that, if no secret question set by user, bot should handle this case by telling user to contact Administrator.             		If Admin user has not set any secret question, bot asks answer for first secret question ''Food you have always liked". After users any answer, bot stops communication. PFA screen shots.

            Here it is expected that, if no secret question set by user, bot should handle this case by telling user to contact Administrator.

            This issue is present in Partner, Employee and Broker login too.
            Hide
            Permalink
            saurabh.sablaka Saurabh Sablaka (Inactive) added a comment -

            Correction: We have added appropriate condition to handle the case when user does not have security questions defined in system.

            Show
            saurabh.sablaka Saurabh Sablaka (Inactive) added a comment - Correction: We have added appropriate condition to handle the case when user does not have security questions defined in system.
            saurabh.sablaka Saurabh Sablaka (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            saurabh.sablaka Saurabh Sablaka (Inactive) made changes -
            Code Review Date 01/Sep/2017
            Code Reviewed By Rohan Khandave [ 11903 ]
            Dev Due Date 01/Sep/2017
            Dev Estimates 3
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208)
            Module Parent values: BenAdmin(10100) Parent values: Platform(10106)
            Remaining Estimate 3h [ 10800 ]
            Original Estimate 3h [ 10800 ]
            Permalink
            rohan.khandave Rohan J Khandave (Inactive) logged work - 01/Sep/17 11:50 AM
            • Time Spent:
              0.25h
               

              code review

            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 2.75h [ 9900 ]
            Time Spent 0.25h [ 900 ]
            Worklog Id 76405 [ 76405 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Component/s Chatbot [ 11600 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Component/s UI Refresh [ 10902 ]
            saurabh.sablaka Saurabh Sablaka (Inactive) made changes -
            Assignee Saurabh Sablaka [ saurabh.sablaka ] Samir [ samir ]
            Transition Time In Source Status Execution Times
            Saurabh Sablaka (Inactive) made transition -
            Open In Development
            		4h 57m 1

              People

              Assignee:
              samir Samir
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              Developer:
              Saurabh Sablaka (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 3h
                  3h
                  Remaining:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  2.75h
                  Logged:
                  Time Spent - 0.25h Remaining Estimate - 2.75h
                  0.25h