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  1. New Features 2017
  2. NF-4890

UI - Any Company - EE OE - No provider logo on Enroll now for benefit plans..This is intermittent

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Others
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Google Chrome

      Description

      Log in as EE (Make sure OE is in progress and EE gets OE flow)
      Name : Test HSPL
      SSN : 999999999
      User Name : thspl405
      Password : Password@1
      Company : HCM Demo
      Save and continue till Enroll Now
      observe the enroll now page

      actual result - on 1st time load of enroll now not showing provider images
      expected result - it should show provider images all the times

      NOTE - Same issue on confirmation statement

      This issues occurs when it takes time to load benefit plans and in this condition it does not load logo for any of the benefit plans.

        Attachments

        1. Ben.jpg
          Ben.jpg
          210 kB
        2. Beneficiary logo.png
          Beneficiary logo.png
          96 kB
        3. Beneficiary logo (2d85e5ef-cb20-45a0-a277-a9ead73fcdd4).png
          Beneficiary logo (2d85e5ef-cb20-45a0-a277-a9ead73fcdd4).png
          71 kB
        4. Beneficiary logo (81f6e6b0-12d4-4ad2-b629-8e278b2d611f).png
          Beneficiary logo (81f6e6b0-12d4-4ad2-b629-8e278b2d611f).png
          71 kB
        5. Logo.jpg
          Logo.jpg
          230 kB
        6. Logo on beneficiary.png
          Logo on beneficiary.png
          87 kB
        7. NoLogo-1stTimeLoad.png
          NoLogo-1stTimeLoad.png
          158 kB
        8. NoLogo-2ndLoad.png
          NoLogo-2ndLoad.png
          164 kB
        9. NoProviderLogo.jpg
          NoProviderLogo.jpg
          160 kB
        10. NoproviderLogoForBasicLifeAD&D.png
          NoproviderLogoForBasicLifeAD&D.png
          122 kB
        11. Provider.jpg
          Provider.jpg
          244 kB
        12. ProviderLogo.jpg
          ProviderLogo.jpg
          244 kB
        13. ProviderlogoEnroll now.jpg
          ProviderlogoEnroll now.jpg
          210 kB
        14. WT-workterraProviderLogo.jpg
          WT-workterraProviderLogo.jpg
          245 kB

          Issue Links

            Activity

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari
              Reporter:
              sachin.hingole Sachin Hingole (Inactive)
              Developer:
              Rohan J Khandave (Inactive)
              QA:
              Sachin Hingole (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 18.5h
                  18.5h